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BSNL Broadband

Tamil Nadu

Consumer complaints and reviews about BSNL Broadband

Apr 12, 2017


Bsnl briadband usage is being calculated wrongly for some months now the complaint for the issue is CHN/PGO/2017/991 which is not yet fixed when usage reaches 700mb it shows usage as 1gb fix it immediately .
Nancy Batra
Mar 19, 2017


Hello sir.

Our bsnl WiFi does not work properly... It's speed is too slow... Downloading something takes too much of time ... We are not happy with your services... We pay the bill on time... We pay 750/- rupees per month... I humbly request you to please make sure that these problems may not occur again... Otherwise we have to choose an another option... If you want to talk to us you can call on our registered number 9876159354.. we would be thankful to you...
Yours faithfully...
Oct 17, 2016

BSNL Hungama

I want to deactivate my BSNL Hungama plans.They have automatically activated it for me without my permission using my email ID.
My phone number is 04294 221182.
Please do it as soon as possible.I haven't used any of their services.So,I don't want to pay any extra amount for their auto activation.
Thank you

BSNL Hungama

Sep 20, 2016



I would like to bring to your notice that our BSNL land line ( 044 25903560 & 044 25904242) is not clear since many months. We have booked many complaints earlier but the problem still persist.I would request the concerned authorities to look into this matter urgently and solve the problem at the earliest. The booked Complaint numbers are as follows:

Telephone No:044-25903560 Complaint No: 11164 6114 6622

Telephone No: 044-25904242 Complaint No: 1116 4611 46492

Complaint: Dt: 10.09.2016


George Punchalayil Kurian
Apr 24, 2016

Slow speed of BB Combo Plan

Dear Concerned,

I was a proud customer of BSNL since 2003 when I shifted from Delhi to Tripunithura. I having a BB Combo connection of 675/-. As per the tariff BSNL assures 2 MBPS speed up 2 GB and after that 512 KBPS. I would like to inform you that I never got the speed of 512 KBPS even in the first day of the month and getting only maximum of 32 kbps.

I would like to know the office timings of BSNL. I invite the attention of any one of the senior officers to visit the Tripunithura office before 1045 hrs of any working day. You will be surprised to see that only 2 to 3% of the staff will be available in the office. Moreover the attitude and behaviuor of the employees are very rude and miscourtious to the customers. Please note that the BSNL is also a commercial organisation like other operators. Eventhough having the Govt. Back up and huge infrastructures till the organistation is in loss. No one bothers, politicians and bureaucrats, to look into the actual reasons for the loss of the organisation. If hand over to any multi national company see the situation will change in couple of months.

If I get a positive response from your side, I am also planning to switch over to other service providers like many others.


George P K
Phone No. 0484-2775701
Mobile 9446612252
email : anuvilla@gmail.com
tushar khoyani
Dec 16, 2015

slow seed complain

dear sir

We have broad band 120 GB, plan per month payment amount is 2095Rs.

We can received speed 420 Kbps

Our usage is 36GB 16-12-2015, (5.59 PM)

Our phone number is 0281-2387120

we complaint our nearest Aji GIDC Telephone exchange regularly (exhange number 0281-2387100)

but we are not received solution

We accepted form your side we received permanent solution

Otherwise we have only 1 solution , we cancel our plan and got to other company

Mr.Tushar Khoyani
Managing Partner{MKT]
Cell: 094269 63028
___ 07383240427(WhatsApp)__________________
Pollen Forge
Plot No: 158, Phase: II
Road No: E, Aji Vasahat GIDC,
Rajkot - 360 003, Gujarat - India
Tel: +91 281 2925295
Fax: +91 281 2387120
Email: info@pollenforge.com

URL: http://www.pollenforge.com/



Weekly Off: Wednesday
tushar khoyani
Dec 16, 2015

alow speed complanin

dear sir

We have brod band 120 GB, plan per month payment amount is 2095Rs.

