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Customer services.cards---hdfc bank.com

India,
Andhra Pradesh

Consumer complaints and reviews about Customer services.cards---hdfc bank.com

rakeshgandhi
 
Feb 1, 2017

Change Credit Card Billing Date

Dear sir
First I would like to introduce my self.My name is Rakesh P. Gandhi.A customer of your bank.

Pls change my Billing date we are face the lot of problems in billing time..because of my salary day every month 05th..my
current bill statement 14 and pay date 2nd....we are facing lot of problems to pay the bill on 2nd...I want required the statement date 21th and Bill payment date 05th...it should easy to convey pay the bill...my mobile number is 9428303830 Please call me and change my billing date

Thanks
Rakesh Gandhi
ROHITKUMAR K MANDIRWALA
 
Jan 31, 2017

Mobile banking app is note working

I am ROHIT K MANDIRWALA.FROM.SURAT. MY MOBILE APP IS NOTE WORKING From.last 9Days. I want to do my credit card payment. My payment due date 1/02/17. My credit card no. Last 4.digits.are.2406. so please resole my mob.app is why not open any solution for my credit card make a payment. (What problems my mobile app.)
muruganandanmrpl
 
Jan 27, 2017

Fiinancial charges reversal

Late fee & Finance charges

Dear sir,
Last bill which was generated on 09.12.2016 and full bill amount payment made on 01.01.2017against the due date 29.12.2016 .
Due to holiday the transaction happened on 02.01.2017.
I was received the current bill where Rs. 700/ shows the late fees and Rs.1800.00 for finance charges which was new to me as I was received the card as a condition of no extra charges occur on this card.
I have requested you many times through customer care that I could able to pay the bill on 29th of every month since my salary date is 1st of every month. My request went on vain. Please see your records that I am prompt payer to you. I didn't kept any bill due for payment. In the recent bill my total amount to pay is 28000 . In that 1800 financial charges means it is 6.4 % for a single day. I kindly request you to relook and revive the financial charges.

My request to re send the bill with made the correction or refund the amount, if you are really want to continue this card otherwise I will discontinue this card for breaking of contact between us

Mt Card No- 36088650023891
Mob no-9449554285

Thanks,
Muruganandam T
prashant gethe
 
Jan 25, 2017

Late fee & Finance charges

Dear sir,
Last bill which was generated on 18.12.2016 and full bill amount payment made on 12.01.2017 . I was received the current bill where Rs. 400/ shows the late fees and Rs.29.06 for finance charges which was new to me as I was received the card as a condition of no extra charges occur on this card.
My request to re send the bill with made the correction or refund the amount, if you are really want to continue this card otherwise I will discontinue this card for breaking of contact between us

Mt Card No- ################
Mob no-9975271473

Thanks,
Prashant G
Sudhanshu madaan
 
Jan 24, 2017

Extra charges

My card no. -################
I was not informed about tha bill payemnt so i couldnt pay the bill. So i requst you to deduct late fine charges from my account
ANC54
 
Jan 18, 2017

Refund of my late fees and finicial charges

Dear sir,
Last bill which was generated on 15.10.16 and full bill amount payment made on 01.11.16 . Yesterday(17.1.16) I was received the courrent bill where Rs. 500/ shows the late fees and Rs.241.22 for finance charges which was new to me as I was received the card as a condition of no extra payment done other than actual bill which was consumed by me as you no this card was given the HDFC official at my company (M/S Lafarge cement,jamshedpur) as a corporate kota.
My request to re send the bill with made the correction if you are really want to continu this card otherwise I will discontinue this card for breaking of contact between us.
Thanks,
ANGSHU NAG CHOUDHURY
CARD NO- 3608 865016 9397
V VENKATESWARLU HDFC
 
Jan 16, 2017

Request for credit card limit Enhancement

Plz:Enhancement my credit card limit my credit card Number is:################, Name: VASALA VENKATESWARLU mob. No:9701813096, Email id :[email protected]
V VENKATESWARLU HDFC
 
Jan 16, 2017

Request for credit card limit enhancement

Plz:Enhancement my credit card limit mycredit card Number is:489377240881034, Name:VASALA VENKATESWARLU mob.No:9701813096 Email id:[email protected]
VIRENDRA KUMAR MITTAL
 
