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Blue Dart

India,
Delhi

Consumer complaints and reviews about Blue Dart

Apurva127
 
Oct 4, 2018

SHIPMENT NOT DELIVERED EVEN AFTER 7 DAYS

I am NOT AMAZED ( AFTER I READ ABOVE Complaints), That I haven't received any reply from BLUE DART and the Service I received from BLUE DART.

Name: Apurva Sharma

AWB: 35654327870

Note: I had called on Blue Dart Number: 1860 233 1234 plenty of times, and twice I got lucky and end up talking to your telephone Executive, AND I HAD REQUEST A SCHEDULE A DELIVERY (Call on Friday, 28 Sept 2018 to delivery on Saturday, 29 Sept 2018) & (Call on Saturday, 29 Sept 2018 to delivery on Monday, 1 Oct 2018), and still the shipment is NOT delivered. Kindly suggest WHAT TO DO ??????

And moreover, I was not contacted by Blue Dart on my registered number for the confirmation or to contact that they are taking my shipment back without delivering it.

These documents are very very very important for me, I need to get the shipment urgently to complete my further commitments. Kindly deliver the shipment ASAP.

Today Its being 7 Days, I was trying to get my Shipment, I had tried through customer care number - 1860 233 1234
But ZERO response, the only answer I receive is "we can only send the request to the Deliver center."

I have already, submitted the complaint, on email also and on the website.

Still, shipment is not delivered.
7 Days and Counting.......
Jayashree S
 
Oct 4, 2018

Not delivered my credit card

Myself jayashree, I have to credit card on 3rd October itself, but still they are not even trying to contact me, and in tracker they mentioned like wrong pin, I have requested with customer support please contact me or send delivery guy number, both they are not doing, such a irresponsible people
shubham bakal
 
Oct 4, 2018

Pan Card Milale nahi iajun pan card Delivery zal mhanun dakhavte

Pan Card Milale nahi iajun pan card Delivery zal mhanun dakhavte vijay ya navachya mansajaval parantu mala ajun pan card mila nahi tari mala maz pan card milav
Rahul Gupta
 
Oct 3, 2018

Bad attitude & inappropriate behavior of the delivery boy

The delivery boy asked me to come near a police station & receive my orders a km away my house ,when I reached there he intentionally didn't picked up my calls for 8 times though he was standing near me being busy playing games on mobile
Sapnay
 
Oct 3, 2018

Courier misplaced

Hello sir,
I have been call bluedart office 12 times for my couries and each time they said they will deliver it soon it was about to deliver on 24 sept and it has been 9 days days, still they are saying it will come soon. Ref.no.79354838242.
manishmagma
 
Sep 29, 2018

MISBEHAVE WITH MY MOTHER

Dear Sir My Self Manish Sharma my Blue dart courier REF NO no AWB35581776624 DT 28 SEP 18 . TODAY ONE COURIER BOY COME TO MY HOME HIS NAME PRINCE AGGARWAL PH NO 8384088277 FOR ICICI DEBIT CARD DELIVERED .
AT THAT TIME I AM IN MY OFFICE AND MY MOTHER AVAILABLE AT HOME HE TOLD ME MY MOTHER I AM NOT COME ON 1ST FLOOR YOU COME OUTSIDE
BUT MY MOTHER HEART AND CANCER PATIENT SO SHE DIDNT COME OUTSIDE THAN HE MISBEHAVE WITH MY MOTHER AND NEVER DELEVERAGE THE COURIER DUE TO MY MOTHER SEARCHING MY ID HE RUN AWAY

I REQUEST DO THE NEEDFUL OTHERWISE I WILL TAKE LEGAL ACTION ON YOU AND YOUR DEPUTED DELIVERY BOY .
swtytrip
 
Sep 26, 2018

Delivery boy attitude

What is wrong with your services.the delivery boy is constantly denying to deliver my order at my address and is threatening me to do whatever I want to when I told him that I will complain at the office
Is this how you treat your customers
Jo77
 
Sep 21, 2018

theft

Highly disappointed with the service of croma and blue dart companies.

