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Blue Dart

India,
Delhi

Consumer complaints and reviews about Blue Dart

merlyn dorothy
 
Sep 4, 2018

Worst delivery person

Dear sir/ madam,

I would like inform you to that, kotak mahindra bank has sent my cheque through your blue dart courier. the delivery boy went to another address and saying me you gave me wrong address.i asked the delivery boy to wait at shop for 2minutes i will come and collect the courier . boy saying that i will not wait i will return the parcel and cutting my calls everytime . nearly i called him 6times but he cutted my calls . never seen such a worst delivery boy. if you are not intrested in work & delivery tell me where can i collect my courier . so that i will only come and collect the parcel.

Waybill no : 35544746716
merlyn dorothy
 
Sep 4, 2018

Worst delivery person

Dear sir/ madam,

I would like inform you to that, kotak mahindra bank has sent my cheque through your blue dart courier. the delivery boy went to another address and saying me you gave me wrong address.i asked the delivery boy to wait at shop for 2minutes i will come and collect the courier . boy saying that i will not wait i will return the parcel and cutting my calls everytime . nearly i called him 6times but he cutted my calls . never seen such a worst delivery boy.

Waybill no : 35544746716
[email protected]
 
Aug 31, 2018

Delivery Issue

This is my tracking number 35445909052.
The expected delivery date was 30th Aug 2018. But yet, neither I received my delivery package nor no one contacts me regarding delivery.
Could you look at my issue?

Name: Pradumn Shukla
Add: Manyata Tech Park, Outer Ring Rd, Nagavara, Bengaluru, Karnataka 560045, India.
Mob No: 9620498913.
rajesh kumar bhargava
 
Aug 28, 2018

not done delevery

Blue Dart Company doesn't any sense to recruit a person at District headquarter level .
the main person doesn't have any idea about that city infact main places also in city.
WORST SERVICE AS WELL AS BEHAVIOR from Blue Dart ,

I THINK SYNONYM OF WORST IS "BLUE DART " COMPANY.

IN PREVIOUSLY SAME WILL DELIVERED BUT THIS TIME SAYS ADDRESS SHORT. ALL MY CONFIDENTIAL DOCS AND COURIER WILL CAME ALWAYS SAME PLACES , ALTHOUGH CAN'T RETURN BACK UPTO 12 DAYS

WORST COMPANY ALWAYS FIND WORST EMPLOYEES .

BEING POOR WISHES TO BLUE DART
RAJESH KUMAR BHARGAVA
ROHAN MALIK
 
Aug 27, 2018

Delivery

THE WORST SERVICE EVER.

NO CONTACT NUMBER
CUSTOMER SERVICE NUMBER NOT CONNECTED 99%
NO PROPER DETAILS
WASTED 3 DAYS IN WAITING

WHAT MORE IS THE RECIPE OF BEING THE WORST SERVICE .

BLUDART CONGRATULATIONS FOR BEING THE LEADER IN MOST PATHETIC SERVICE.

THANK YOU
suziem
 
Aug 25, 2018

AWB 59544521035 - No attempt made to deliver and wrong status updated

My AWB # 59544521035 due for delivery to me on 24.08.18 was not attempted for delivery. The agent gave me a call (6.30pm) and never answered the phone. On immediate call back and several attempts, the agent did not take my call. The late evening rain (at 6pm onwards) only goes to explain why the agent did not attempt delivery or take my call. This is very unprofessional service and Bluedard must look into these lapses and penalise the delivery agents. The shipper (Samsung against order # 100831666) has taken every effort to despatch the good on time so that I can get it at the earliest. I have a Samsung store less than 20 yards from my house, I dont need to wait for Bluedart to find a convenient time to deliver my package after recording a lie (Consignee not available).
Name of the delivery agent and phone # will be updated shortly.
akagrawa
 
Aug 23, 2018

Late delivery and no status given

I had shipped product from Hyderabad on 14th Aug to deliver at Tanda(Uttar Pradesh). The shipment is lying there since 18th Aug and no communication has been made, either to me or to the consignee.

I called and all I got is "We are trying our level best".
Gloria shohe
 
Aug 23, 2018

Not delivering my sbi card

Hi,
The blue dart service in dimapur nagaland is not delivering my sbi card saying that they do not deliver cards. The item is in dimapur since 6th of aug and i received call only on 22nd of aug to come & pick up the card myself instead of delivering to the address mentioned. This service is by far the WORST service. The hassle of getting connected to them is frustrating. They even blocked my contact no. After i told them to deliver at home . Is this how your service company works?? As tho you are providing free services. I WANT it delivered at home
I am unable to even call on the 24/7 complaint no .
You should rename your service as hopeless service!!

