I am writing to submit a complain regarding the negligence and damage done to my tooth during the dental surgery.
On 26th March self consulted Dr. Neha Gupta at her Clinic with X-RAY & OPG regarding my dental treatment where-in she said she will advise in a day or two with final advise.
On 1st April she advised for "Surgical Curettage and exultation of the cyst by raising a flap." (attached prescription) and she asked to pay INR 12000 total.
She also advised that she will be doing the RCT only and surgery will be done by the experienced surgeon who will be coming from outside.
On 8th April the treatment was started and shed started cleaning the canal of all three teeth and in between she advised she will charge INR 15000 i/o INR 12000 as it took more time.
I denied and requested that it was agreed in INR 12000 only but she marked rigidly and forced to pay INR 8000,which i had paid as i did not have any option since she had already cleared the filling of tooth.
Finally I was called for surgery on 19th April and i reached clinic around 1000 hrs.and was asked to pay INR 7000 by her receptionist Mrs. Geeta and self paid INR 5000 and said will pay in next visit.
Dr.Neha Gupta started the treatment,where i quoted her message of dated 1st April that there will be an external surgeon for surgery but she said no issues at all as she will be doing the surgery and she started with help of her driver Mr. MAHIPAL. She also said you please worry for the fruit & do not count tree ("Aap aam khao na pair kuin geen rahe ho, then i said aapne bola tha na k external surgeon aayga).
Since the treatment was already started so I had no option rather to continue somehow after 1.5 hour approx the surgery was done and medicines were advised accordingly and i went to my home.
Now after a week i was called for cutting the stitch and i reached clinic with my friend MANISH KUMAR BAISOYA and the stitch was removed by her accordingly.
Afterwards i asked her to provide bills for the treatment and fill a form which i need to submit to the insurance company for reimbursement,which she mentioned she will be provide in next week.
After a week again i called her on the board line regarding the pain in teeth and swelling in Gum,she said we have done the best effort which i can and could not do anything further.
Also i asked for the bills and insurance form which she mentioned that she will provide only when i sign the consent form then i mentioned that this was not advised earlier then why should i sign now then she said she can not do anything.
Finally i requested her that see madam i lost my health,time and money as well,if you was not confident why have you done the treatment,she said do whatever you can i'm not going to entertain further in this regard.
Request your urgent intervention in this regard to provide justice as i lost my everything HEALTH,WEALTH & TIME as well and the unbearable PAIN which i faced during surgery.
I shall be highly obliged to you ,awaiting your earliest revert in this regard.
Please find attached all related documents regarding the subject issue.
Thanking You with Warm Regards