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DAIKIN AIR CONDITIONING INDIA PVT LTD

India,
Rajasthan

Consumer complaints and reviews about DAIKIN AIR CONDITIONING INDIA PVT LTD

rajneeshgupta
 
May 31, 2013

AC IS NOT COOL

I PARCHES DAIKIN AC FTE 50 MV 16 MODEL M/S VINOD INTERPRISES SITAPUR BUT NOT SERVICE IN LONG TIME I HAVE COMPLAIN 2 MONTH BUT NOT COME ANY ENGINER AC IS NOT PERFECT COOLING
MO. 9450375349
rbansal1975
 
May 29, 2013

Daikin Split AC not working from last ten days

In my entire life I have not come across a company with so very pathetic services & poor quality of their product.
I had purchased 1.5 ton split AC from Surindra Radios Barnala last year.

In the very first month it had come across with some manufacturing defect & after repeated complaints to dealer & their call center, the AC got repaired after 10 days .

We faced the same problem again after two months & we had to go through the same painful procedure to get it corrected.

Now in this year again when we started using the AC, we came across with the same problem.

Then I had to get the call registered at their call center after three days because their call center no. was not reachable. Finally got complaint registered with No. IXC-130515489.

Their mechanic visited us after three days of complaint & did nothing & said that the AC is not working due to voltage problem.

We then got our stabilizer checked & found it was OK. Moreover at the same time other AC's at my home were working fine.

Till now, I am following the same mechanic Mr Harjot Singh from the last three days, but no one cares about the customer.

In the end I want to advise everyone not to purchase this AC at any cost, and even if some one gifts you the Daikin AC don't accept it by simply saying BIG NO, this is the third class company who does not bothers about the customer.

I am going in the consumer court against them.


Rajesh Bansal
House No. B11/705
Street No. 6-a
K.C.ROAD
BARNALA
09876503217
lopamudra
 
May 25, 2013

Poor quality product

Dear All,

I agree with all the complaints posted here. I too got Daikin split AC (FTE 50 MV 16). I wish the production team read this! Your product is unsatisfactory in contrast to the big name! I feel only the advertisement alone is good. The swing flap breaks even with minimum use and within 3 weeks of purchase. God knows what is going to happen in future....

I feel that the dealers are so unprofessional! They beg you to buy the product but make a bitter face when customers complaint! Why this attitude?

Why will someone believe this product?
Prateek Sanyal
 
Mar 17, 2013

Daikin Inverter Split AC [R-410A Wall Mounted Type (Cooling Only & Heat Pump)] is a piece of junk.

Model: FTSK35EVPM [Daikin Inverter Split AC R-410A Wall Mounted Type (Cooling Only & Heat Pump)]
Serial Numbers:
Indoor Unites: E012307, E012436
Outdoor Unites: E016822, E016703
Date of purchase : 27/11/2012

I bought two Daikin Inverter Split ACs [R-410A Wall Mounted Type (Cooling Only & Heat Pump)] one ton each from a Daikin Solution Plaza in Kolkata and it got installed on 27/11/2012 but the guy who installed it could not check these two units after installation because it was already start of the winter season and the room temperature was 15 C which was less than the minimum temperature (18 C) that you can set in a Daikin Split AC and AC will not function if room temperature is less than the minimum temperature settings of the AC. I believed him because I thought that I bought the best product from Daikin which will never fail and I was really happy but thing did not go well at all as I thought of when I first time tested my both the unites on 16/3/203 both of them didn’t work and after 2 hours both of them stopped suddenly and the LED kept on flashing so I went through Daikin Operation Manual and run the self-Diagnostics and received the error code H6 on both the unites which means - Malfunction of position detection sensor. It could be one of the following causes.

Causes:
1. Malfunction of position detection sensor
2. Faulty contact of compressor cable
3. Defect of compressor
4. Defect of condensing unit PCB

I called up Daikin Solution Plaza from where I bought these two ACs and one engineer came and said this is a fault with both the Outdoor units and need to report this to Daikin.

What I would like to say to all the viewers, please don’t buy Daikin because the product what I purchased that was one of the costliest product within the split AC’s range because I paid Rs. 75, 504 (excluding installation charges and the cost of condenser pipes) for two ACs and two defective unites were sold to me. I understand that Daikin replace faulty parts within the warranty periods but when factory defective unites were sold to a customer they need to take the responsibility and need to replace the two defective outdoor units specially when both the Acs are just 2 months 17 days old and never worked after installation.

Regards
Prateek Sanyal
Kolkata
lalith jhabak
 
Jun 6, 2012

warning

don't buy diakin ac if its free also don't take
lalith jhabak
 
Jun 6, 2012

response

one of worst and 3th grade customer care response and installing
lalith jhabak
 
Jun 6, 2012

installation

Dear sir,I have brought a diakin ac on date 21/5/12 bus still non of ur man have come to install theac.i have given complaint to your customer care.complaint number is MAA 120600958.I think u will look after this.
my name:lalith jhabak
mobile:9840069830
sankalp
 
Apr 2, 2012

AC NOT WORKING

AC NO FTE50LV16/EOO8383

M/S SANKALP TECHNOLOGIES

PLOT NO:- PAP J35 BLOCK MIDC BHOSARI

PUNE-411026 NEAR INDRAYANI SWEET MART

NDRAYANI NAGAR BHOSARI

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