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Axis Bank

India,
Karnataka

Consumer complaints and reviews about Axis Bank

vamsigunturu
 
May 15, 2018

ConsolidatedDP Charges

Hi this is Vamsi Manikantha G here...
I have a savings account in Axis Bank...
They are deducting about Rs 885/- as consolidated DP charges...
What is consolidated DP charges... but i dont know what is that
Cheating customer's money in the name of consolidated charges...
Shame on you people....!!!
Swathi_ph
 
May 14, 2018

Consolidation Charges

I have my account in Axis bank and my account is debited Rs.885 on 12th may 2018 as consolidation charges. Even i called the customer care number, didn't get any response from other end. I want to the reason for the debita and every 2 months once its debiting. Can anyone answer to this?
Kamal Aggarwal
 
Apr 14, 2018

FRAUD

TODAY I. E 14.04.2018 I AM RAJESH AGGARWAL FROM AMBALA CITY TODAY 515 RS HAS BEEN DEBITED FROM MY A/C 91401004006888 TODAY IN THE FORM OF CONSOLIDATED CHARGES PLEASE RETURN MY AMOUNT OR I WILL CLOSE DOWN MY A/C NOW ITSELF
MOBILE NO 8053253100
Libty
 
Mar 29, 2018

axis bank

Axis bank have opened a demat account without my consent and charging me for that.
The account seems to have opened during the opening of my salary account without informing me.
My signature and details are getting misused by the bank for opening an account without my will.
While trying to contact the bank no one is giving any response and there is no option to get the account closed.!
What a pathetic bank
Nandu0806
 
Feb 19, 2018

Consolidated Charges

Hi this is Nandini here...
I have a savings account in Axis Bank...
Every month they are deducting about Rs 900/- as consolidated charges...
Cheating customer's money in the name of consolidated charges...
Shame on you people....!!!
Joesan
 
Feb 12, 2018

Fraud

This is absolutely ridiculous from axis bank, billing us without any authorization for something which we don't know and don't even want it, Axis bank themselve are the biggest fraud. I think people facing the same issue should join me and start a protest against this bank, they are over flying at the moment and does everything they want against their own customers. REFUND MY MONEY BACK YOU PATHETIC AXIS BANK! ALL CURSE BE ON THIS BANK!
kamalakarreddy
 
Oct 15, 2017

reverse my consolidation charges

Sir
My account number 916010035062298
Has of now my account debited by 4200 rupees for 2 months with out any information and they are saying these are consolidation charges,if there consolidation charges how can you debit 4000 for consolidation plz reverse my money ,now a days axis bank is doing very much in justice and doing illigal and thefting public money in the name of consolidation charges, return my money back
vishalbondarde
 
Jul 11, 2017

Rs 345 deducted from my account

Hi,
My name is Shilpa V Bondarde & I have account in Axis Bank A/c no 913010010812774.
On dt 15.06.2017 for Annual Dr Charges to account no 5296xxxxxxxx2202. I have not made any transaction with the bank or given any cheque or on line transaction .

Pl check & revert back
Mb No 7588402403/9423792211
email:- [email protected]
rakshith0108
 
Jun 12, 2017

DEDUCTION OF MONEY WITHOUT ANY INFORMATION ABOUT THE TRANSACTION

AN AMOUNT OF RS.4400 HAS BEEN DEDUCTED FROM MY CURRENT ACCOUNT WITHOUT ANY NOTICE OR INFORMATION. WHEN ENQUIRED ABOUT THE SAME IN THE BRANCH THE BANK TELLS ME THAT THE AMOUNT HAS BEEN REVERSED TO THE CUSTOMER SINCE HE/SHE HAS COMPLAINED THAT IT IS A FALSE TRANSACTION WHICH HAS HAPPENED 4 MONTHS BACK. MY QUESTION HERE ARE THE FOLLOWING.
1. ISNT THE MERCHANT SUPPOSED TO BE SENT A FORMAL NOTICE BY THE BANK STATING THAT THIS AMOUNT
WILL BE REVERSED SINCE THE PERSON HAS REGISTERED A COMPLAINT?
2. AS A MERCHANT THIS LEAVES ME VULNERABLE TO CUSTOMERS MAKING A PURCHASE IN MY SHOWROOM AND
FILING A FALSE COMPLAINT LATER ON SAYING THAT THEY HAVNT. AND AS USUAL BANK DEDUCTS THE AMOUNT
WITHOUT MY CONSENT.
3. BANK DOES NOT PROVIDE ME WITH ANY CUSTOMER INFORMATION EXCEPT THE CUSTOMERS CARD NUMBER.
4. ISNT THERE ANY TIME PERIOD FOR REVERSAL? BANK SUGGESTS THAT THE TRANSACTION HAS HAPPENED
FOUR MONTHS BACK. IF THE CUSTOMER HAD ANY PROBLEM, HE/SHE SHOULD HAVE RESPONDED IMMEDIATELY.
HOW DID THE BANK ALLOW THIS?
5. HOW AM I TO BE SURE THAT THERE HAS BEEN ANY COMPLAINT AT ALL? HOW AM I TO BE SURE THAT THIS ISNT
ANY MONEY SNATCHING TECHNIQUES BY AXIS FROM ITS CUSTOMERS?

