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Caratlane

India,
Delhi

Consumer complaints and reviews about Caratlane

TanyaM
 
Feb 13, 2019

Refund not reflecting in my bank account yet

I had made purchases via my debit card on Caratlane. I had cancelled those
orders after a few days. They stated that they have sent the refund via their payment gateway PayU.

I then received emails from email id [email protected] stating refund is being processed for all the cancelled orders on Jan 29 and 30 via
PayU reference ids 5319523501,
5319716501, 5321049619, 5321186807, 5321347677.

Caratlane provided transaction references numbers for the same as 7948419875, 7948394981, 7948445367,7948435505, 7948453801.

However it has been more than two weeks of business days and I still have not
received the refund in my bank account.

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