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Andhra Pradesh

Consumer complaints and reviews about APSRTC

Oct 22, 2018

Rash Driving

Hello sir,

I have traveled from GNT to HYD on 21st Oct 2018 in APSRTC service number 96054. The driver took the ride so speed, so rash,
so many sharp turnings, so many speedy overtaking's, so many wrong routes. It really did afraid people inside the bus. I am shocked to know how do people ride so rashly having 50 people on board inside the bus. It was really a terrible travel from gnt to hyd. please take proper initiatives to let the drivers know the limit of speed and safety of the travel.

Thanks and regards
Oct 21, 2018

Route used by APSRTC from Rajamundry to Vijawada

I have travelled from visakkaptnam to Hyderabad...I have observed that APSRTC drivers taking some remote route from rajamujdry to Vijayawada which is bumpy roads instead of bypass route.....Why APSRTC using such roads...when there is a good routes.
Oct 21, 2018


We are not able to book tickets through paytm.so please find solution regarding this problem
Oct 18, 2018

Conductor not helpful

On 18/10/2018. The bus to thirupati was on 7.30. PM but came late by 50 minutes . Conductor was a lady she is not helpful one passenger was from north India he was going to palamnar but after palamner 25 km the conductor say your stop has gone back pay me 25 rs get down conductor duty is to say the stop name but she not saying any thing about stop she is only fighting with passenger so pls see in this matter
Oct 18, 2018


With out luggage ticket service no.2546 is getting lot of luggage coconut bags from Godavari district to hyderabad

Delay of the service daily due to loading and unloading of coconuts in polythene bags

No difference between private travels and RTC

Where is the checking in district services
Oct 18, 2018

Delay in coming and dripping

With out luggage ticket service no.2546 is getting lot of luggage coconut bags from Godavari district to hyderabad

Delay of the service daily due to loading and unloading of coconuts in polythene bags

No difference between private travels and RTC

Where is the checking in district services
Rupasri B
Oct 17, 2018

Complaint On Bangalore to Anantapur Travelling buses for Not stoping at NS GATE

Since for all the times Direct buses are not available for some places likes Dharmavaram, Etc..Every time I used to book Anantapur direct buses , Eventhough I booked for Anantapur , they are not even considering this charges And they r not even spending 3 more mins to Stop at NS GATE, they will stop at Bypass. They r receiving extra charges from NsGate to Anantapur and they r not even doing this single favour to us, It's really ridiculous....Atleast for the same cost Plz add Nsgate As a Destination place in bookings in all the Private Apsrtc Luxury &Super Luxury Buses,.

Rupa Sri
Prudhvi Tî
Oct 17, 2018

Please change destination timings -bus isn't at all reaching at that time

Destination time for reaching Madanapalli is 2:00 A.m , but the bus isn't at all reaching by that time .20-30 min delay is ok but 1hr->90min delay . This is very worst from Apsrtc. Which is why people are choosing private services even if the ticket rates are more . Because they are exactly reaching destination at time unlike Apsrtc busses. Please take this into consideration . Or else at least change destination timings in Apsrtc booking website . While booking it will show some timings and it is reaching 1hr-2hr delay.very worst from Apsrtc service no:6812( Chennai-Hindupur) .
G vikas
Oct 12, 2018

Bus schedule

The Bus arranged From Chennai To Madanapall was very worst . It was not in a Good Condition.Even the Driver is very worst...and it named as SPL Bus with same Cost and no FACILITIES (No Tv)

I strictly object you don't add these kind of buses For far distances(without Bus having good condition & Facilities)

Idiot driver started at 6:30Pm instead of 5:30Pm that idiot don't know the rules & regulations of the system.

Service Number :- 9153
Driver :- G M BASHA
Oct 10, 2018

Worst behaviour and no proper timings at all

He is very worst and indecent behaviour on he is not following the rules pls change this driver or else passenger need to face problem no time sense pls change this driver the other should not face the problem like me

Driver name M p Babu
Service number 4819
Ph number 9491540616
Geetha Madhuri satya
Oct 8, 2018

New tracking app APSRTC City bus live tracking

Respected Sir/Madam
This app(APSRTC City bus live tracking) is very innovative and used to work with more accuracy in starting period of this app.But from past 3 months it's not working properly i.e not tracking some buses (222,900k)etc ..It is tracking with accuracy but all buses are not being tracked properly..my request you to launch app with exact tracking of all buses not some buses as it is being used by many students,employs who have lots of faith on apsrtc in their hurry burry life.Kindly consider my request.Anticipating for early solution for this problem.
Oct 6, 2018

Misbehave of the conductor

The conductor and driver has no minimum common sense they are misbehaving very badly after the stop has come they wantedly are telling to get back and touching females unnecesrily this is a very worst ethics govt has to work on such idiots and suspend these kind of people from doing such so that others wont repeat it

Ap11z7015 is the bus number please suspend the driver and conductor
Vydehi kosuri
Oct 5, 2018

Stopping bus unnecessary

The Vijayawada to Amaravathi bus of 301 stopped unnecessarily at Vijayawada Krishna lanka in mid sun light,, the bus is already late and driver went without informing leaving with conductor. The passengers felt very troubled in mid afternoon sunlight. Please take necessary actions. 5/10/2018 1:45pm
Himaja sammeta
Oct 4, 2018