We can received speed 420 Kbps

Our usage is 36GB 16-12-2015, (5.59 PM)

Our phone numbe is 0281-2387120

we complaint our nearsse Aji GIDC Telephone exchage regulary

but we are not recevied solution

Mr.Tushar Khoyani
Managing Partner{MKT]
Cell: 094269 63028
___ 07383240427(WhatsApp)__________________
Pollen Forge
Plot No: 158, Phase: II
Road No: E, Aji Vasahat GIDC,
Rajkot - 360 003, Gujarat - India
Tel: +91 281 2925295
Fax: +91 281 2387120
Email: info@pollenforge.com

URL: http://www.pollenforge.com/



Weekly Off: Wednesday
Shree Sharan Kumar
Dec 14, 2015

Shifting my connection but not done after 1week ago

I have shifted to my new home 1week ago i also give the shifting form 1week ago now there is no response worst response from bsnl worst service.today i ask customer service for shifting it take another 1 week for shifting.I'm shocked shifting the landline broadband connection from same city is taking 20days more to finish.now also no response from bsnl.
Oct 25, 2015

broadband Top up

I have top up my broandband connection for 100rs through online but my speed remaings low (512kb) i want to now the reason for this....plz reply me as soon as possible
Sep 10, 2015

non repayment of deposit

Dear sir/mam,
I (L.kuppusamy) have surrendered my telephone connection 04182-222840 on 01.07.2014.I have not yet received my deposit amount.
Hence. I kindly request you to refund my deposit as well as broadband rental advance.
Thank you.
Aug 11, 2015

Refund on debited amount

I used my OBC bank debit card to pay BSNL Broadband bill on 6th August 2015 with amount of Rs. 2558 and is detected from my account, but got message from BSNL portal that your transaction failed. Please pay back my money.

Tx# 06081515314189.
Jul 31, 2015

Broadband Too Slow

Dear Sir/Madam,,

I have BSNL broadband connection on my telephone no 0385-2452358 plan BB Home Combo UL 1425 Which I got 20 GB High Speed download afterward its is unlimited But i hardly browse or download any file as the quota remained unfinished. I pay regular bill. I need to solve this problem as soon as possible.
With regards.
Jul 27, 2015

Broadband Disconnect

Genaral Manager,
B.S.N.L Office,

Dear Sir,
Sub: Requesting to disconnect my braodband service.

I have been using B.S.N.L. internet service from 21.03.2012 so I should be grateful if you would disconnect my broadband service as soon as possible, because service providing is not proper, internet speed also is not as per my plan and I have insisted many times to B.S.N.L officials to settle my problem but no one came one time also. So I request to you kindly disconnect my broadband service as soon as possible.

I trust that you will be able to make my settlement in this regards as soon as possible.

I look forward to hearing from you.

My Land line Number: 0485- 2877430
Mobile :95440505903

Thanking you
Shans Paul
Hanna Rock Products Pvt Ltd
Eranakulam Dist
Kerala State
Rohit Chandra
Jul 25, 2015

Bill not rebated

Phone No. 0422-2254099
Name: Rohit Chandra M.

My line wasn't working for a month ( from 12/06/15 to 12/07/15), as there was construction in my locality and the workers broke my phone connection wire. Despite calling the BSNL Exchange in Kuniamuthur for over 10 times and registering a complaint, nobody came to check what the fault is. At last after calling the lineman Mr. Palaniswamy repeatedly for 3 days, the fault came to be known.
When I gave a written request for a monthly waiver on the bill, i was told that it can't be done as there was no cable fault on BSNL's part. Then why didn't u rectify my problem earlier, why was the delay done.
Jun 10, 2015

complain cancellation

want to cancel broadband complain
Govind S Patil
May 28, 2015

The DNS server is not responding

Telephone is working but broad band is not working. The troubleshoot says DNS is not responding .Plz help.
Phone number--- 02582-224656
Mar 11, 2015

Regarding Broadband Connectivity

LL No. 04651 256770. I have availed Broad band connection. For the last 3 days the net connection as well as the Land line is dead I dial 04651 257100 to contact the customer executives to clear the problem, but no one respond the same. Therefore, I booked a complaint in 198. Now I request speedy action in this regard to clear the same at the earliest.