Jan 12, 2017

FIANCES CHARGES

FIANCES CHARGES
Respected Sir / Mem

CREDIT CARD NO. 485498XXXXXX3348 STATEMENT DATE 3/1/2017 CREDIT CARD NAME - VIRENDRA KUMAR MITTAL

3/1/2017 FIANCES CHARGES - 1161.60 3/1.2017 FIANCES CHARGES - 206.03 TOTAL AMT IS = 1367.63

My request to you, BEG NEXT CREDIT BILL IS INCLUDED. PAYMENT CREDIT

MY PAYMENT IS 3 DAYS LATE I AM OUT OF SECTION

THANKS FOR U
VIRENDRA KUMAR MITTAL
[email protected]
 
Jan 12, 2017

regarding to finace charges and late fee for credit card

Hi Helpdesk,

I want to highlight the extra expenses levied on my HDFC credit card with number ############ 2119.

Last year there was only Rs. 95 short in my payment. However extra charges were included in the statement.
Then again you people go on adding the charges without informing customer.

Please waive off my extra charges and I am ready to pay the base amount.
Also provide me the proof of your communication sent to me about these pending charges due from many months.

Expecting to hear from you soon.

Thanks and Regards,
Sachin Kumar
9855019051
Skm b
 
Jan 11, 2017

Hdfc bank problame

Any problame hdfc bank call care no-9939807068 sarvice center 9939807068. 9939807068. 9939807068
Sarmila Banerjee
 
Jan 11, 2017

Card not working in all shops

I am holding a Credit Card of HDFC Bank for a long period. Time to time the card has been changed by the bank authority with the help of my consent to increase the credit amount and other facility. Last July'16 I have received the Diners card which is not accessible in all shops. I am facing a lot of problem to use the card. I called to customer care no. They advised me to check the swipe machine whether it is from HDFC bank or CITI Bank. But why should I check the machine and will not able to access with the other bank swipe machine. My previous card was perfect with the same amount of credit limit. I need to access my card in all places. Please change my card at earliest.
Vermakumarajay
 
Jan 7, 2017

Request for Credit card limits

Plz enhancement my credit card limit mycredit card no ################ name ajaykumarverma mob no 9739509470 Email id [email protected]
Chandrashekhar wamanrao chaudhari
 
Jan 7, 2017

How adjusted my 2000 Reward point & why?

Hello sir,
In my credit card no. ################ statement Opening bal of Reward pt. is22202 & earned pt. is 3857 .so total 26059 .I cant understand why 2000 pt. Is adjusted & where.
Please give me reason.
Mohammad Hasim
 
Jan 6, 2017

card not received

I applied for credit card last month on or after 10/12/2016 but I haven't received that card yet, I don't understand that i got message for OTP I got message from blue dart also they didn't deliver my card after that I got message from HDFC bank it says that dear customer, please contact our customer service once i call on customer service I talked to them they ask my application number 16121512641970N1 I have already gave this number to them they said your card application is rejected ok i got it this is fine but i got message again from HDFC bank it says dear customer auto bill pay is registered on your HDFC bank account to pay your credit card min payment due I don't understand this and because of this i had word with customer service executive also they are uneducated people they don't even give me a small resolution then I just gave up forget about HDFC bank credit card after all this thing i got again message from bank it says dear Mohammad Hasim your HDFC bank card return to us please call us on our customer service and the bad thing is this that HDFC bank don't have toll free number whenever I called its cost me money I request to you please resolve my problem if you can provide me your bank its ok if not that is also ok but don't mess up with my mind this is my email id ([email protected]) please send me mail regarding this complained
nkash
 
Jan 6, 2017

Credit card not received

Hello,
My name is ashwini and applyed for credit card on last month my Ref I'd is 16121317486880W2 it's already approved and status showing card return to the bank because I was in hospital last few days. So again how can I get my card already I visit nearest branch also but they are not responding properly please suggest me as soon as possible


Thank you
DASARI RAVINDRA
 
Jan 5, 2017

Request for credit card Limit Enhancement

Plz. enhancement my credit card limit my credit card Number is : ############ 7819, Name :- D Ravindra, Mob no. 9966535760

Mail Id. [email protected]
sundar190
 
Jan 5, 2017

Regarding Credit cart bill date

Dear sir
First I would like to introduce my self.My name is Sundar raj.A customer of your bank.