THIS IS A CLEAR CASE OF FRAUD BY THE AXIS BANK TO DEDUCT THE MONEY FROM THE CUSTOMER WITHOUT PROVIDING ANY DETAILS TO ITS CUSTOMERS. AND TO TOP IT ALL THE ONLINE COMPLAINT REGISTER FAILS MISERABLY FAILING TO TAKE ANY OF MY COMPLAINT AND PROVIDING ME WITH ANY DETAILS OF THE DEBITED TRANSACTIONS. PLEASE HELP ME TO TAKE CARE OF THIS SITUATION. SHOULD I TAKE A LEGAL ACTION AGAINST MY BRANCH OR ELSE WHAT IS THE SOLUTION TO THIS?
Manjunath2121
 
Apr 6, 2017

money withdraw

Hello,


I tried to withdraw 2500 rs as per procedure, i was entered 2500rs amount and i received only 2000rs, but it deducted from my account 2500, my account details.HDFC BANK 02611050135863 , JAYANAGAR, and transection reference number is 1945 . please help me to get my balance back.. my contact details
Cell:7795118842,
Email:[email protected]


Regards,
Manjunatha
priyang2004
 
Mar 18, 2017

My loan transfer application denied after meeting all criteria stating reason of builder

I want to transfer my existing home loan to Axis, i am having property in Vadodara. I have purchase house in 2013. Presently I am in Ahmedabad and approach your branch for balance transfer. My credentials got approved but at last stage file has been rejected stating that we are not funding galaxy infraspace project due to some issue with builder.

Now house in on my name no link with builder, i am fulfilling all criteria then what is role of builder. Why my file has been rejected.

Please reply on my query

Builder Name: Galaxy Infraspace Pvt Ltd
Property : Galaxy Bungalows
Axis Project approval ID : VAD0011110

Thanks
Priyang Panchal
Samerla narasimhulu
 
Feb 18, 2017

Consolidated charges

Sir my name is samerla narasimhulu my saving account number is 914010009271633 my account in consolidated charges 2740.63 rupees 18-02-2017 amount cutting please I request return the money please please my health problem medcine money cutting please return the money thanku sir
Samerla narasimhulu
 
Feb 18, 2017

Consolidated charges

Hi,
I am samerla narasimhulu, one of the Axis bank personal account holder from tadipatri branchwith the Account Number 914010009271633. On 18-02-2017when I've dropped to your ATM counter for some cash,

there in Mini Statement I found 2740.63 have gone from my account which I never spent myself. So, next

day I searched my account online and found it slashed by AXIS BANK it self in the name of 'Consolidated Charges for A/c'.

And there is no details of the charges for which I should be paying. I don't know is it my undesired contribution

for for 'their' Puja Bonus. So I called up my Branch for details. Some lady pick up the phone in a single

ring, I asked her about the charges and as a obvious act she cut off the line without answering me. Then I called

minimum 50 times in that number and again I was amused with the result, because, maximum time it keeps

ringing for someone to pick it up, but some of the calls was received but no one was answering after hearing my

voice. I can understand, who wants to hear harsh words day before the puja. But can anyone tell me why I sld

also be greet like this before my puja holidays. Ok at last a guy pick up the phone and called himself

Vikas (real/unreal), he was in a big hurry, still I asked him, ' I've an account in your branch and today I found

Rs.2740.63is deducted from my account as 'Consolidated Charges for A/c'. So can you tell me what this

'Charges' is or send me a detail of it through e-mail, as I've one endorsed e-mail ID with my account'. He quickly answered me he will surely mail it to me in my email ID and greet me with good bye to cut off the phone (as I told earlier, he was in big hurry). BUT NOW! I was just ASTONISHED and stopped him asking, are you people ANTAR-YAMI or what, how do you will mail me without knowing my mail ID or my account number OR at least, at least My Name. or It may be 'you' have some kind of voice recognition facility.
So next, I provide him with all of my details and request him to send the detail by today only. As a smart CCO he replied he will surely do, as he know it will give him /me some instant relief.

