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West Bengal

Consumer complaints and reviews about DTDC

Avtar Singh Sidhu
Feb 11, 2019


With Ref POD#Z85610934 said consignment has dispatched from Delhi to my Shop address on 1st Feb 2019. In DTDC tracking site mentioned undelivered reason Not Delivered(ADDRESS OK BUT NO SUCH PERSON-(CIR)). I want to inform you that given address is 40 years and I have recived several documents in this address. Also surprised how they said no such person found. Even they didn't wish to call me in both given cell nos. However later I rush to dispatched local centre(franchise) they said delivery is on leave and your parcel returend to main HUB. Then I move to there and they asked me to contact local centre as they are not returned back undlivered parcel. Later they asked me packet will delivered at my address today 11-02-19.

My complaints is in 2 point.
1. How they said address ok but no such person found.
2. Delivery charges taken full but parcel not delivered in 10 days as their policy said in 3 days.

I request solution on this.
Jun 2, 2018

Tampered item received.

First of all i wanted my item before 30th May. Secondly after the item reached my area it was delivered to the wrong person. Now after i received the item it was already tampered. DTDC is the worst courier service. You better shut down your courier services. I will never recommend anyone to use your services. I think your delivery boy is drunk. I even told him the name of the person who will receive the courier and explained him the area where and how to come, but all my efforts turned vain. Do not hire such people who do not have any information about their own area. DTDC sucks.
B.S Agency
Apr 18, 2018

Percell not Received yet

Hi Team,

Tract No- D42165135

From last 4days i was trying to know about my courier details and i didn't found any details.
Customer care they just forwarding my case nothing else.
My percell leave from Siliguri hub at 16th April, to the way of my destination. It's just 90 kilometres. I don't think that for just 90 kilometres you people are taking long time.
Last 4 days you are showing same status.the screenshot is below-
Now i am just fed up form yours poor services.

Can you please let me know when was my courier get delivered.

Poor service now onward I am not gonna make any courier through dtdc.

Reached me-
Kartick das

Percell not Received yet

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