# 9856014585
Erramsetti suman
 
Aug 22, 2018

I did not receive my credit card

The blue dart service is worst i have experienced, They were updating false status like premise closed when i am home itself, Nobody tried reaching me,
[email protected]
 
Aug 22, 2018

Consignment not being delivered

Highly disappointed with the service. My AWB no. is 69618998105. I am receiving all kinds of excuses for not delivering the shipment . On 20th, consignee was not there which was a surprise as I was very much present . Then on 21st, premise was closed. I really don't know what it means. I am continuously getting assurances from customer care people but have still not received my packet.
I urge you to take action at the earliest.
[email protected]
 
Aug 22, 2018

Consignment not being delivered

My ABW is 69618998106. I received a message on 20th August by blue dart saying my consignment could not be delivered as nobody was there in the house. We were very well in the house so the message came as a surprise. I called up your customer care and was assured that it would be delivered on 21st . Again, in the evening I received a message saying the consignment was undelivered as premise was closed. I am still wondering what does it mean. Anyhow, I again contacted your customer care and I was assured that it will reach between 11 am to 1 pm on 22nd August 2018 i.e today. Till 1 pm I waited and when there was no news from bluedart, I called up customer care yet again. The executive assured that she will speak to the operations team and get it delivered today itself. Since , no consignment arrived , I contacted the customer care in the evening. I was told that shipment is not even out for delivery. This is highly infuriating. Can I please expect the delivery soon.
Shubham Narula 12
 
Aug 20, 2018

NOT DELIVERING MY DEBIT CARD

Delivery man not trying to deliver my debit card and status updated is incomplete address.

Blue Dart is One of the worst courier service.
Nickster_16
 
Aug 18, 2018

Deplorable service from Blue Dart

My AWB no is 75415188133. I have been trying to contact your customer care all day to get information about my shipment, but you're phones just won't connect. When I finally did, I was on hold for 20 mins before the call automatically disconnected.
After trying repeatedly, I finally managed to get connected to an agent who's name was SURAJ.G. I am extremely dissatisfied with his level of customer service, his tone and mannerisms. He had no pleasantries in his tone and was extremely nonchalant. He would just blank out on the call and leave me wondering if he was still there. People like this DO NOT deserve customer service jobs!!!!
I asked to speak to a supervisor at least 10 times (if not more) on the call and was refused. When I finally threatened (no choice) to document him....he said he would transfer the call and disconnected the line.
I am a Senior Training Manager at a call centre, and service like this is absolutely unacceptable. I am furious beyond words and I will ensure I write a blog about the service I received from SURAJ. I will also ensure I write to senior management at blue dart stateting my complete displeasure with the way my call was handled.
This is definitely the last time I am dealing with your company!!!!
ektagoyal
 
Aug 18, 2018

Delivery not done at my address

They call me and ask me to pick parcel from their office. and i said no and ask them to send my parcel to given address. then they say ok and from 2 days they put my parcel on hold.
Please take a strict action on this type of unprofessional person.
kishanmeena89
 
Aug 17, 2018

Order not delivered on time

Order is not delivered on time by bluedart, bluedart is a very bad couriers service.

Delivery agent doesn't try to deliver order and updated status incomplete addressą„¤
sawan1108
 
Aug 13, 2018

Debit card not delivered

This message regarding item not received but your courier boy. his taking behavior not good. they call me regarding item and I told him please delivered this item to my office destination but his directly told me that he can not come to my office destination whereas my office is very closely to my home address. I hope you take any action and help me to provide my item.

My reference no EV18222009431
MaulikVPatel
 
Aug 9, 2018

MY DEBIT CARD DELIVERD ON WRONG HAND

I HAVE MY AXISBANK DEBIT CARD SHIPPED THROUGH BLUEDART.

I HAVE RECEIVED MESSAGE THAT YOUR SHIPMENT IS DELIVERD ( WITH MY NAME ) BUT I HAVE NOR RECEIVED THAT PARCEL. I HAVE CHECKED WITH BLUEDART OFFICE THEY SHOWN ME THE DELIVERY CHALLAN.. I HAVE SEEN THAT SOMEONE ELSE RECEIVED THAT PARCEL WITH MY NAME. EVEN NONE OF MY FAMILY MEMBERS RECEIVED THE PARCEL.

SO WE CAN SAY THAT BLUEDART PEOPLE DO NOT CHECK PERSON'S ANY ID CARD OF THE PERSON AND DIRECTLY GIVE THEM ANY PARCEL WHICH WILL HAVE TO PAY A LOT TO THE PARCEL OWNER.

