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Consumer complaints and reviews about care---paytm.com

Jul 27, 2017

Money Back

Dear Sir / Madam

I Purchased an Yamaha Ray Scooter through Pay TM with Rs. 4000/- cash back offer. I got vehicle delivery. Still I have not received the Cash Back amount (Order ID #3524292878). Please clarify about that



Jul 27, 2017

Money Back

Dear Sir / Madam

I Purchased an Yamaha Ray Scooter through Pay TM with Rs. 4000/- cash back offer. Still I am not received the Cash Back amount (Order ID #3524292878)

Please clarify about that



Jul 21, 2017

Paytm fraud

Please note my concern.
I have received an phone call on 16/07/2017
on my mobile no.

the person is saying that i am calling from paytm and we need to update your KYC according to our new policy.
they then send me a msg saying:

Save yourself from fraud:
NEVER set a password suggested by anyone.
Reset password link: https://a.p-y.tm/51h7sr6f598ia1h
(Do not forward this to anyone)

They forced me to click on the link
when i clicked they told me to set the paytm password
as paytm123
i did as the told.

after that i have received an otp
they told me to tell the otp so that we can update your kyc.
just in few seconds my whole account money i.e:4458
has been transferred to 8084807997
transaction id .12490467122

Before i could have time to understand anything my paytm amount is vanished with in a second.

thus i call the customer care of paytm
they have given an complaint no. 33803176
And told that the person name is nitin goyal
But nothing has been done till now.

on the same day in my family member we have received many calls like this.
i have suggested all to uninstall the paytm
as if paytm is doing this with customers how can we trust patym
we are never going to use paytm again.

i request you to kindly look into the matter asap.
Also please find the attached FIR.
anjali bhardwaj
Jul 16, 2017

payment is not successful on on hp board but deducted from my account

i have made a payment on HP Board today but its not done there but you gave me successful msg on my email id and gave me reference id 792341. kindly solve my issue
Jul 9, 2017

I am not able to get tide plus Paytm money

I am Kunal I had buy a tide plus of 1kg I am applying the promo code but I am not able to get Paytm money the always come that it is only available on Paytm// tide plus.com when I am going to that site I type my promo code then it seems that please try after sometimes plz help me. This my Paytm mobile no -8920493189 or email me ks0kunal@gmail.com thanks plz redeem my promo code money
saran mahendrakar
Jun 22, 2017

amount was debited from my account

i have transferred amount of 4000 rupees and it was not reached him but amount was debited from my account.
so i want refund and tell me about this
Jun 21, 2017

Amount has been deducted automatically

I have recharged my PAYTM account on Friday with Rs.500.
And on Friday evening i have made a Uber trip of Ts.29. after that i havent used Paytm for any other transactions. but my wallet balance is only Rs. 121.

Kindly clarify me the same.

Take this ticket as on high priority and refund my money back.

Please find the account details below:
Registered email ID: vswaroopa25@gmail.com
Paytm Mobile number - 9102670170
Call & issue my shortout.

ravinder mohan
Jun 11, 2017


i have lost money immediately after receiving e mail on transaction i reverted back that i have not made this transaction but no action taken I lost 97000 and paytm does not take responsibility
not safe to use it
Jun 7, 2017

passbook entry wrong.

sir, in my paytm passbook accounts details of march and april 2017 missing. why this is so. what about my money i deposit in account.
Lokesh bhagwane
Jun 6, 2017

Mony back

I have add 1500 Rs. On date 02.06.2017 from bank to walet but now my balance is oo.oo please back my mony

Sambit Kumar Sahu
May 30, 2017

dalay in refund

I've ordered an lawman slim fit black jeans with order no. 3156690433, but it didn't fits me therefore I requested for its replacement. When replacement got approved with replacement order no. 3206954199. I sent it through DTDC courier on 14/05/2017 worth rupees 220 and shared the courier receipt to paytm on ticket no. 29668550.As informed by the courier it's delivered to the merchant on 17/05/2017 but the merchant is denying that he didn't received it. It's already more than 15 days to send the item but there's neither any replacement nor any refund of money. I've dialled on ############ several times but they are not giving any solution.I'm mentally harassed for it.

