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Consumer complaints and reviews about clear trip

pavithra desu
Feb 14, 2019

amount deduction

My self Pavithra and my mail id is [email protected] Mobile number is 7353458121

I did a transaction with Cleartrip for train ticket from bangalore to tirupathi on 31st Jan 2019 and nearly three times I tried they said the transaction failed. But the amount of Rs.455 and rs 455 2times totally 910 rupees debited from my bank account.

Can you please help me to check the money where held up. And I expect whether the Cleartrip or the bank should refund the money to my account. Please help me.

i already talk with bank customer, but they said our said payment succefull u need to check with cleartrip like that... so i need refund.

can you help on this.

Anuragh Singh Bhaduria
Feb 7, 2017

Refund amount


I Am Forwarding mail from Clear Trip regarding my refund amount. I have Booked my air ticket via cleartrip payment transaction i have done through payment wallet. But still yet to receive my refund amount. Please do the needful for the same.

Thank you for writing to us regarding refund request for Trip ID :

We are sorry that you have not received the refund yet.

We have processed your refund for the following booking :

Trip ID : 1701098114
BRN # : 5720913274
Refund Date : 19th January, 2017
Refund Amount : Rs. 886
Merchant txn reference : 56854120

The amount has been credited to your account/card, which was used for
making the booking.

We request you to check the refund details with your PAYTM by calling their
customer care department and providing them BRN (Bank Reference Number) to
trace your refund amount.

Thank you for choosing Cleartrip for your travel needs.
Sep 11, 2012

Cash not paid back


On Aug-11, 2012 I had made a transaction to book a hotel for my parents at Mysore. Transaction took place but rooms were not booked. When i called the Clear Trip team, they mentioned that the transaction was failed, and the money will be returned within 4 days.
I have not received my amount of Rs. 5600/- to my account till date (11-Sep-12). There was no response from them. my trip id: 1208107714.

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