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West Bengal

Consumer complaints and reviews about DELHI CUSTOMS

priyanshi awasthi
Feb 13, 2019

Parcel not received


This is in reference to my parcel from USA with the tracking ID : UM636853231US thats been stuck in customs since 11th January, 2019. The parcel value was below 50 USD and I fail to understand the need to hold such parcels with items like a lipstick and a palette in it. I have checked the parcels stuck at FPO, Delhi daily and the data doesn't specify my parcel being stuck there. The people from USA from where I bought the products cannot help me either since they say that nothing is in there control once a parcel reached any country's customs. I have called the custom office without any response, mailed my concern to whatever email ids I could get my hands on, nothing is providing me with a solution. Kindly let me know how to get though this problem.

Parcel not received

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