Thank You

Mobile No: 9486087902
email.id.: kishorekumar.esi@gmail.com
Jul 4, 2014


BSNL HAS STARTED THEIR end of their existence as a successful

braodband service provider.

They have been misbehaving with their customers a lot in the

recent times...and now they have pushed their limits.

They were doing plenty of things like changes in plan and tariff

without informing customers and suddenly shocking the customer in

their bills.
Now, The time has come and has been invited by BSNL itself.

They have suddenly cancelled all free night unlimited plans,

which was the sole reason i know plenty of customers where

sticking with BSNL.
They have done this with out informing customers. Not just me ,

plenty are complaining the same in the internet.

They have done several things in the past like this, without

informing customers....
For example...
reducing senior citizen discounts on bills
reducing discounts for annual payments...
providing worst service...
lathargic emoployees........

BSNL does such irritating things without informing customers....
Their service is also worst comparing to any private ISP
They have the worst performing employees.

Only thing which kept me from cancelling BSNL connection was the

free night unlimited.

unlimited plan during 2Am to 8AM under Home 500 Combo. So after

all these, it is proven that, BSNL is ready to get kicked off by several customers....


Indian Postal Service was behaving similarly and they got kicked off.
now BSNL slowly getting into that arena. BSNL will get kicked off soon.
My wishes to BSNL for that.
Let the first kick will be from me.

F*** BSNL. Truly. Anybody who understand my frustration would understand this.
vicky blake
May 21, 2014

slow data connecton

i am using 999 package data connection.the speed of data connection is very slow than what they assured in the package
vicky blake
May 14, 2014

slow data connecton

i am using bsnl broad connection -950 package.the speed is not up to the level what they assured
Dec 21, 2013

speed has become very low

i am using bsnl broadband from last few year, but from last few months, my bsnl broadband speed has become very low, and even i have complained to the authority, no one looks after the complaint.
Nov 28, 2013

broad band

bsnl is poorest in customer care services
SIR,iam using bsnl from last 12 years and using broadband for last four years but now a days after so many complaints to 1504 no
for last 3 months my broadband complaint is still not rectify

D-33malviya nagar
Jun 22, 2013

dsl blinking

I am bsnl customer since last 12 years. My name is christu dhas. My land line no is 04651284239. Last oct 26 I got a broad band connnecio through my land line. Nowadays il is not working properly. I registered a complaint about this in cherruvallur exchange.but they didn't take any action to clear this problem. As per them it is too distance. But how was work before. If you check my payment details, you will know about this.

So I request you , to take necessary action to clear this problem.

Thanking you in anticipatiom.
Amirthanathan Send email
Sep 25, 2012

No connectivity - Broadband

"Starting from February 1st, 2012, BSNL Broadband users under plan BB Home ULD 750 and BB Home Combo ULD 750 will get increased 1 Mbps Speed up to 6 GB Data usage and thereafter 512 Kbps for Unlimited usage at same price."
I have taken broad connection for the last two years. But the speed is not got as stated above in yoiur publication
The speed is very slow in my connection through my land line Phone No. 220952 in Nagercoil BSNL Circle and i have suffered much to getting very slow speed.
Please arrange to rectify the defects urgently
I request your almost cooperation in this matter.
With kind regards,
(Retd) Assistant Executive Engineer TWAD
Senior Civil Engineering Consultant
PSN group of Institutions, Tirunelveli
Govt, Reistered Engineer – No, OM/G1/35256/2006
39/2, Timber Depot Road, 4th Cross
Ranithottam, Nagercoil- 629001,
Phone -04652 220952, Cell-9944210307
Mansoor Ahmed Send email
Apr 22, 2012


please deactivate my HMOD PLAN i don`t like this plan

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