But I knew I will receive nothing by today or tomorrow. But how dare someone take off my money from my account without my consent which I put with you on trust. And I also found, its not only me. Some more of them, with whom 'they' did those DISTRUSTED thing being in a place where all people put their hard work incomes. I need Answer.
Samerla narasimhulu
 
Feb 18, 2017

Amount cutting

Hi,
I am samerla narasimhulu, one of the Axis bank personal account holder from tadipatri branchwith the Account Number 914010009271633. On 17-02-2017when I've dropped to your ATM counter for some cash,

there in Mini Statement I found 2740.63 have gone from my account which I never spent myself. So, next

day I searched my account online and found it slashed by AXIS BANK it self in the name of 'Consolidated Charges for A/c'.

And there is no details of the charges for which I should be paying. I don't know is it my undesired contribution

for for 'their' Puja Bonus. So I called up my Branch for details. Some lady pick up the phone in a single

ring, I asked her about the charges and as a obvious act she cut off the line without answering me. Then I called

minimum 50 times in that number and again I was amused with the result, because, maximum time it keeps

ringing for someone to pick it up, but some of the calls was received but no one was answering after hearing my

voice. I can understand, who wants to hear harsh words day before the puja. But can anyone tell me why I sld

also be greet like this before my puja holidays. Ok at last a guy pick up the phone and called himself

Vikas (real/unreal), he was in a big hurry, still I asked him, ' I've an account in your branch and today I found

Rs.2740.63is deducted from my account as 'Consolidated Charges for A/c'. So can you tell me what this

'Charges' is or send me a detail of it through e-mail, as I've one endorsed e-mail ID with my account'. He quickly answered me he will surely mail it to me in my email ID and greet me with good bye to cut off the phone (as I told earlier, he was in big hurry). BUT NOW! I was just ASTONISHED and stopped him asking, are you people ANTAR-YAMI or what, how do you will mail me without knowing my mail ID or my account number OR at least, at least My Name. or It may be 'you' have some kind of voice recognition facility.
So next, I provide him with all of my details and request him to send the detail by today only. As a smart CCO he replied he will surely do, as he know it will give him /me some instant relief.

But I knew I will receive nothing by today or tomorrow. But how dare someone take off my money from my account without my consent which I put with you on trust. And I also found, its not only me. Some more of them, with whom 'they' did those DISTRUSTED thing being in a place where all people put their hard work incomes. I need Answer.
MREAZAM
 
Feb 3, 2017

ac consolidate charge

Respected Sir/Madam
I inform to you my current ac in axis bank darbhanga bihar my bank dedecd my ac Rs 5000 in two month december to junury so plz kindley reverse my money in my ac whitout dealey and stop dedection money my ac
I thrate you again dedrct money whithout dealy i am going to consumer court
Whithout delay reverse amount my ac next week
My Ac No id 658010200000415
My mail no is : [email protected]
Mob no is : 9905478653
vijay12_1999
 
Jan 29, 2017

CREDIT CARD INTEREST

Dear Sir,

My Name is Vijay Sharma and Contact Number is 8880857888 and Card Number is ################ issued to me by Axis Bank in the year 2015 and the offer was as below

( 3 months interest free on online shopping and offline shopping (direct swipe), petrol/diesel filling and pumps.)

After I received card i had received welcom kit only and password was issues later and card activated after verification done, I used the card for few purchases max up to 15000.00 at first I had received bill of Rs.840.00 minimum charges when enquired they said to make minimum charges payment for usage and interest will be credited back which is one time payment.

Again the next month i had received bill asking to make payment of Rs.840.00 as minimum as interest when i enquired they said its interest on outstanding. I was shocked to know about interest part.and i explained to them that i had received this credit card on special offer which states clearly that 3 month interest free on swiping the card online and offline withdrawal not included. and in response by executive he said this offer is not available for me, in reply i said if this offer is not available then why was the card activated. Axis bank executive said we are sorry you have to make payment to continue the service.

