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BSNL Prepaid Mobile

India

Consumer complaints and reviews about BSNL Prepaid Mobile

Sanjaykumar Shah
 
Dec 19, 2018

Frequently renewing and deducting for Zindagi rocks

Frequent messages for renewal of zindagi rocks and charging amount through mobile balance


adarshamrit38
 
Oct 10, 2016

blocked outgoing

My number is working as it could receive incoming calls but can't do outgoing also can't call to Bsnl customer care my number is 9472306908
Pavan AK
 
Jan 18, 2015

Balance Depletion

Hi , This is Pavan ,My Concern is Balance Deplation : - My number is 8762417158 . I have a complaint regarding
balance deduction ..and when I called the
customer care they told that the some service was activated my side and all the rubbish. A customer is calling the customer care for balance
deduction and the agents and supervisor are not
even apologising the same ...really very pathetic
and poor customer service. .and after that I told
the supervisor to transfer the talk to manager or
team leader he told no one available on floor
right now and I can't understand that customer
service is running 24 by 7 and no one is
available. ....I am really frustrated. ...no one is
ready to help the customer. ...agents are telling " Balance was not refunded ". I call to customer care in four time... one of the executive are spoke with very rudly his name shrujan . And one of the supervisor put long hold and disconect my call his name Gopi .. I am very iritating your customer service and and one of the lady executive are put a long hold for unnecesorily...she's name sudha... and one of the floar supervisor Bharath is speak with me in very nice & i appreciative bharath - i very satisfied with your interaction bharath.... Plz give a feedback to those people..... My Alternative Contact number : 8970431829.

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