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Axis Bank


Consumer complaints and reviews about Axis Bank

[email protected]
Jun 30, 2020


Dear Customer,

We would request you to mention your CPP membership number or registered contact details. This will help us in resolving your query.

Please contact us on our help line numbers - 1800 419 4000 (toll-free) or 6000 4000 (please prefix city STD code) for any further assistance.

CPP Team
Mar 25, 2020


Hi, we regret any inconvenience caused. Please share with us your registered contact details and we will get back at the earliest. Regards, Team Axis Bank.
Siddharth Mistry
Mar 25, 2020


INR 1699 was spent on your Credit Card ECPP ASSISTANCE SE message arrived On 23rd march on my registered mobile number from axia bank.
I want my money back and stop this service.


Jan 22, 2019

Reply Bank staff misbehave and delay transaction intensely.

Hi, sorry for the delay. We wish to inform you that you had visited the branch and have incorrectly filled the RTGS form twice to which the operations head has requested you to submit correct and counter signed data enabling the branch to process the complete the transaction at the earliest. However, you left the branch without waiting. The transaction has been completed by the branch immediately after submission of correct details. Regards, Team Axis Bank.
Jan 14, 2019

Reply: Bank staff misbehave and delay transaction intensely.

Hi, we thank you for bringing this to our notice and are looking into this as we are committed to the best possible service for our customers. We will update you with the status at the earliest. Regards, Team Axis Bank.
Jan 13, 2019

Bank staff misbehave and delay transaction intensely.

I having NRI account from last 5 year detail shown below feel face experience in Axis Branch Panch Batti Bharuch District
State Gujarat on Date 18/12/2018 regarding RTGS transaction.
I talk about RTGS but staff not answered properly and not accept my form due to lack of knowledge about NRI account.
Manager also not listen and can not able to handle staff misbehave and i have to contact main branch and due to this they delay may transaction upto more than 5 hour . One senior staff lady taking care her child in branch and ignore customer . i dont know manager how allow like this.
Really i feel very bad and faced first time like this misbehavior in axis .
From my transection you can see how much i trust in Axis bank system but from now I decided to discontinue our relation and move from Axis to Other Bank.i face Very bad experience which are not acceptable but after all this are matter of Axis Reputation so i write only for improve system i know Axis have very good system to take care customer but need to improve in effective staff who can understand Axis value.
I Request any do query about this matter in proper branch with manager.
Account Number:-914010014751205
Problem Face Branch :- Panch Batti branch Bharuch-Gujarat
Apr 27, 2016

Do not send PFMS for Bank account validation

Scholarship status is verified but do not send PFMS for bank account validation..hence rejected my scholarship
Krishna Nand Rai
Jan 13, 2016

Change of Due Date

Dear Sir
Kindly inform to you, I Krishna nand Rai Cstomer Id 857383556 I Have personal loan take to your Branch Ankleshwar Amount one Lac Forty thousant 6 Nov. 2015 But my Due date 05 to every month. so that i have very problem facing for Diposite to payment Due to my salary credit in my acount in 07 Dated of every month.
So that i am requiest to you my Due date 05 change to 10 of every month. And your stafffs by mistake my Name spaling mistake so please currect the name KRISHNAD RAI Change to KRISHNA NAND RAI. Thanking to you.

Krishna nand Rai
Mob. 9988778690

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