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Axis Bank

India,
Karnataka

Consumer complaints and reviews about Axis Bank

Unique_jayant
 
Jan 6, 2019

Amount debited but cash not received

Done a transaction on 30th dec 2018 of Rs 1500 into a central bank Atm at bagaha . Cash not received but amount debited .
Logged a complaint with axis bank customer care as i am holding axis bank card. But not yet received my amount into account.
Need further support.

Regards
Jayant jha
6204750217
axisbank
 
Dec 24, 2018

Reply: TRANSACTION DONE IN AXIS BANK ATM

Hi, Request you to liaise up with the account holding bank from where the money has been debited for further assistance. Regards, Team Axis Bank.
Ravi Giri Prasad Vaddadi
 
Dec 24, 2018

TRANSACTION DONE IN AXIS BANK ATM,ATM MACHINE GOT SWITCH OFF BUT AMOUNT GOT DEDUCTED FROM ACCOUNT AND NO SECURITY WAS AVAILABLE AT ATM.

Had done a transaction in Axis bank ATM, proceed went on and got message in mobile as transaction done, mean time ATM machine got switch off and didn't got amount as it got deducted from my account.then I l called customer care AXIS BANK repeatedly but no response from them



Rs 10000.00 was withdrawn using
SBI debit card ending no 0934 . On 2018-08 -11 at time, 13:58 at ATM


Please help me in this.
axisbank
 
Dec 19, 2018

ONLINE TRANSFER

Hi, thanks for writing in. Here is a link that will give you more information on this topic - https://bit.ly/2KOlgEb Regards, Team Axis Bank.
K CHENGAIAH
 
Dec 18, 2018

ONLINE TRANSFER

MY ACCOUNT TRANSFER RS 5000 THIS ACCOUNT ################ TRANSCTION FAILED PLEASE REFUND MY ACCOUNT
RS 5000
axisbank
 
Nov 30, 2018

Mob No. Changing Problem

Hi, thanks for writing in. Here is a link that will give you more information on this topic - https://bit.ly/2KOlgEb Regards, Team Axis Bank.
Sanjay Srivastava VNS
 
Nov 29, 2018

Mob No. Changing Problem

Dear Sir,

I Want to Change of My Old Mob. No. 9583040927 due to Some Problem Came in My Sim & I'm in Under Outstation Duty For one Month, So Pls Change & Update My Current Mob. No. 8249148405 For Internet Banking & Msg (Both) in place off My Old No, So I Again Request to You Pls Change On Urgent Basic.

Axis Bank Salary A/C No. 912010053412024
Branch Name - Kaniha, Nearby Talcher
Distt.- Angul, Odisha.

Regards,
Sanjay Srivastava
Cell No. 8249148405
Employee of : Jindal India Thermal Power LTD. (JITPL)
axisbank
 
Nov 19, 2018

Froud

Hi, we are here to help! Please DM us your registered contact details. We will revert shortly. Regards, Team Axis Bank.
Kassireddy Rameshwarreddy
 
Nov 17, 2018

Froud

Hi sir from my account some froud person has taken my account number and he has transferred from my account to another account by using upi I'd with some unknown persons approximately 75000 has transferred from my account to another account without my permission please sir try to refund my money to my account please sir as early as possible you can do and also I have complaint in police station and branch bank manager also my account number is last 991763 Axis Bank branch kadugodi branch Bangalore 560067

Froud

axisbank
 
Nov 5, 2018

Transaction done in axis Bank ATM, ATM machine got switch off but amount got deducted from account and no security was available at ATM

Hi, thank you for reaching out. We request you to liaise with your account holding Bank in the referred matter. Sorry for the trouble. Regards, Team Axis Bank
Anugiri83
 
Nov 4, 2018

Transaction done in axis Bank ATM, ATM machine got switch off but amount got deducted from account and no security was available at ATM

Had done a transaction in Axis bank ATM , proceed went on and got message in mobile as transcation done, mean time ATM machine got switch off and didn't got amount as it got deducted from my account. Called customer care of axis bank repeatedly but no response from them.

Rs.2500.00 was withdrawn using your HDFC Bank Card ending 7347 on 2018-11-04:09:34:16 at +SAHAKARANAGAR BANGALO.

Please help me in this
axisbank
 
Oct 23, 2018

Axis Bank ECPP Deactivation

Hi, We request you to DM us your registered mobile number and we will get back to you shortly. Regards Team Axis Bank
Nagendra Bathula
 
Oct 22, 2018

ECPP Deactivation

Dear Sir/Madam,

I got message like INR 1649 was spent on your credit card XX0265 on 17-Oct-18 at ECPP ASSISTANCE SE. Avbl Lmt: Rs. -3196.92. But I didn't made this transaction. Right now I don't need this service. I also charged extra 500 for over limit. Please Deactivate this ECPP Assistance and Refund amount to my Credit card. Please do the needful. I checked with the Link(https://bit.ly/2MlPiFj ) you provided on Oct 19. But it is asking block the card . What I need is please Deactivate the ECPP Assistance and refund the amount . Please do the needful.