May 29, 2017

Return my wallet balance

My wallet m 1000 rs the abhi wallet m paise nahi dikha raha h . Pl sir /maddam return my balance immediatly
Mob no 7988834066
Vinod Trivedi
May 29, 2017

Non delivery of ordered items


Hi Vinod, Your Order #3227327158 with item(s) Amardeep Baby Tricycle Green And White was successfully delivered by Courier Partner: PUSHPAK COURIER .Rate your shopping experience here: http://p-y.tm/1z4KbZ



May 28, 2017

Dear Sir

I request pls refend my Paytm wallet amount 1054 and Chang my registered number 9887323511 because my account hak on 27/05/2017 and debit my amount at this time mere account ye registered show Kar rahah and my amount go to this number miss Sila and 27 may my account se 3500 rs go to wrong account this no refund my account and third party account because jis customer amount says tha wrongly wapis usipe transferred ho gaya h so pls refund my money urgent thanks
May 27, 2017

lost of money

9670059838 is my no.. And i am unable to log in.... I m unable to create my new password...paytm does not sent any link.... Then afer waiting long..... I create my new paytm account with same no. Then their will be no money on my paytm wallet....plss refund me back or tell the genuine reason..
Kanchana kakade
May 26, 2017

Return my wallet balance

I had a balance of 750 and above n now the wallet balance says 0. What is this? I tried calling the number given... It's says no such number.. Are you guys cheating.... Even sent a msg thru Paytm. Com/care...no response... I find so many people have given the same complaint this shows that you Paytm people are nothing but cheaters you better give all the money or all of us together will see you at Court. Better put the balance back into my wallet as I have to do other recharge and that would be the final recharge and then I am just going to uninstall the Payt apps from my phone. my number is 08428182241. Just put the balance back asap
May 25, 2017

My Paytm wallet did not open and showing no balance

I wanted to make payment through Paytm on 25.05.17 but it asked my password. In spite of putting correct passwords, it did not open and asked for a correct password. It said to check the wallet. I click the Paytm Passbook and it shows no balance where as I am having a balance of Rs. 2375.00 in my Paytm passbook.
How to get it rectified? why this harassment? how it serves the purpose of cashless transactions as per instructions of Honourable Prime Minister?
May I request the concerned authority to restore faith on it by the public and help Prime Minister's wishes to fulfill of Cashless transaction.I want quick action.
Chittaranjan Musib
Narayana Harisha
May 24, 2017

Im not getting my OTP .

I am Harisha my mobile Number is 9900266821 im not geeting my OTP so please take immediate action even customer care is also not getting connected .
Devendra Kumar
May 19, 2017

paytm vallet me paise jane thhe lekin rechrge ho gaya

Sir Maine send Karna that Paytm vaalet me lekin recharge ho gaya 5000 rupees please refund my money 5000
May 15, 2017


I am not find my money in my wallet
Premraj Nanda
May 14, 2017

Service Charge higher

I have transferred Rs.4000 from my Paytm wallet to my Bank account and Rs.81.63 is deducted as service charge on May 14 21:14 Bank Txn ID.############.You have not mentioned in public forum how much service charge Paytm shall deduct ? You are charging much amount than private bank. You are making fool to Indian People.All citizen of India shall teach you good lesson soon.I shall put a PIL in APEX COURT OF INDIA against Paytm within a week.
P R Nanda
Konjerla naveena
May 14, 2017

Received an item which is not actually shown in patym

I have ordered a saree but received is not the one which is shown on the screen. There is a lot of difference in design of the product. So how can I return my item . Plz reply me
Mohd Abdul Sufiyan Hafeez
May 11, 2017

My passbook statement

My passbook 1month full statement with complete details.
Narinder Sharma paytem
May 10, 2017

Auto Money Deducted by Saavan

without my permission Saavan application auto deducted money through ur gateway paytm its mean its not secure site u paid money 99 to Saavan at 12.45AM from my Wallet txn ID 10196065382. They send request of payment at night 00.45 for payment reference ID 6973202713
May 6, 2017

Pooja travels

Pooja travels giving worst services to travellers. We booked it because of paytm. Please remove pooja travels booking from paytm. Otherwise no one keep faith on paytm

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