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Apex Visas Aka A V Immigration

India

Consumer complaints and reviews about Apex Visas Aka A V Immigration

RituGupta126
 
Mar 14, 2018

Apex is fraud, stay away

Hi All,
We had registered with Apex Visa Pune, in May last year for Canada PR. At the time of registration all sort of promises were made to us.

Unfortunately, my husband was facing issues in getting his BCA transcripts due to multiple reasons. We tried all ways to get the required documents, paid money to a third party, his brother visited the college but all in vain.

We received no support from the case officer, rather she was very rude & expected us to deal with the situation ourselves. She also sent us a mail that incase we dont submit the documents in time, she would shut our case & not refund any amount. From time to time we had informed her & the relationship manager of the issues we are facing in getting the transcripts. Their case officers are totally unprofessional, untrained people who have no idea how to behave with customers

Left with no choice, we opted for a refund. The person who registered us, is very well aware that we have filed for a refund as we are not getting any help from anywhere to get the documents. Their so called legal department did not bother to call us to understand what is the problem but directly sent us 3 mails stating that because its a voluntary request for refund, they are closing the case.

this is completely unacceptable. We have paid 90K for this & now your organization is unwilling to refund my money knowing all the facts. This is really pathetic. I dread the day i came to Apex thinking that these folks are more professional than other. But this was the worst decision of my life. Stay away from Apex, as you are expected to do all the running around, while they just sit back & enjoy on the fees paid.

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