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aquaguard

India,
Delhi

Consumer complaints and reviews about aquaguard

Anuradhalohani
 
Jun 14, 2019

NO SERVICE

I had AMC for my aquaguard starting from May 2018 till May 2019
During this period I have not got any service as per the AMC contract.
Now I have been callibg the helpline since a month and still no technician has reached my house .
Iam really disappointed with such attitude towards servicing by such renowned company.
Send some one for servicing and also compensate for my loss
Eureka Forbes India
 
Feb 27, 2019

In response to your complaint

Dear Isha,

I've been updated by my team that your concern has been addressed. Thank you for your support.

Regards,
Shiraz
isha.m
 
Feb 14, 2019

not coming for installation

i have called customer care of aquaguard- paani ka doctor 100's of times for installation.
till date they havent sent anyone.

even after repetitively requesting and reminding them , they arent paying any heed.

my booking id is 0104908370


kindly intervene asap.

thank you
Eureka Forbes India
 
Apr 24, 2017

In response to your complaint

Dear Chaitanya,

As I haven't heard back from you, I am unable to address your concern. Do let me know in case of any further assistance.

Regards,
Anita
Eureka Forbes India
 
Apr 21, 2017

In response to your complaint

Dear Chaitanya,

I am still awaiting your details. Kindly share the same as this will help me resolve your issue at the earliest.

Regards,
Anita
Eureka Forbes India
 
Apr 19, 2017

In response to your complaint

Dear Chaitanya,

Please share your registered contact number/customer ID and my team shall get in touch with you soon to service your product.

Regards,
Anita
Chaitanya Sharma
 
Apr 13, 2017

Water purifier not working from 1st day

Aquaguard reviva nxt... this is our model. It is not working from 1st day. They gave us wrong number of 9 digits and said to call on that number then i tried by myself adding same last digit in end then it helped. Now they gave another number which is not reachable all the time. I called on their landline number they always dont have all the details of us and i told them always our details... now they said we will not exchange your purifier because we exchange in 10ndays from delivery of that product, but we will send our executive within two days . Today is 5th day and they are not coming. We want to change this product please help. This is my email id please contact me here- [email protected] asap... thanks.
richa popli dua
 
Jun 7, 2016

Insects and bugs in water purifier tank

I have purchased aquaguard water purifier since the day I purchased it I’m facing a lot of problems I have compliant for the same problem my times, there were insects and dust in the water purifier tank, I'm attaching the image of insects I find inside the water purifier tank, earlier when I complaint against this problem earlier aquaguard service provider provided me the gas kit but again there were insects and dust inside the purifier tank.

I had invested INR 13000/- on the product and every year we take AMC only from the aquaguard registered service provider but it is really shocking that such brand name company is delivering such cheap quality product, a purifier which is not purifying water instead it providing contaminated water.

We want our money to be refunded, or else change our water purifier.

Regards

Richa Dua
Customer ID :- 9319163
Contact No. 9968203262


User698073
 
Mar 22, 2012

Service

Sir/Madam
My complain No 65883908 dated on 10 march Till date there is no attand and service to be geven fron your side .I remind this cmplaine 4 Time but its pending, every time they told me today we send the techenician on your door,
I Things that is my mistake to purchase Aquaguard product, If I kwon that company service is Very Poor than I can not purchase,

So I things this type of service never sucsuss .SO PL CHANGE YOUR SERVICE.

Regards
Shekhar Asdak
JSW Colony 2, B 140
VPO-VASIND, Tal- Sahapur
DIST- Thane, Maharastra, PIN-421604
Cell-9860998666
Shekhar.adak Send email
 
Mar 22, 2012

Service

Sir/Madam
My complain No 65883908 dated on 10 march Till date there is no attand and service to be geven fron your side .I remind this cmplaine 4 Time but its pending, every time they told me today we send the techenician on your door,
I Things that is my mistake to purchase Aquaguard product, If I kwon that company service is Very Poor than I can not purchase,

So I things this type of service never sucsuss .SO PL CHANGE YOUR SERVICE.

Regards
Shekhar Asdak
JSW Colony 2, B 140
VPO-VASIND, Tal- Sahapur
DIST- Thane, Maharastra, PIN-421604
Cell-9860998666
User394271
 
Apr 15, 2011

Service

I wanted to share the bad experience that I am experiencing with Eureka - Aquaguard. We bought this product RO a month ago and now it is stopped working. Registered a complaint and front desk guy said, someone will attend within 24 hours. Now it is almost 48 hours and no one has turned up.
Regards
Sanjay

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