I had happened to purchase a fridge from Croma but the delivery was made by Blue dart (which i am not aware of because i know only about croma and does nt know about the involvement of this blue dart company", when i bought the fridge i have clearly mentioned that i am staying in 3rd floor and the door delivery should be done and the company have promised that.
on the delivery day the blue dart people have not called me at all but they happened to come near my place and they have informed my house members that they can t get the fridge up stairs even though my parents told they will help them carry the fridge.
instead they said said no and pushed the fridge behind the stairs.

after that my parents locked the gate and went to my floor to call someone for help to carry the fridge, by this time these blue dart people have taken the fridge and gone. when we asked them they said they have not taken it back. we had filed a case and took the cc tv videos and identified that these same guys have robbed the fridge. "the case is still going on and no response from croma and blue dart".
this is the condition how blue dart deliver the products
Mohan84h
 
Sep 21, 2018

Shipment undelivered

They will be keep sending msgs stating that the package will be delivered today and they don't even try to deliver or contact the customer but the common status will be "customer not available or incomplete address/landmark" etc etc..
But after 2 days automatically without any communication or contact with the customer, these people will find the address and deliver the package.

When U don't want to deliver the package, why do you send us msg and keep us waiting. If we try to contact, we get very bad response from the contact person mentioned by themselves in the msgs.
This is totally HUMILIATION..!!!
THIS IS HOW U TREAT CUSTOMER..!!!
Mohan84h
 
Sep 21, 2018

Shipment undelivered

My shipment numbers are 69073388506 & 69073485526.
Since 2 days continuously​ I m receiving msgs that the package will be delivered today and no package is delivered.
When I ring up to the person mentioned in the msg, they say "he is not the concerned person" where in I received msg in his name and contact number.
Next day msg comes with other name and number, when I ring up he doesn't pick the call even after trying so many times.
Same experience last time also and I had lodged a compliant.
Is this is how your services work..?
When U don't want to deliver, why do you keep sending msgs.
This is worst service when compared to professional couriers.
Rumul
 
Sep 21, 2018

Order number 156892375 undelivered

Yesterday (20-9-18) my order was scheduled to be delivered but the delivery boy did not even contact me and a message was dropped that you weren't available to receive your order !what a lie! I'm not even able to call on any of your numbers it says that the number does not exist.I already did online payment and I want my order to be delivered!
mdavidmadhu
 
Sep 19, 2018

39928528651

My shipment is 3kms away from my home as per your online tracking system and you need 1 day to deliver. What do you do to deliver? crawl along the road?

You charged me extra for express delivery and You did NOTHING about it. Dont feel ashamed to make some cheap money this way?
Vinu2018
 
Sep 19, 2018

Not delivered my stuff

With reference to the way bill No: # 35369190150, I have been tracking the item which i sent through amazon.in . I came to know that the packet has arrived at my nearest bluedart courier center by 18th september 2018 at 7 55 PM. But to my surprise, I came to know that it has not been delivered to my home until this time (19th september 3 PM IST). Its just 1 1/2 KM distance between the courier center and my house. Ive sent a birthday gift to my mother but its disappointing that you could not deliver in time.
Vinu2018
 
Sep 19, 2018

Not Delivered

With reference to the way bill No: # 35369190150, I have been tracking the item which i sent through amazon.in . I came to know that the packet has arrived at my nearest blue dart courier center by 18th september 2018 at 7 55 PM. But to my surprise, I came to know that it has not been delivered to my home until this time (19th september 3 PM IST). Its just 1 1/2 KM distance between the courier center and my house. Ive sent a birthday gift to my mother but its disappointing that you could not deliver in time.
Megha D
 
Sep 14, 2018

Irresistible waiting period for booked parcel and late services

Bluedart courier although hike with their expensive charges fail to deliver products in time. They assure as they will deliver the parcel with 2 days but still they don't deliver it upon weeks ..
Unfortunately on asking the courier boys million times they say nothing and behave recklessly arrogants.
Many times don't pick the call..
I'm waiting for my parcel which my uncle has booked since a week and unable to track it even after paying 1550 rupees..if my uncle happened to book it in post office it would have costed us only 44rupees and I surely would have received the same by this time.. This is a ### up courier service.
kuldipnavghare
 
Sep 14, 2018

Fake delivery remark

Way bill no.35577097695
HARAMKHOR,CHOR blue dart has not deliver my credit card and tracking show that consignee not available.Without coming to delivery they made such fake remark.Their HARAMKHOR representative at 18602661234 kept call pending for 10 minutes and later disconnected it.Deliver my shipment otherwise I will file complaint in POLICE STATION.
suuny
 
Sep 13, 2018

is it possible to open boot without key

Rumor spread that Jupiter's boot can open without key .It is a serious issue please handle it . LINK https://youtu.be/nCOdWS8EQYc https://youtu.be/m76bW85xL5Y
dinesh59
 