Pls change my Billing date we are face the lot of problems in billing time..because of my salary day every month 10th..my
current bill statement 16 and pay date 6th....we are facing lot of problems to pay the bill on 6th...I want required the statement date 21th and Bill payment date 11th...it should easy to convey pay the bill...my mobile number is 9629588893
Please call me and change my billing date

Thanks
Sundar raj.A
bantu brass
 
Jan 3, 2017

IN HAS MENT LIMIT

Plz. in hasment my credit card limit my credit card Number is : ################, Name :- Sunil Kumar, Mob no. 9813244999
Mail Id. [email protected]
[email protected]
 
Jan 3, 2017

Late Payment and Finance Charges Reversal

Hi,

Last month( Payment Due Date 4-12-2016) i missed my Credit card payment because of the Issues that i was facing financially due to cash problems.
I did a Minimum Payment That was due after few days of my Payment Date.
This is the first time i have missed my payment because of Mentioned issue and I expect you to refund me the late Payment and Finance Charges applied as i am a Loyal customer who uses the card frequently for almost everything.
You can check my record for the same.
Please refund me the Amount mentioned.

Customer ID-60123992
Thanks
Pawan
sonia sagar
 
Dec 30, 2016

credit card no 4893770400359428 shows not approved

sir,
I had tried to make a payment at petrol pump and other shops also but the card shows not approved.
So kindly update my card because my card limit is outstanding.
Early action in this matter shall be appreciated.
Please intimate me at my ph no 8586848785
card no- ################
sonia mahajan
Aci1465n
 
Dec 22, 2016

credit card

Dear HDFC

I am Gaurav Sharma With account number 50100110195428 and credit card number ################ i have some issues regarding loan which is given to me without any my permission (any apply of ) loan to me through credit care to my saving account number, and the loan amount is 12000 rs.

since $ 12000 is credited to my saving account by you with monthly installment on it
1. I am not apply any loan.

2. Am not using any single 1 $ of loan amount which is given by you in my saving account.

3. you can check telephonic conversation at the time when my account is open and have a call from bank, that am applying loan at that time.

4. at the first time when i received 12000 rs in my saving account i call to HDFC person who open my account they say use the money of rs 12000 because by mistake anybody send in yours account, at that time i released there is any misguidance to me by them. thats by am not using that money and remain in my saving account.

5. Customer cheating and misguidance by your side.

now i request to you please closed my saving account and credit card because am not using it before one year, and please check take serious action on it.

i am not going to pay any amount towards loan because am not apply it and not used a single rupee of it


Thanks & Regards
Gaurav sharma
satyanarayan c mundada
 
Dec 14, 2016

Refund of excess credit amount in credit card

I Dear Sir, My name is Satyanarayan C Mundada holding credit card no. ############ 2810 I am having credit balance in my account. I request you to please refund the same for following reasons. there were refunds from JetAirways of Rs. 8298/00 and Rs. 42291/00 on 15/10/2016 and 17/10/2016 respectively.there was no message alert to me. you can check your record. As such I paid my full outstandigs of Rs.1,07,226/00 on due date.Had it been alerted to me I could have only the difference amount. Because of your mistake I was made to pay excess. now I request you to transfer excess amount to my savings a/c. this payment was made by my son SACHIN SATYANARYAN MUNDRA from his savings a/c of STATE BANK OF INDIA A?C no.30545199057 IFS code SBIN0010786 by cheqe no.308806. you can also refund the money on this account also because the had come from this account. I finally request you to look in to the matter and refund the money at the earliest as I m a senior citizen running short of funds. All this I have to bear because of non communication from your side. Thanks
ASHOK Kumar HDFC
 
Dec 10, 2016

To transfer my reward points on re-issued card.

Sir kindly transfer my reward points to the newly issued card no. ****9851.
Thanks
Ashok Kumar.
[email protected]
 
Dec 7, 2016

Employee misbehavior

Employee misbehaved with me
His name is Neelesh jain
My mobile no. Is 9258317461
My acc no 09461000002520


Vijay verma

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