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Consumer complaints and reviews about dhbvn

Aug 15, 2019

Misbehaving of customer care executive

From today morning onwards light is not coming to our area when i call to DHBVN toll free no they told light will come shortly, then i told them to register a complaint but they deny to register. Again after one hour i called them then they told light will come after 5 pm, then i told them to register complaint but she told no need to register complaint and start misbehaving. I told her that i want to talk to your seniors but she told i will not connect to my boss and disconnect the call. The executive name was pooja. This is the way how they are behaving with their coustmers. Atleast they should give right information and should behave well.

Subdivison- pali
Rajkumar yadav
Nangla enclave part 2 NIT faridabad
[email protected]
Jul 21, 2019

Electricity power cut

In Surat nagar phase 1 , Electricity supply is only for 12 - 15 hours, after every 1/2 an hour power cut for 1/2 an hour . This is not a these day problem this is regular problam. In the rainy season if a drop of rain come they cut the supply till weather not clear.
DHBVN is very worst service. It's need to be privatised.
vikrant agarwal19
Jul 13, 2019

Electricity fluctuation

Sir I am a resident of Kalyan enclave, Palwal , Haryana.
There is continous fluctuation of electricity since 8 hours at this area . The appliances are getting damaged , people are not able to sleep during the whole night . And moreover no one is there to attend the call in complaint office , who knows if they are present there or not , their mobile phones are switched off .Even when i visited the office , no one was present there . Its a request to take strict actions against the responsible ones . I hope my complaint will be taken seriously and actions will be taken otherwise i will become tempted to complain further higher authorities .

Vikrant Agarwal
Kalyan enclave behind Ch. Subhash Kothi
121102 -Palwal
Pragati Yadav Advocate
Jun 30, 2019

No power supply

In Shanti Nagar area there is a serious power supply issue and is reported may times but no action is taken... there was no supply in the area for 3hours yesterday night time 1:30am.. finally local residents temporarily fixed it(these people are not experts and anything bad can happen, they will face consiquen because of your neglect behaviour and no one but DHBVN will be responsible)and again for morning 7am we are facing the same problem. We are unable to sleep at night and at day.. this is just not acceptable.
Kindly look into the matter seriously.
Lalita Pandey
Jun 15, 2019

No power supply

We are facing light problem here many days.last 2-3 hrs no power in our area .pls provide the supply
Jun 11, 2019

Power failure on daily basis

We are facing Frequent power supply failures at night in sector 17 A . Numbers are provided on Google but some are not reachable and for others we just hear repeated message of waiting in que
The problem has become worse as we all have office everyday and we can't sleep at night because of power issue
Check it on priority
Jun 4, 2019

Voltage flactuation and power cuts at night in patel nagar gurgaon


Everyday there is voltage flactuation at night in patel nagar gurgaon and having mulriple power cuts. Today it becomes worst as around 11pm the power went off and still it is not repaired yet. The response from the customer care is like it will be ok with in a hour or so but the issue is still not sorted. As a citizen we are always paid the electricity bills on time and expect the basic curtesy from dhbvn that the issues will be taken care of but it seems there is no plan for the same.

Pls. look into this on priority
Mohit Kumar
May 31, 2019

DHBVN Power Outage and Blasts

Lately H block Palam Vihar is experiencing over night electricity cuts.
There have been multiple blasts leading to long hours of power outage.

There was a fire started due to this in January as well.

The number of blasts have increased over the last 5 months and regular power outages without notifications are occuring more often,

Please look into this.
Mohit Kumar
May 31, 2019

Palam Vihar H Block

Lately H block Palam Vihar is experiencing over night electricity cuts.
There have been multiple blasts leading to long hours of power outage.

There was a fire started due to this in January as well.

The number of blasts have increased over the last 5 months and regular power outages without notifications are occuring more often,

Please look into this.
May 30, 2019

power supply is not proper in our Area Sanjay colony Near mullha hotel

power supply not proper from 29/05/2019 midnight when i call lineman he is not pickup my call when i call customer complaint center they saying sir probelm reaolve shortly but till date 31/05/2019 time 1:45AM In probelam is same Plz do Something DHBVNL and our Cm Sir Sh Manohar lal khater ji its Humble Requst
May 29, 2019

Voltage fluctuations

I have just shifted from Delhi to Gurgaon for my job and after 9 hours of work I come home to zero AC and a lot of heat/!
Reason: Such drops in voltage that even stabilisers fail to pick up enough to get the compressors working,.