Sep 13, 2018

my rolex watch is not functioning

As i (Dinesh Bhargava) purchased a Rolex Watch Serial OR6J2001 AND mODEL 116610 RECEIVED ON SEPTEMBER 2018
but the watch is not functioning properly (Time goes one hour fast in 24 hours) so please change it or arrange to repair it as early as possible. and guide me accordingly.
Thanks
Dinesh Bhargava
Sub Engineer Kelo Project Colony Lochan Nagar Raigarh Chhattisgarh PIN 496001
Mobile - 9425451626
1221_sakshi
 
Sep 11, 2018

credit card not delivered/Irresponsible

I have not received parcel from HDFC . My Reference No 35646643546.shipment has been arrived on 08-Sep-2018 and it got returned two times without contacting me I tried to reach bluedart number 20 to 30 times but did not received any response and not able to reach them as per the tracking status I can see that number of times on different dates it is showing that it could not be delivered as they Need Department Name/Extention Number and on todays date 11-sept 2018 as per tracking status I can see again status is showing Undelivered Shipment Held At Location,I request you to take action at the earliest.such a pathetic service is given by bluedart
sakshi
8617229766
_atuljain
 
Sep 10, 2018

DELIVERY NOT DONE OF COURIER NO- 35569007272

Hello,

The delivery agent is not delivering the parcel. I am receiving a message saying we could not find your house. The person is also not picking up the Phone even after several attempts. They are not coming to deliver and sending fake messages sying 'we missed you'. The most pathetic service ever. This is the height of irresponsibilty. Not going to use this service ever again.

ATUL JAIN
+91 8433097606
_atuljain
 
Sep 10, 2018

DELIVERY NOT DONE OF COURIER NO- 35569007272

Hello,

The Bluedart delivery agent is not delivering the package. I am receiving a message saying we could not find your house. The agent did not not even call when he Couldn't find the home. I called the courier office and they said that there is no one available to deliver the package.
They are not even trying to deliver the package and are sending fake messages.
They also do not pick up calls even after several attempts.
Arrange for the delivery today itself ie 10/9/2018.

ATUL JAIN
+91 8433097606
[email protected]
a4ankit
 
Sep 10, 2018

Shipment still not delivered after 10 days

Waybill reference - 15440200580

I have been disgusted with the pathetic service and irresponsible customer support that Bluedart has offered that I still write this compliant after doing the same tens of time earlier. There has been no response or what so ever that would make me feel that my shipment is safe and hasn't been misplaced. Being promised of delivery since past 1 week nobody bothered to give me an update even after repeatedly assuring of doing so. Walking an extra mile I sent someone in person twice at the local Udaipur office where the shipment is to be delivered, I got to hear that it has already left for delivery, however never arrived at destination. I atleast need to know that my shipment is safe or kindly update if the same has been misplaced which i suspect.

My warmest regards to Bluedart team which has hit a threshold that does not make the customer feel connected at all.
DimpyT
 
Sep 7, 2018

Delivery not received

Waybill No : 59548766152

My product is out for delivery, but yet not delivered to me?
Its out for delivery since morning.
Is the delivery boy sleeping on the way or what?
Charbii
 
Sep 7, 2018

Delibery not received

Worst delivery person
Dear sir/ madam,

I would like inform you to that, HDFC bank has sent my card through your blue dart courier. the delivery boy saying to me you gave me wrong address.i asked the delivery boy to meet with me at my addresss i will come and collect the courier . boy saying that i will not wait i will return the parcel and cutting my calls everytime . nearly i called him 10 times but he cutted my calls.Delivery boy contact no- +91 97696 49679 never seen such a worst delivery boy. if you are not intrested in work & delivery tell me where can i collect my courie. However, i show you my original documents(adhar card and pan ) which is mention in blue dart and bank. How you decide this is wrong address.
Waybill no-35653510001
Abbimanyu kumar
Poonam111990
 
Sep 6, 2018

Delayed Delivery

Hi,
My waybill No is : 15459010862

My courier is expected to be delivered on 6th septemebr but every time I track the order ,the shipment status is always same :Network delayed ,will impact delivery.
Delay by 1-2 hours due to flight issue is understood , but for the entire day getting same response and when called up to the customer Care also , no such help has been granted .
Highly dissatisfied with the BlueDart service.

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