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Complain against santanu nag employe


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divakar sharma
Dec 8, 2013

Redeem my card balance

Dear sir

i am a green card holder of your panta loon ranchi branch .my Card no is B940115831615000. Today i have parches Rs 3504.i have pay rs 504 through Icici Debit card. Rest through Gift voucher .Cashier mr. Mukesh yadav told me your card balance more then 250 rs. But mr Santanu Nag(customer service manager) has redeemed my 250 rs without any intimation and told me firstly show me the SMS otherwise i cannot provide the balance 250.I have broken the Privilege green card in front of mr Santanu Nag. Receipt no-0000163,st:1181:ch274222 ;Tr:60485 Date:08/12/13:Time -14:45:Employee no-23040 is this service in your Panta Loon Ranchi branch.
Divakar sharma

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