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Daikin Split AC

India,
Chhattisgarh

Consumer complaints and reviews about Daikin Split AC

Daikin
 
Jun 20, 2019

poor service/worst quality

Dear Anil,

We sincerely regret the inconvenience you have faced. Please be assured that we are working on your problem and we will get in touch with you at the earliest to resolve it.

Regards,
Daikin Team
Customer Support Mail ID: [email protected]
Or SMS : / Give missed call on 9210188999
Call Us: 18601803900 / 011-40319300
anil bhartia
 
Jun 14, 2019

poor service/worst quality

DAIKIN Split AC bought on 28th September 2017 with 1 year warrantee on Machine and 5 years Warrantee on Compressor
through CPR Distributors Pvt Ltd. (LOTUS) Raipur vide Invoice No. 85R1711558 ISM No. 23525.

Logged a complain on Toll Free Daikin Customer Care on 11th June 2019 for non performance. Ref. No. BHU################
Customer Id No. 11376197
A technician from KS Aircon visited on the same day and reported that Gas has leaked and will have to perform a test to determine the cause (wether it is due to compressor or anything else).
I consented to pay if it were on my account and was assured that shall be resolved next day.
But regret to stae that I have not heard from since then and my repeated attempts through their Toll Free executive as well as seniors (namely Vikas and Tushar ) has also not yielded results. I am also made believe that the technician has reported compressor issue to the co.

It seems that Daikin is trying avoid its promise of 5 years Warrantee on compressor. They are also trying pass the complain to something else, so that they do not have to honor their promise.

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