Log inRegister
Submit Complaint

Blue Dart

India,
Delhi

Consumer complaints and reviews about Blue Dart

mister PD
 
Oct 31, 2018

Didn't come to deliver the COD product having no delivery charge

I had ordered from flipkart a product on COD having free delivery. They didn't even give me a single call for performing delivery.

I got a message from Bluedart's automated messaging service saying that the order was undelivered due to address related issues.I'm sure that the address I gave was correct as it was given as my default address in flipkart and is autofilled at the time of ordering.I had also ordered 3 more items from flipkart which were delivered accurately by other courier services.

In this Case I had to go all the way to their office to collect the item.They even behaved very rudely to me at the office saying that it was my mistake.

That office was looking good at the front side but was a JUNKYARD inside.The staff were so lazy and I overheard them saying they are not willing to go out for delivery,if the customer needs it they should come and collect it else they'd reject the product.

Upon looking through google reviews,I've found that it is not the first time these guys,especially the ones at the vyttila branch,are showing these kinds of fraudulent behavior.

THERE ARE LIKE HUNDREDS OF COMPLAINTS FILED AGAINST THIS PARTICULAR BRANCH only.

So I am requesting you to please look into my matter as soon as possible as diwali and Christmas seasons are close,the frequency of orders would be huge and with these kinds of behavior around, it would be a hard time for all the customers shopping online.

Kindly take necessary disciplinary actions against these kinds of stupid,lazy people.
Abhishekk15
 
Oct 26, 2018

No Such Consignee At The Given Address??

I Had Ordered a Game from GamesTheShop and the delivery should have been done by today by blue dart...But the courier guy called and told that the address was wrong but it wasn't! I tried to track my product after that and boom It showed that"No Such Consignee At The Given Address".I wasted my whole day for this! My Waybill: 79352863973.
Abhishekk15
 
Oct 26, 2018

No Such Consignee At The Given Address??

I Had Ordered a Game from GamesTheShop and the delivery should have been done by today...But the courier guy called and told that the address was wrong but it wasn't! I tried to track my product after that and boom It showed that"No Such Consignee At The Given Address".I wasted my whole day for this! My Waybill: 79352863973.
deepslove
 
Oct 26, 2018

Undelivered due to address

Blue dart told me There is address related issue and For reschedule call on 1860 233 1234 But when I call them The NO shown always busy and i also call blue dart gwalioir 07514072573 Nobody response to me this number Then what I do Please help
ashoksharma5005
 
Oct 25, 2018

Unprofessional, rude and failed delivery of parcel "AWB 356XXXXX91" By Bluedart

Good day

This is regarding dispatch of my card through Bluedart Courier service with tracking number "AWB 35XXXXX91" to Amritsar, Punjab Address dated 18th October-2018. The service and response from Bluedart is annoying and highly unprofessional.

The courier company neither attempted delivery of the card nor contacted us telepathically. When we went to the courier company's office situated at “100/101, National Shopping Complex, Near Nandan Cinema, GT Road, Amritsar” on the 24th October morning, We were very rudely told by the admin staff that they do not service this area and the card was returned back to its origin. They told us to contact the dispatcher "ICICI Bank" and we
as customer should tell bank to not to book parcel's with blue dart as they will not attempt delivery of it next time as well and the same will be returned again.

This was very rude response from a courier service. If the area mentioned in the address is not under their service area, they should not accept the delivery of the parcel beforehand. Further if they do accept, they should at least make a phone call , so that we can arrange collection by physically going to their office. But they did not do either of these and the response was extremely poor.

If the company got some ethics and service policies and have access to this review, I want escalation of this poor service rendered by Bluedart company.
I re-iterate, there was not even a single phone call made by Bluedart courier company to us and no delivery was attempted at all.
ashoksharma5005
 
Oct 25, 2018

Unprofessional, rude and failed delivery of parcel "AWB 356XXXXX91" By Bluedart

Good day

This is regarding dispatch of my card through Bluedart Courier service with tracking number "AWB 35XXXXX91" to Amritsar, Punjab Address dated 18th October-2018. The service and response from Bluedart is annoying and highly unprofessional.

