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central mall


Consumer complaints and reviews about central mall

Sep 21, 2019

Unacceptable behavior

I bought a Jean from the store and made the purchase. At the exit the tag beeped as they forget to remove it at the billing counter. The staff is so unprofessional and have no sense that instead of checking the tag, they asked me to go with the ladies and remove clothes. And on top of that, staff is telling me that it's a protocol. When I spoke to Manage Mutthu, he told me that past few days items are missing from the store. I seriously cannot digest the fact that such unprofessional people you have hired who gives me such bullshit reason at that time. Instead of checking the tag , he's checking me. Despite of showing the bill, I was questioned in such ugly manner. I want an answer and apology letter from the people before I take this to other level.
Jui Shah
Apr 11, 2018

Worst Exchange Policy and very bad experience with customer care

Exchange and returns department is simply pathetic in Ahmedabad central. They don't How to talk with the customer.

I Simply bought one Cover story dress worth Rs 4K around on Sunday only.
After that i was not able to go with that dress further as the other family members were not insisting me to go with it due to some personal reasons.

Due to some issues i could only managed to go on Wednesday to exchange that dress.
i have only tried 1 time that dress to show it to my Family.
But with my surprised they denied to exchange that dress saying that i am coming to exchange that dress after occasional wearing of it. just because that dress was stinking from the lower underarm section according to Them.
they were continuously repeating that things to me as if i am some kind of fraud,
Even after Knowing Ahmedabad summer has 45' temperature it may have happen to summer sweat.

I am Central's regular costumer , i have Participated in each schemes ,sale and offers of central.
still they behave like as if i am some kind of fraud.
Not only they didn't Exchanged my stuff but also they Literally insulted me.

HIGHLY DISAPPOINTED with this Customer Representative and Exchange Policy of central.
Losing my All Faith in central
No More central Customer from now.


Ex- central customer

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