EVEN THEY DO NOT TAKE CARE OF GETTING BACK THAT PARCEL FROM THE WRONG HAND THEY DELIVERD.
Dahiya vikas
 
Aug 8, 2018

Not delivery my order

Hello, I will be personally delivering your shipment 69055330610 today. You can reach me on 9820845320 - VIJAY SINGH/Blue Dart
Hello, I will be personally delivering your shipment 69055330610 today. You can reach me on 9820898950 - BRAJESH PRAJAPATI/Blue Dart

Delivery boy brajesh PRAJAPATI use cheap language in mobile phone and he told me if you want than you can complete me anywhere . And this boy all time cut the call again again. And my oder not deliver till now.
kara nagaramu
 
Aug 7, 2018

Irresponsible

Dear Sir,

I have not received parcel from ICICI New Delhi. My Reference No 31211576214. Your executive has informed me I have a parcel from Icici. At that time iI am in on the way to office. I have informed your executive regarding my present position. He said to me he will come back after 30 min. I have waited him for whole day, but he has not come to deliver area not even respond in the phone also. I have tried so many times. Is it correct sir?. I hope please do not repeat it and inform correctly to the customer before they have stared.

Thanking you,

with regards,
K.Nagaraju, 9959646583 or 9700005803
ramachinta
 
Aug 6, 2018

Its bull shit delivery company

We are at home. No attempt made for delivery and got "we missed you" message evening. I did ask watchman/security for any courier deliveries. He said I didn't see any blue dart courier delivery boy and verified the signature book. There is no signature from the blue dart.

The watchman told me that. It happened so many times our area blue dart courier boy never delivery any bank couriers and send them back you have to go to back ask for physical pick it up from the bank branch office.

Waybill No : 42734147234
Reference No : 0297030818H00849

Please contact me as per the address.
rajeshjora
 
Aug 6, 2018

Delivery not done at my address

My order I'd 152962976 and amb no. 75413985043 is not delivered as same date as shop clue give me.delivery date 04/08/2018 than not delivered.i ask reason for let delivery then.delivery man gave answer that this area Pin code 364280 is not serviceble and every day wrong updated that person not available.than second time updated that address is incomplete.this is very careless answer and update by blue dart.
Amit Sharma Trener
 
Aug 4, 2018

Delayed

Blue Dart Courier delayed services (Worst Service)
hi ,
My Way bill No 57992753173 product delivery was 04-08-2018 but i am not getting on time i am a service men was on off my office that just because of them (Blue Dart) they send me a msg on my phone you will be receive your product on 04-08-2018 i am not happy with the service of Blue Dart Courier ...
pmr9180
 
Jul 29, 2018

BLUEDART Delivery man intensionally not delivering my shipment using cheap language

First day, delivery man comes and calls me i said I am at my work i will reach there in half an hour he said he doesn't have time to wait. I said u come tomorrow call me 30 min in advance to reach at my home, the delivery man didn't call and updated the status as door closed.

Third day, i personally visited the hadapsar office and requested to handover my shipment personally. The guy at the customer care refused to give my shipment there as its a sbi creditcard he said it has to be delivered at my home only to verify my address. I said ok i will be at my home you please send the person till 11.30 am as I have to go for my work. The delivery man called me at 5.30PM and I requested him to give me half an hour fellow said my office time is already over and I don't time to wait for you and started using unprofessional language.

I wrote my issue to [email protected] and this person just verbally giving assurance to expedite to deliver my parcel.

This is the height of mental harassment by bluedart fellow. I am not saying bluedart but such unprofessional delivery man spoilling bluedarts name. I will be happy if my issue get resolved within next 2 days and sacks such fellow who is arguing with their customers and using cheap language.

Ref no. EV18205826552

PRAFFUL RUIKAR
7887710979/7420996160
abhijitbaji
 
Jul 27, 2018

Misbehave by a Courier person

Courier person try to deliver courier on working day and in working time. He didn't contact on first attempt. On the second attempt, he started arguing and used very low level of language. I called the customer care and they assured that they will come back to me for the complaint, i am still waiting from last couple of weeks. Very poor service.
Sachin Bamotra
 
Jul 24, 2018

Non delivery and unnecessary delay

Unnecessary delay for my reference id 69613207926. As per tracking agent is moving around my address 3 times but not delivered. He neither call on my cell or ask my neighbour for the address. He moved on 12 PM and updated status on 8 PM landmark not mentioned.


Warm Regards
Sachin Bamotra
Asstt.Manager
United India Insurance Co Ltd.
(Wholly owned by Govt. of India)
9988272680

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