Hi Oyo rooms!
It is learnt that, i should not question or ask for the amenities that you are not providing at oyo rooms which are being promised on the websites and application of oyo on mobiles.
Because, I had questioned and asked that amenities are not being provided at chetan international oyo rooms at bangalore for my two days booking, my registered mobile number 9492235673 has been blocked my oyo rooms management.
Moreover, when i tried to contact the oyo room through MESSAGES option in my face book with id [email protected]
that facility has been blocked by oyo rooms management.Even the LIKE and COMMENT options are blocked by the oyorooms management.
I finally noticed is that you people are purposefully cancelling all my bookings done through my mobile oyorooms applications.
I felt it is being personally done to take grudge on me.
Kindly notice that i am booking the rooms by seeing the my favorite brand name OYOROOMS and no by any other person who is working there. I am contacting the OYO ROOMS which has given me option to book rooms and not by seeing any person by name or any persons in a group who are working for OYO ROOMS.
You staff are behaving as though you people are only owners of that OYOROOMS and blocking customers like this? I really don’t digest the thing why you people are behaving so rude?
JUST I WANT TO KNOW THE REaSONS FOR BLOCKING MY NUMBER 9492355673 TO CONTACT YOUR CUSTOMER CARE NUMBER? AND ALSO THE REASON WHY MESSAGES, LIKE AND COMMENT OPTIONS ARE REMOVED BY YOUR STAFF? AND ALSO TO KNOW WHY MY BOOKINGS ARE BEING CANCELLING WITH OUT MY CONSENT?
Bringing to your notice the demerits to your level is the only mistake i did? If not able to listen customer feedback and complaints what for you people are working there? Blocking the customers is the only solution to you people have learnt or what?
I am really totally disappointed about your services and behaviour of customer care staff who speaks very roughly with customers. If not interested customers like us please tell us… we will stop booking your rooms in future… we have plenty of options to book better rooms than your OYOROOMS… and still more corporate chain of hotels are offering rooms at good prices with 24hours check out facility.
Its really very worst behaviour by you people……I must have shame to correspond with you people and want to correspond with you people still?
Just i want to know the reasons for blocking me… that it… so i am writing this mail..
whether you take action or not on the concerned is least least least bothered for me and waste of my valuable time and energy…. In fact any organizations invite complaints or feed back for better improvement and quality of their working style of organisations…… but you coward run away and hide with out listening customer complaints or feed back and block customers…. I think your organisation will not retain for more time if you treat customers so cheap and neglect them…..
Just give me the reason for what, you people have blocked me as above said?
bye take care
Raghavendra Rao P,BE,MIE,MBA,
Er.Raghavendra Rao P , BE,MIE,MBA
To Prakash [email protected] [email protected]
CC [email protected]
‘Roma Haryani’ [email protected]
‘Customer Experience’ [email protected]
BCC Raop [email protected]
Raghavendra Rao Pathange Sudi5673 Gmail Divyanshu Pathange Jul 18
Very good morning,
Sorry to trouble you ..
I checked in at oyo rooms at room no. 107 of chetan international hotel Bangalore at 11.25pm on 17.7.15.
Here amenities are really really very much meagre
No tv is working,
no WiFi connection, no 24hrs hot water, no bucket and mug inside bath room,
no leg mat out side bath room,
no rug/chader provided to cover our body on bed,
dark cupboard in which we cannot keep our luggage…
… informed the same to customers care executive over phone… but he told he transfers called to concerned department… and line cutted after few minutes…
really shame to oyo rooms to provide such a lowclass meager standards……
Please take action immediately…
Thanking you sir
Sent from Yahoo Mail on Android
Date:Fri, 17 Jul, 2015 at 11:41
Subject:RE: Booking Confirmed – OYO Rooms Majestic Gandhinagar : Booking No.: PNLU3645
Show original message
3 AttachmentsView allDownload all
Bookings OYO Rooms
To Raghavendra Rao P , BE,MIE,MBA
CC Prakash [email protected] [email protected] [email protected]
Customer Experience and 2 more… Jul 18
Dear Mr. Rao,
Thank you for writing to us.
This is in reference to your email communication dated 18th July 2015, wherein you complained about our services.
This is to apprise you that we have forwarded the same to the concerned team and they will coordinate with you shortly regarding the same.
We are looking forward to host you.
For further queries, we would request you to write us back on [email protected]
or you can call us at 8010044466/9313931393.
Team OYO | Reservations
OYO Rooms (http://oyorooms.com)
Office: Unit- 325 & 617 Spaze I-Tech Park, Sector 49, Gurgaon – 122001
Branded Budget Hotels with Standardized Stay
Bookings happen @: 080 100 444 66 | 93 13 93 13 93
oyorooms blocked me to avoid messages to its inbox in facebook. Because it’s not bold nd brave to digest it’s mistakes and meager standards that i complain to them in form of messages I write to their inbox in facebook..
This is called as escapism from discharging of their duties.
Moreover they removed like and comment options in Facebook for me coz what I comment their meager standards it will not solve and it will be proven as bekaaar standards at oyo rooms…
Really shameless standards…. By bekaaar oyo rooms…..
I am sure that your chain of group of hotels will not sustain the real competition world and one fine day it’s going to be collapsed.
I will wait for that moment and till then I don’t wanna stay at oyo rooms in future coz it never proves its promised standards…
Main Source Of Complaints: http://www.consumerforums.in/cheating-oyo-rooms