The courier company neither attempted delivery of the card nor contacted us telepathically. When we went to the courier company's office situated at “100/101, National Shopping Complex, Near Nandan Cinema, GT Road, Amritsar” on the 24th October morning, We were very rudely told by the admin staff that they do not service this area and the card was returned back to its origin. They told us to contact the dispatcher "ICICI Bank" and we
as customer should tell bank to not to book parcel's with blue dart as they will not attempt delivery of it next time as well and the same will be returned again.

This was very rude response from a courier service. If the area mentioned in the address is not under their service area, they should not accept the delivery of the parcel beforehand. Further if they do accept, they should at least make a phone call , so that we can arrange collection by physically going to their office. But they did not do either of these and the response was extremely poor.

If the company got some ethics and service policies and have access to this review, I want escalation of this poor service rendered by Bluedart company.

I re-iterate, there was not even a single phone call made by Bluedart courier company to us and no delivery was attempted at all.
Shybutterfly
 
Oct 25, 2018

Bluedart extra charges

Bluedart,

Why is your toll free number 18602331234 not reachable all the time? When we call an automated voice says you would be charged Rs.2 for this call and as soon as finishes with that message call gets disconnected and Rs.2 gets deducted. I lost rs.50 of my Airtel just trying to connect with your pathetic service which by the way no one answered for two hours. Your shitty service amuses me.

The delivery guys update whatever status they want if they want to take a nap or bunk work and chill out roaming I think bcoz the status updated are so inaccurate and many people have pointed this out continuously, just refer to quora and YouTube, you will know what I am talking about. Without actually contacting the consignee they update address unlocatable and forget about that delivery and sleep on it for days together. When you ask them why they did not call to confirm address when there was confusion regarding delivery address they say they are not authorized to do so!! So then who on Earth do they think will come and clarify the address to them if not the consignee??

Most importantly why the hell don't you publish your delivery guys contact information in the tracking details on website as well as in the SMS that you send regarding AWB numbers? This way they will be made more accountable for their job. Also the consignee can call and talk to " somebody" from bluedart when toll free is so inaccessible.
Siddhantkin
 
Oct 23, 2018

Not delivered product

Blue dart told me
There is address related issue and
For reschedule call on 1860 233 1234
But when I call them
The NO shown always busy
Then what I do
Please help
RiSh Sharma
 
Oct 21, 2018

Worst Courier service ever seen

I am highly disappointed and angry with the utterly disgraceful service provided by Blue Dart to me. I had booked a phone through Paytm and delivery was supposed to be made by Blue Dart. AWB number is ############. The delivery was supposed to be made by 16-Oct, your tracking tool shows that delivery was attempted on 17-Oct but entry restricted. I would like to point out that we were at home the whole day and we received deliveries through other e-commerce websites on the same day and also on the similar time as written on your tracking tool. Somehow I got the number of the service centre where my package is present and contacted them on 18-Oct. They promised delivery on the next day but nothing. On top of it, they are asking me to come to their office and collect the package myself. Is this how the courier business works, I wonder. The customer care number given for Blue dart is never reachable, during working hours it is always busy throughout and outside working hours, there is no reply. I am really very pissed at this pathetic customer support provided by a big name as yours.
kodigintirajesh
 
Oct 20, 2018

Worst Service have ever seen till date

Dear Escation Team,

What is the challenge to dispatch my Balance Trasfer DD (Demand Draft’s) even after 15 days from the load approved date, this is not acceptable and YES Bank is complete responsible for additional changes/ interest put by the HDFC, ICICI & Capita banks which supposed to receive DD’s.

I have reminded YES Bank & Blue dart Coriour on 11th Oct, 14th Oct & escalated on 19th October. In spite of my repeated reminders and escalation both companies (Bank & Couriour), assuming that there is no one having interest to provide the proper customer service till date.

