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Customer Id 174656266 - Videocon D2H

West Bengal

Consumer complaints and reviews about Customer Id 174656266 - Videocon D2H

d2h Team
May 15, 2019

Charging Double amount for the same Channel

Dear Ravish,

We would like to inform you that as per telephonic conversation your concern regarding balance mismatch related issue has been resolved and we have also sent an update command from our side. Moreover, your monthly subscription is Rs. 608.10/- per month including 18 % GST. Kindly let us know if you need any further assistance.

Thanks & regards
d2h Team
May 3, 2019

Charging Double amount for the same Channel

Dear Ravish,

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards
Apr 29, 2019

Charging Double amount for the same Channel

Hi Team,

As per my telephonic conversation with Mr Hemant from videocon D2H, he were to add the nick channel in my pack . I received the SMS of amount deduction but the channel was not started.

You said you will receive the SMS regarding deduction of additional amount which was wrongly added in the pack.

As per you , My monthly amount deduction was Rs 561 plus nick channel charge of Rs 7 . Total amount Rs 567.

Waiting for your revert and also the same should be implemented from 20th April.

At present you are charging Rs 780 , unable to understand why double charge for the same channel.

No one from videocon D2H is reverting . Very much upset with the services.

Please guide us which service provider is authentic , so that i can switch my connection.

I am using videocon from 2015 onwards.


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