AC is still a far fetched dream! Even the fans don't run properly at maximum speed!

I have been here for 4 days and I have not spent a single night of good sleep!

I need DHBVN to tune up the transformers a notch when it's clear that the load is too much! Power cuts in the daytime are still manageable since more than half of the city is out working. But we cannot keep hampering our night's sleep with office in the morning!
jagvinder kumar
May 17, 2019

name mes mach

name mestack my name is jagvinder kumar but bill name is joginder my acount no
kumar gaur
May 17, 2019

demage meaters relatied

sir ji maine gaon sadhrana me demage meaters ki bahut baar complained ki yahan tak ki MD (dhbvn) tak mail ki yahan se forward hoker SDO farrukhnagar (dhbvn)tak aati is se aage koi karyahi nahi hoti hai

sir ji gaon sadhrana me kaafi bijli meaters bund pare hai jiss se ki dhbvn ka hi loss ho raha hai sir ji ek terf jo log sahi se bijli bill bher rahe hai in logo ko kya milega or jo log bund meaters ke karan averege bill bher rahe hai is liye bahut baar complained ki gaye lelkin koi karyahi nahi hui hai aap se request hai ki iss ki jaanch ker is per uchit karyahi kerne ki kirpa kren

sir ji jo meaters bund pare hai is ki jaankari kya aap ke meaterreaders nahi de rahe hai ki gaon sadhrana me kitne meater bund pare hai
[email protected]
Apr 23, 2019

Installation of transformer

Dear sir

We are living in yaad colony from the last 3 years and still there is no transformer in our street.
We complained many times but there is no response from the office of DHBVN of our area. Plz sir take any action about the concern.we are living in a very deplorable condition.
Dec 19, 2018

Electricity Supply

We had raised a comparing to toll free at 1 pm today . There is a problem in our meter. Till that time no response from the concern person is recieved. I called toll free too many times but still problem is not resolved. My compliant NUM is DH126035249181219.
How can they behave like this also i called JE for this concern but a lady picked up the call and said that JE is sleeping not feeling well. But this thing is like a joke .
Dec 1, 2018

Excess billing/wrong billing

Subject:- Wrong Billing without reading since 2 billing cycle account no. 7333740000 K.No. 2212057472 bill no. ############ dated 15.11.2018 for Amount Rs.17168/-

Dear Sir/Madam
I am writing this email regarding my concern over the wrong billing provided to me for last two billing cycles. My account no. is 7333740000 registered under the name of Vinod Shankar Dubey address E-64, Dayal Bagh Colony Near Eros Garden Surajkund Road Faridabad Haryana 121009.

The reading showing in the bill is much different from what the actual reading is. We have paid 22,765/- on 08/10/2018 vide bill no. ############ and again we are served with the bill amounted 17,168/- due on 03/12/2018 vide bill no. ############ which is a very big amount for anyone. Also, because of this we are charged at the different slab rate Rs.7.10 per unit. Previously you raise the bill without reading from meter 2944 unit showing new reading 22134 as on 13.09.2018 and we paid Rs. 22765/- as on 8.10.2018 @7.10 per unit whereas we see the meter reading as on 16.11.2018 total reading was 21239 and you further raise the bill for Rs. 17168/- vide bill no. bill no. ############ dated 15.11.2018 on provisional basis for 2219 unit @7.10

We log the complaint on line for wrong billing vide complain registered with ID no. 4445250019, and online we get the assurance that your representative will contact us. But after 2 days we checked the online status where you marked to contact physically at SDO office. I am surprised to see the development in today’s digitally environment where you are forcing to visit Local office for the correction of bill, I think you should stop all online work…. Call to all at your local office and get the effected economy of India, because I am private employee, getting very small salary, I will take leave for 2 days for the correction of bill and my company will deduct my 2 days salary and my life will be effected, Already my wife is kidney patient and on dialysis but you will be enjoying keeping me in queue.