My Card Details are :

Card No : 5305 XXXX XXXX 0265
Name is : B Nagendra
My ECPP ID is : IA3106282
axisbank
 
Oct 19, 2018

ECPP Deactivation

Hi, please visit https://bit.ly/2MlPiFj to report a fraud. Sorry for the trouble. Regards, Team Axis Bank.
Nagendra Bathula
 
Oct 18, 2018

ECPP Deactivation

Dear Sir/Madam,

Yesterday (17/10/2018) I got message like INR 1649 was spent on your credit card XX0265 on 17-Oct-18 at ECPP ASSISTANCE SE. Avbl Lmt: Rs. -3196.92. But I didn't made this transaction. Right now I don't need this service. I also charged extra 500 for over limit. Please Deactivate this ECPP Assistance and Refund amount to my Credit card. Please do the needful.

My Card Details are :

Card No : 5305 XXXX XXXX 0265
Name is : B Nagendra
axisbank
 
Oct 15, 2018

Axis Bank Debit card problem

Hi, please refer the link https://bit.ly/2NJKKFo and raise a dispute for the same. Regards, Team Axis Bank.
axisbank
 
Oct 15, 2018

Axis Bank Draw SBI debit card in ATM

Hi, sorry for the trouble. we request you to please liaise with your account holding bank to raise the dispute for the referred transaction. Regards, Team Axis Bank
ashokahg14
 
Oct 13, 2018

Draw SBI debit card in ATM but not coming cash but account amount debited plz check the my complaint 1810 last debit card number plz check and refund

Not coming cash in ATM but account amount deducted plz check the the complaint sir SBI debit card last number 1810 ATM location Vinayaka nagara thirupalya road plz check sir refund 14000 Rs plz
axisbank
 
Oct 10, 2018

Credit Card Fraud Transaction

Hi, with reference to service request number 43251655, was declined on the ground of non-submission of the claim documents. Regards, Team Axis Bank
Amandeep Singh Sodhi
 
Oct 9, 2018

Credit Card Fraud Transaction

HI

There were 3 fraud transactions done from my credit card ( No. ################ ) on 17/07/2018 but i had received the message only for Rs.2568.71 & same had been escalated to Axis Bank customer care team & also sent the dispute form on [email protected] The problem had been resolved on 27/07/2018 with temp credit to my credit card. But when i have know about other 2 fraud transactions amount of Rs. 3018.80 & Rs. 2622.74, i had given the complaint to customer care team with Request ID 44148467 & also sent the dispute form to same ID [email protected] But after so many followups & phone calls problem was not resolved & request id 44148467 was declined from your side. I was again complaint to customer care team & they gave the Request ID 44516948 & i was followup with same request ID & everytime customer care team told me for waiting sometime due to case already forward to investigation team, but still case not resolved. But today i have call to customer care team & they said the given request ID is wrong & its related to saving account. I am so disappointed that how is it possible that after 2 months customer care team asked me that it is wrong request ID. and also customer care team told me that they have not received dispute form which i have already sent to [email protected] & asked to raise the complaint on this portal. I am very disappointed from your service bcoz i am suffering from last 2 months for two transactions which was not done by me. So, please check the attachments of dispute form which i have already shared on [email protected] & help to resolve this issue on urgent basis bcoz its already too late & i am unable to cleared my creditcard bill. If it is not resolved then please block my creditcard with the reason ' Bad Service ' & i am cleared the all pending amount including fraud amount. I hope you have resolve this issue.


Regards
Amandeep Singh
8568821885
9872170426
[email protected]
axisbank
 
Sep 27, 2018

excess consolidated charges debit

Hi, thanks for writing in. Here is a link that will give you more information on this topic -http://bit.ly/2OXmcsr Regards, Team Axis Bank.
utsab distributor
 
Sep 26, 2018

excess consolidated charges debit

Dear sir/madam,

Utsab distributor , Alipurduar has a current account in alipurduar branch of Axis bank. (A/c No 914020027047950) .Suddenly we found that RS. 37,650/- + Rs. 6777/- has been debited from that A/C on 15th September 2018 and its is showing as Consolidated charges +GST. I immediately informed this issue to ALIPURDUAR branch service manager, but he was also clueless regarding this huge consolidated charge levied.

I, therefore , request you to do the needful so that I get that ammount immediately before I take any harsh action like informing to MEDIA OR Legal Action.

Yours faithfully,

Debanjali Paul,
Utsab Distributor,
Alipurduar,
Ph- 9002700331
axisbank
 
Sep 3, 2018

Personal loan and credit card offering

Hi, we are here to help! Pls DM us your registered contact details and we will get back to you at the earliest. Regards, Team Axis Bank.
SHIVAKUMARA D
 
Sep 1, 2018

Personal loan and credit card offering

I am joining this bank customer from 2year still interested credit card and personal loan when I applied there are saying payment required minimum 15000 and abov but I tacking every month 14000 above but this bank not given offer but my staff also have this bank credit card and loan also and payment are below 10000 so how is it possible?
raghibomar786
 
Jul 19, 2018

Unprofessional Employee

I have recently started my professional life and Axis bank was one of the banks that came to my office for salary account offerings.
They took more than 2 weeks to open the account whereas their contemporary ICICI which also came the same day opened the account in just 2 days. Even after 2 weeks, they came for biometrics and i was on leave that day. I asked their representative to return the next day or any other day any time whenever he is free so that my biometric could be done. He said NO, I would have to go their office to get it done. I told him I am working late and it would be difficult for me. He said he won't come and if I want I can open my account in ICICI, but he won't come!
AXIS IS WORSE THAN GPVT. BANKS. eHAT KIND OF A PRIVATE BANK DOES THIS??

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