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Big Basket


Consumer complaints and reviews about Big Basket

Aug 1, 2021

Bekar and fraud company


My name is Lokesh and my number is 8130545743.

I placed an order on big basket to get delivered on the 01st Aug 2021 between 07 pm to 10 pm.

The time was changed couple of times.

My wife is pregnant and I am in hospital and my first child who is 6 years of age changed the delivery time unintentionally.

I called the customer support and no help.

This is the last time I am ordering from ### big basket.

My child is hungary and I have no food

I accept my fault
I can pay extra
But why always no

Please get my stuff by tmrw my child is starving.

Plz I beg
Nov 22, 2016

delivery took 10 days

I placed an order (J-BDVO-18314378-161116) on Nov 16 2016, and was supposed to receive on Nov 20 2016, but one item was missing. The delivery guy said that i will receive it by evening the same day, which of course i didn't. when i called on Nov 21 morning, they didn't have a clue and said that they will try to deliver it by the following day which is Nov 22, but latest by Nov 23 2016. When i call back on Nov 23 to check on the update of the order and when it will be delivered, i was informed that the order was not placed at all. Spoke to the supervisor (Komala) again and when asked about it, she is placing the order now and will receive it after 7 pm on Nov 25 2016.

So grocery order made on Nov 16 2016, i am receiving on Nov 25 2016. Is this how big basket works.
Will have to rethink my options of ordering from big Basket.
Pathetic service.

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