If anyone still alive or monitoring these emails, expending immediate response and action to my concern and agony.

Hope things will change.

Shipment # 35516458644
patelrohit_rjp
 
Oct 20, 2018

Complain Against courier boy

Hello sir/mam,
I am Rohit Patel From Surat gujarat. my one of the courier is come from your courier service AWL No: 69633092804. Your courier boy come to give my courier and when he call me he told me that come to the society gate and collect your courier i told them to come at home to give courier but he said that he can't come to home and when i go at society gate for collect the courier he was gone without giving courier. after that i call them many time but he didn't pick any call and then i call nearest branch for my courier but they also not receive my call.
Vishalkmr90
 
Oct 18, 2018

Courier not delivered

My courier ref # S500368913 is being held at Blue Dart facility for last 5 7 days without even a single attempt to deliver the product. They have mentioned Consignee Not Available the reason for not delivering the product. which is not true at all as other product was delivered just 1 day ago at the same address by the same courier service. When i try to call them, my calls go un-answered.
[email protected]
 
Oct 17, 2018

Courier not delivered but showing consignee unavailable

When I check status of my courier it is showing Consignee Unavailable, but no one came to my house or even try to contact me in case of any concern. This is happened multiple times with me. My contact details is 9711772821.
Arun Janardhanan
 
Oct 17, 2018

Courier not delivered but showing attempt made

When I check status of my courier it is showing attempt made but no one came to my office or even try to contact me in case of not finding my office. My phone number is 9995250362
[email protected]
 
Oct 16, 2018

Courier not delivered but showing attempt made

When I check status of my courier it is showing attempt made but no one came to my house or even try to contact me in case of not finding my house. This is happening second time to me. Then I reached blue dart office and they refused me to deliver the courier and told that they are very busy to search my package. My AWB is 69130034503. My contact detail is 9950280138.
Rajensdera Rana
 
Oct 15, 2018

Verry Poor Service

Dear,

I have not received parcel from HSBC. My Reference No 740347501 and Waybill no-20057344974.shipment has been arrived on 12-Oct-2018 and it got returned two times without contacting me I tried to reach bluedart number 20 to 30 times but did not received any response and not able to reach them as per the tracking status I can see that number of times on different dates it is showing that it could not be delivered as they Need Department Name/Extention Number and on todays date 11-sept 2018 as per tracking status I can see again status is showing Undelivered Shipment Held At Location,I request you to take action at the earliest.such a pathetic service is given by bluedart.
Ok boss
 
Oct 15, 2018

Dilevry boy and hub office behavior

Dear sir my Kotak Mahindra bank cheque book was siped by blue dart courier services and my tracking number is
35610643983 I will change my rented house tow month before your dilevry boy will call me for the shipment I will go to him and prove it that my name is Pankaj Kumar and show him my all the documents but he behave rudely with me and tell me that the documents will return to the bank after 7 days then I will call your local office the boy tell me that the documents not given and also it will be not return to you . You have 24 hours if you can't receive the cheque book after 24 hours it's on your liability not the blue dart please reply on my mail as soon as possible
And got a message that dilevry atemt fail what a service provider hats off blue dart
Thank you
Pankaj Kumar
Vishwajeet06
 
Oct 14, 2018

No delivery

Hi Team,

I have not received parcel from HSBC. My Reference No 35552628705.shipment has been arrived on 01-Oct-2018 and it got returned two times without contacting me I tried to reach bluedart number 20 to 30 times but did not received any response and not able to reach them as per the tracking status I can see that number of times on different dates it is showing that it could not be delivered as they Need Department Name/Extention Number and on todays date 11-sept 2018 as per tracking status I can see again status is showing Undelivered Shipment Held At Location,I request you to take action at the earliest.such a pathetic service is given by bluedart.