Buses are not at time

Buses are not been at the time and telugu velugu buses from the depos tadepalligudem, dwaraka tirumala, and eluru buses are not following the stops they are not stopping at the bus stops named enikepadu and veeravalli. They are not maintaining the timings not reacting properly with passengers. Because of those reasons we are suffering from 3 and half months. Is APSRTC working for the people?
Sree lakshmii
Oct 4, 2018

Insufficient buses in seethanagaram route

Hi Team,

Iam one of the frequent boarding person in APSRTC but unfortunately we are sorry to say there are no enough buses provided in Rajahmundry-sethanagaram route in regard to crowd. We are facing too many problems because of no providing sufficient buses in our route. Crowd was too heavy. In the mornings during office times and in evening during logout times facing alot of problem because of non providing buses. People are about to fall from the door and drivers are not able to stop in bus stops because of heavy crowd already boarded in bus. We people already complainted many times regarding this issue and asked to provide but of no use. Please take this complaint as first priority and respond to the situation as soon as possible.

Oct 1, 2018

Bus facility not having Thagarapuvalasa local bus stop

Dear Team, subject :root buses 222V&211 are not coming Thagarapu valasa local bus stop
Vizianagaram to Thagarapuvalasa & Thagarapuvalasa to Vizianagaram

Thgarapuvalasa having local bus stop but from 6 months onwards no buses are coming local bus stop and only buses are going only on highway due to this reason of No Bus facility Thagarapu valasa employees and old people and kids and poor people all persons are suffering very much, so kindly arrange bus facility in local Thagarapuvalasa junction as at earliest we very suffering so many peoples are traveling on daily..
REywanth KUMAR
Sep 27, 2018

Driver not stopped bus at bus stop

Today(27-09-2018) i have one experience with APSRTC WITH bus number of AP 28 Z 4284 which is going from kr market to vuyyuru via kankipadu . At the time of 7.11pm.Driver is not observing the bus stops & avoids stopping of bus properly. I saw one old women with her handicapped daughter whose are waiting for that bus and tried to carry bus because of his careless they missed bus .my request to apsrtc is please observe him (driver)again and take proper action.
"Because of these drivers RTC getting bad name"
Hope u take action against him.
Thanking you,
Reywanth kumar.
Sep 27, 2018

Charging Rs. 5 for most unclean toulet in chittor busstand

First of all the toilets are unclean, dearty and no sanatry mesures taken. Its the matter of public health.
More over the guy setting out demanding Rs. 5 for toilet only and I observed that he is not allowing any one with out the payment.
Poor people, who can not afford will definitely urinate outside near to bustand.
I know about APSRTC & i feel great about it. Hope my complaint will get some change. Thankyou.
Sukesh Naidu
Sep 22, 2018

Rude behavior of conductor

What is happening in the APSRTC
The conductor has no minimum common sense and his behavior is rude towards passengers
He is not even getting up from his seat to gave tickets
Every passengers even the old people also have to go to him in the moving bus
Are we paying salaries for this kind of people
Is this is what u say this is our service
The bus details are
Eluru to machilipatnam 2pm bus
Bus number AP 28 Z 5986
I want u to take action on his
Sep 19, 2018

Delayed Service

There is a Non-Stop service from Narsipatnam to Vishakapatnam which is scheduled that every 15 minutes there will be a bus But every Monday all the passengers are the problem from morning 8:00 AM to 10:00 AM as there are no busses in the Platform even the person who gives tickets are not responding properly about the delay. After the long wait in the long line, the person at the counter was issuing tickets to his well-wishers by neglecting the people in the line. Please take this issue as serious and solve this issue as early as possible.

Thank you.
Sep 16, 2018

Rude driving

Driver don't know how to speak passenger I ask him ladies seat he told we don't no you only talk passengers and adjustment like that he told then why you specific mention this is for ladies seat why this is very bad bus number TNO:00019929
Sep 14, 2018

Rude behaviour of the Conductor and Driver

Bus Service Number 5068, has to come at 9.:40 to the boarding point. But when I called to Contact number given conductor said bus will come at 10:30.. I have call after sometime to reconfirm, again conductor said bus will come by 10.30 pm ...But they came to boarding point by 10.15 and started shooting on the passenger for their delay.

Because this kind of people passengers loosing beliefe on APSRTC services.

Take necessary action on this kind of issues.
Sep 12, 2018


Bus star at 7:30 in the morning at complex reached in 15 mins to Nad stop and set bus a side and drinking tea and chit chating with other when any asks they said the reason is no passenger in the bus that's y we stop a side
But they are 9 person in the bus what is this service ### this not share auto na some amount of person should come than only we move like that they behave
If have issue like that than stay at the complex they should not trouble in the middle...
Sep 12, 2018

Delay in service

The worst service I never seen in my life
Sep 12, 2018

Bus stopped midnight midway

I booked ticket no2 in bus no4703 from kolluru to mgbs hyderabad. The driver got down at vaikuntapuram tenali at 10.30pm and not started bus even now. I was the only girl in bus with total 3passengers in all. Incase of any mishap to a female at late night bus stopping for no reason for hours without information is nasty. I request you to resolve it immediately.

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