I had written the mail to bank dated 16/06/2016 and demanded to check the offer document which i had signed at the time taking the credit card and also explained them that i have been cheated offering credit card and charging me interest. but Bank fail to revert bank i had send more than 10 mail to bank demanding to send signed document and informed them that i have kept the payment under protest as i can see there is no proper response from bank and if i make payment then later my problem will not get solved. and after 10 month i was receiving calls from recovery department for making payment when i showed mails to the executive he said he will escalate this issue to higher authority

Now please let me know how do i bring this issue to higher authority who can solve the problem and activate my account back.

Regards

Vijay Sharma

8880857888
lokeswarg
 
Jan 24, 2017

Consolidated Charges

I have a Salary Account with Axis Bank and I am also getting "Consolidated Charged" around 365 rs of this month,
could you please describe the reason? and even I called to customer care they said to call again. Because they don't have details related. my customer Id is:8842384

And also they detected my 54 rs for service tax my I know the reason and Send me the my Detected amount to my account to the same on 21-jan-2017
amrawa dan
 
Nov 3, 2016

Every month Money deducted as consolidation charges

I have a Salary account in Axis Bank, I want to inform u that Rs 365+54.75 Service charges . has been deducted in the name of "Consolidated charges " from my account from last 3 months without informing me. I didn't get any notification for that.I want my Rs1187 refunded in my account, inform me as soon as possible else i will register case in consumer court. I will also update the same on social media and i make sure that you guys will be sue.

AMRAWA DAN
9782384521

CUUTOMER NO. 853660851

SAVINGS EASY ACCESS
kazimbayburt
 
Oct 5, 2016

No Response

I have tried to get response from my branch (JP Nagar) about my Overseas Online Transactions problem on 26-09-2016.
It took more than a week time to get response after lots of emails, phone calls and SMSs.
They don't care anything about customer satisfaction.
Whenever I warned them that "I will complain them in the internet" they had responded. What a shame!

I have all email conversations recorded (one sided).
Rahul30186
 
Aug 20, 2016

Fraud axis bank charges

Axis bank is really fraud I think axis bank are begger that's why they are taking consolidated charges and there employees can't explain it .if axis bank want some begging don't tke consolidated, come front of us and ask for money.I do hve salary account otherwise I I'll never activate my account with axis.. I suggest to everyone don't open account with a six bank they are begger
salimsodhs
 
Aug 20, 2016

Refund please

Personal saving account
Dear Sir,
From my account 64.5rs is deducted as a Consolidated Charges for A/c without any information or msg. Plz refund my money to my account otherwise, i will stop all the process which i have doing with the help of axis net banking. because i am not getting what is Consolidated.

Regards,
Salimkhan Sodha
9167189547
M Susil patro
 
Aug 16, 2016

refund money to my account

I have recharged my friends mobile through my account of a amount Rs.329 but his phone is not recharged but my account is deducted from my account.this incident happened 1week back till now no money has been refunded.
My account details
M Sushil Patro
Cell no. - 9964085476

refund money to my account

chandru.mani65
 
Jul 17, 2016

Refund " Consolidated DP charges" Money

Hello,

I am Chandru S and My account was debited by Axis bank by Rs. 747.50.
I have a Salary account in Axis Bank, in, Anna Nagar Branch, Chennai.

I want to inform u that Rs. 747.50 has been deducted in the name of "Consolidated DP charges" from my account without informing me. I needed the amount which they debited without my knowledge badly. please look into this.

Debited Date: 16 July 2016

Name: Chandru S
Account Number : 914010009061216
Branch : Anna Nagar, Chennai
Account Type: Salary Account.
5445
 
May 27, 2016

Fraudster Consolidated charges

Hi,
This Email is related to my previous complain i just wanted to inform you one i just got a call from Mr. Rahul Kumar Gupta (+91 7281 977 287) & He is the person who was asking me about every confidential details about my account like my 16 Digit Card then Expiry date of Card & at the end he asked CVV i gave him my card no. & Expiry but when i denied for CVV he just said that he can not help &^ all of a sudden he disconnected the call this person was pathetically rude and non professional & don't know what type of customer service you guys are offering i just want some serious action or else i know how to follow the hierarchy.
54564
 
May 27, 2016

Fraudster Consolidated charges...

I have a Salary account in Axis Bank, I want to inform u that Rs 744 has been deducted in the name of "Consolidated DP charges " from my account without informing me. I didn't get any notification for that.I want my Rs744 refunded in my account, inform me as soon as possible else i will register case in consumer court. I will also update the same on social media and i make sure that you guys will be sue.

Awaiting for earliest reply.

Regards
Inder Kashyap
9891800141

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