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Consumer complaints and reviews about BIGADDA

Oct 1, 2012

Cheating in phone dealing & no after sales services during warrenty period

I have a very bad experience with Big Adda I booked a philips Q T4019 (order no 100026103) and made full payment of Rs 1090 on 4 july 2012 but I could not recieved any items till date. I made a number of call to 02239816669 but no one pick the call. I think Bigadda is totaly FRAUD.
Jul 27, 2011

Cheating in phone dealing & no after sales services during warrenty period

why dont u contact grahak suraksha
Jun 28, 2011

Cheating in phone dealing & no after sales services during warrenty period

I have purchased one mobile phone called GFive through online deal with BIGADDA SHOP A Division of Reliance Entertainment on April 21st 2011 for Rs 3399/-. While booking my order I specially asked whether the the mobile is China make or Indian make. I was told that it is Indian make & hence i booked the same product. However when I physically received the product I got the China make but the delivery boy collected the cash from me before handing over to me & he left before I could returned the same mobile. Further when I checked the mobile I found it defective, its camera is not working & it is switiching off after few minutes use. So I called the HIGADDA SHOP & told them, "first of all I dont want your product because it is China Made & also it is not working properly". But they denied to give me their address to returned the product & I was told that my complaint is registered with their technical department & I will receive a call from their technical departmetn.
However after regular followups with BIGADDA SHOP on phone no 9223435566 with Mr. Sachin Patil, I did not receive any reply from them. I don't want their China make mobile & I want my money back or atleast any Indian make mobile.
Awainting your help.

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