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Consumer complaints and reviews about DTDC

Jan 21, 2019

My package shows delivered in an unknown address

Parcel delivered in an unknown address without my sign and information.

My mother had sent me a lot of valuable things from Jamshedpur to my address in Hyderabad through Dtdc courier service.My address in Hyderabad is Ayappa Society, Madhapur.

The package was sent around 28th Dec and it was delivered to an unknown address in Gachilbowli on January 2nd 2019 which is far from Madhapur.

Nobody called me before delivering neither did i sign and i am worried how was it scaned as delivered without my initials.

My consignment number is K16190464.

Nobody in dtdc picks up the calls and there is a lot of problems i am facing because of the package not delivered to me.

Kindly please look into the matter and help me resolve this.

Feb 21, 2017

Poor service

I hv order some live plant from a nursery in shimla on 16 feb.After tracking i came to know dat my courier has reached renukoot and is out of delivery on 20....I waited for whole day...but my courier didnt delivered....In evening, i personally went to enquiry but the dtct courier boy didnt helped me.Next day after inquiring...i came to know dat,my courier had already reached its destination on 20 feb only.....but due to poor service of the courier boy singruali...i didnt received my belongings on time.....Next day also i hv to yell on courier boy...to get my courier......
Imteyazul Haque
Oct 22, 2016

My parcel un delivered to me no K86557021

Dear Cnbc Awaaz,

My complaint is regarding dtdc. I had sent a parcel containing goods worth 9600/- like shoes, clothes, bangles n other things for my daughter and my wife from Ghatshila to Singrauli on 29th Jun 2016 but after my persual the parcel reached after a month. But there the receiver refused to take. According to common rules it must be returned back to me but still it has not reached me. I have given enough complains via email which I didn't get any replies, calls and personal visit to dtdc office. The branch manager dtdc Jamshedpur once said md that they have sent it to Ghatshila but when I went there it was not there as the Ghatshila office never received it. They showed me all details then when I called the branch manager he apologised and told me that he will remove again but it took him two weeks that too after I persuade him to say that my parcel was not traceable although the tracking shows it is there in jamshedpur and he said that it might have been stolen and they can't to do anything.

Now my earnest appeal to you is that please look into this matter and help me in either getting my parcel back or my claim amount of 9600/-.

Consignment number: K86557021


Imteyazul Haque
Email :[email protected]

My parcel un delivered to me no K86557021 My parcel un delivered to me no K86557021

Sukh Swaroop
Jul 21, 2014

Failure in delivery

I had sent a consignment (k72043082) on 06.07.2014 to kosamba from jamshedpur, which is still not delivered on the location till today.

After trying so hard i am bound to write you for this failure in delivery.
Infact their local representative also not able to help me in this matter as he is also unaware about the consignment's current location, their website is also not helping in this regard.

I am very much disturbed from DTDC delivery service as no one has responded about my consignment, is it lost or damaged.

It is the worst delivery service i have came across, they should either by heavely peanalised or their servi├že should be banned. I need a proper detail answer from them at first about this incident.

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