Vishwajeet
Vishwajeet06
 
Oct 14, 2018

No delivery

I am informing you that HSBC send my welcome kit through blue dart courier. My Blue Dart Way Bill no is 35552628705. No delivery boy is coming on my mailing address even did not get any phone calls regarding my courier but I got the message that Blue Dart attempt to deliver my courier and its not be successful. It means Blue Dart delivery department is not working properly even gives fake details about the customer.
Prabhat_vush
 
Oct 14, 2018

Pune

My shipment nis not delivered yet and the reason is Showing here that I am not Contactable at the time if shipment but I am Contactable but you deleivery Person's No is not Contactable and he didn't Attempt the Delivery Again And As I Am dammn waiting for the shipment what going on in bluedart is it Your Service kindly help me with a Solution my Tracking number is 79383461242 and My Email I'd is [email protected] Please Resolve this as soon as possible
[email protected]
 
Oct 13, 2018

Blue Dart customer service not responding to queries

I have written issue regarding courier not delivered to customer service and they have not come back or mailed me anything regarding to my query even after waiting for 6 days. Customer helpline is waste of service they are providing. Whenever we try to contact its not connecting and if it connects they say server is low. Hopeless service by blue dart and paytm is connected with this hopeless service and they are providing much hopeless service for the customers.
nikhl9988
 
Oct 9, 2018

misss behaviour

mera parsal aya hua hai mgr bo bag open krna sa mnna kr rha hai maina call kiya kathua bluedart branch k employ ko sunil kumar usna gali nekali merko and dooor to door service ni provide krga asa bol rha hai so blue dort walo k koebe complaintnum ni lg rha es lea mai edr drop kr rha huu
shahgrisha
 
Oct 6, 2018

Received fake delivery message

I am informing you that YES BANK send my welcome kit through blue dart courier. My Blue Dart Way Bill no is 35603888913 . No delivery boy is coming on my mailing address even did not get any phone calls regarding my courier but I got the message that Blue Dart attempt to deliver my courier and its not be successful. It means Blue Dart delivery department is not working properly even gives fake details about the customer. My contact no is +91 9718999779.
BHANU Pratap phulawaria
 
Oct 5, 2018

Credit card not deliver

Dear sir
my Sbi credit card dispatch 22/9/2018by EV. 18267611859 but courier compny is not delivered till date.i goes 4 time at bluedat courier company office but no any body responds properly. Please solve my problem by EV18267611859.

Regards
BHANU Pratap phulawaria
sonic1
 
Oct 5, 2018

Regarding wrong massage in status

My consignment to be delivered on my home address H.No.815 Sector 4 Rewari-123401 it is prime location of Rewari & yesterday I have received one more consignment through Blue Dart on same address but for consignment Doc 42218863330 Blue dart is uploading status that Area is out for delivery so this consignment is hold.
Please clarify when you are delivering other consignments, why are you uploading this wrong information.

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code

    Submit

    Recently Updated Complaints

    PAN Card not received - Pan card not received
    Respected sir/ ma'am My name is haleema khan I have...
    MALE ESCORT SERVICE - Froud
    Sale ne bola ki 5500 jama karo joining ho jayega aor madom...
    EBC - EBC not received for year 2018-2019
    Dear Sir/Madam I have'nt received my EBC for year...
    Hero HF Deluxe - Service of bike
    I am a respectable person of Kanpur and I am your...
    Bigg boss - Big boss
    Pls send out losliya or Kavin, why this irritating...
    GMC WATER SUPPLY - Low force of water for more than one year
    After submitting the Complaint on 10th Sept , I had...
    Municipality of Medavakkam - Water staganet
    Hi sir, Please request to take necessary action...
    Bigg boss tamil vijay tv - Partiality to Kavin
    It looks like Vijay TV is showing immense partiality to...
    ARTY RECORD PENSION CELL NASIK ROAD CAMP MAHARASHTRA - Newppo & Complaint ID sent
    My new PPO not coming please check conform and reply &...
    Dog missing - Dog missing
    My Dog is missing from 4rth september He was last seen...
         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username