Hence I will plan to leave the Haryana, and try to go some other state like delhi. You may keep collection through wrong billing.

I will raise this concern with Prime minister of India, Chief Minister Haryana and other related department so that correction may be taken or these issue by the DHBVN.

Any way I will not make payment of this wrong bill….

We urge you to please consider this and ask for the correction in the bill by taking actual reading and also reverse the excess charges which you had already recovered on higher tariff rate.

Thanks & Regards

Vinod Shankar Dubey
M : 9650090372 | E : [email protected]
Oct 18, 2018

street light

Sep 29, 2018

Forgot password and security Question

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Sep 28, 2018

Forgot password and security Question

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Sep 4, 2018

No supply

I'm a resident of 11/183 bassa para old Faridabad . There is no supply in my house . Complaint are being there only call is made to verify Ni action is taken . No line man are there. Several complaint are made but no action. The line man are not attending the phone. Very poor coordination among all the members . Only 2-3 line man are there in the whole city .
Sep 4, 2018

No supply

No supply of our only house in our area . No line man are there . Complaint is only being registered not satisfied and message is sent that your problem is resolved. Very poor service . Phone is being made by the people that your problem will be clarified soon .
Aug 29, 2018

Regarding unjustified billing

Sir, concerned meter reader of my A/C No.-4907315858, is not taking meter reading, and assumed bills are being sent to us. This practice has been found from last one year. Every bill , we are paying & Every successively bill are coming with increase amount. This is negligence of his part of duty, for which we are being punished by paying unjustified bill and making visits to your office for its correction. Premises is lying locked and consumption remain very very low. Meter has been installed at nearby pole, from where, reading can be recorded very easily.
You are requested, to take the necessary action, so that same practice should not be repeated in future, and further, our excess paid amount, please be adjusted agaist current bill.
Jul 27, 2018

Electricity problem

We reside in surya Nagar phase 1, sec 91, faridabad, haryana. I thinks this is worst area to live in. No basic needs are been fulfilled. Everywhere garbage, no cleanliness, no proper water supply and major issue is electricity. We are equally shocked that its a part of ncr and on the border of New Delhi.
We are facing electricity issue from last so long. Its been 4 months no regular power is supplied in our area. Now also its been more than 14 hrs no electricity in our area.
We have tried complaining at DHBVN so many time but all in vain. No one have an answer for our problems. Line man is saying he has started the power but still electricity. After complaining so many times no action has been taken so far.
We never wanted to leave our country but now its convincing us to settle outside India.
We are hopeless. "hamare ache din kab aayenge" political parties are busy on thinking how to win elections. But why they are ministers cause janta has choosen for countries development.. But no one is able to understand. Everyone is corrupt. I don't know if I need to keep hopes for a resolution for this complain cause we are so pissed off.
Jul 27, 2018

No electricity since midnight

We live in Surya Nagar phase 1 at sector 91 faridabad. Its the most pathetical situation here when it comes to power supply. It's very normal power cut for almost 20 hrs and more than that. Another major issue is electricity fluctuation. At times light is dimm you can't even start a fan..today also it's been more than 12 hrs no electricity in our area. We tried so many times complaining at DHBVN but no action has been taken so far. Everyone is corrupt here, you give them money and you will have electricity, water, better roads etc.. But worst is this sector in haryana also part of n r at the border of Delhi only.
We are pissed off no one is helping us to get rid from these problems though it is all basic needs.
We are left with no hopes in our area "hamare ache din kab aayenge" i think ministers are meant to help and develop their country but here they all think about how to win 2019 elections. Shame of this kind of government be it any party.
We are hopeless.
Jul 19, 2018

improper billing

The meter readings are not taken regularly and correctly . The units consumption and bill amount is much varies for the same use of electricity.Moreover we can not read out the units consumed in the meter to authenticate units billed for.The unit consumption can be verified from the bills for the last one year. Last bill is received for 771 units which resulted charging of higher rate per unit.


[email protected] ,mob -7838576433

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