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Ekart

India,
Karnataka

Consumer complaints and reviews about Ekart

Nazibul
 
Feb 12, 2020

Salary not settled in bank account from 2 months

I have work in ekart for 15 to 18 days. Then i think i cant do this i wanna drop this job, Then i asked to manager Manjunath of iptl hub of ekart. He said yes u will get it after 40 days. Now its more than 2 months he saying that i dont know asked to the vendor ? Actually he is the manager and incharge of hub, He had given training now he dont about the issue. My employee id: 1267289, I worked as delivery boy in ekart. Please resolve the matter and setlled my money to my account.

Salary not settled in bank account from 2 months

sambitNath0686
 
Jan 23, 2020

The delivery person don't know how to behave with customers.

HELLO TEAM,

I HAVE ORDERED MI NOTE 7 PRO MOBILE FROM FILPKART WITH AN EXCHANGE OFFER. THE DELIVERY PARTNER FROM FILPKART IS EKART . TODAY (23RD JAN 2020) THE DELIVERY PERSON "AMARESH" WITH EMPLOYEE ID "1109486" CAME TO MY DOOR FOR THE DELIVERY . AS I OPTED EXCHANGE OF OLD PHONE , I HAVE HANDOVER MY OLD PHONE TO HIM FOR VERIFICATION. THEN HE TOLD ME TO REMOVE THE SCREEN GUARD FROM THE OLD MOBILE FOR THE PROPER VERIFICATION OF OLD MOBILE. THE OLD MOBILE HAS A VERY TINY CRACK BESIDES THE POWER BUTTON ,AS I USED THIS PHONE NEARLY 4 YEARS ON A ROW. AFTER EXAMINING FROM ALL ANGLES OF THE PHONE, HE CONVEYED THAT CAN'T PICK THE OLD PHONE AS IT HAVE A CRACK ON THE BODY. MY QUERY IS BEFORE REMOVING THE SCREEN GUARD, HE COULD EXAMINE THE BODY AND LET ME KNOW , SO THAT I WONT REMOVE SCREEN GUARD FROM THE PHONE FOR MY FUTURE USE. WHEN I TOLD HIM THE SAME HE IS ARGUING WITH ME IN HIS NATIVE LANGUAGE VERY RUDELY . NOW HOW I USE THIS OLD PHONE WITHOUT SCREEN GUARD AND IS EKART IS RESPONSIBLE FOR MY LOSS?
I REALLY APPRECIATE IF EKART WILL REFUND / ARRANGE A NEW SCREEN GUARD TO MY OLD PHONE . THIS QUERY REALLY NEEDS TO BE ADDRESSED BY EKART TEAM. I NEED SEVERE ACTION / BAN TAKEN ON THIS EMPLOYEE (AMARESH MENTIONED ABOVE) OF EKART WHO EVEN DOES NOT HOW TO TALK WITH CUSTOMER. HE EVEN DID NOT HANDOVER THE NEW PHONE TO ME AS THE ORDER FROM ME IS A PREPAID ONE.REALLY WONDER HOW EKART IS WORKING WITH THESE BOGUS DELIVERY PERSONS.
I AM ATTACHING HIS PHOTO AND EMPLOYEE CARD FOR REFERENCE. THIS IS AN ESCALATION FROM ME .THANKS !


Nagangoud
 
Dec 23, 2019

Received substandard product

Received substandard product from ekart.
Angshuman Dev
 
Jun 1, 2019

WORST DELIVERY

EKART LOGISTICS IS WORST ,WITHOUT DELIVERING THE PRODUCT THEY ARE CANCELLING THE ORDER ,REGRDS TO THIS WHEN CALLED FLIPKART THEY ALSO NOT RESPONDING WELL....EKART CHEATERS
saishivarocks
 
Aug 30, 2017

Pickup of the Return Shipment

Executive from E-Kart did not accept the return shipment simply. Reason for the return is because the product color was not the same color which i ordered (Black, instead I got Brown). But the while returning, the executive did not accept the shipment because it is brown in color. Executive are not checking the reasons for the return and simply rejecting the shipment. This is completely intolerable. And because I have to wait for another two days to re-initiate the return request. Please educate the executives to understand the reason for the return of product before rejecting.
sunny13260
 
Aug 8, 2017

DELIVERY

My sister had ordered a gift for me through Flipkart (t-shirt) and it was to be delivered by E-Kart. The delivery guy from E-KART called me yesterday asking for my address which I answered and did not call back. Today I get a sms saying product has been delivered to me and I signed for it too. In fact, I have not received the package and when I called the E-KART delivery guy, he replies that "it happened because of some mistake" which I do not believe. So, this is a clear case of cheating and even E-KART does not have a proper working customer care phone number or a complaint number to reach out to them. This is horrible and this is a prime reason why Flipkart is on the decline and Amazon taking over. Poor quality, not caring about customers, its disappointing and makes me angry that this is again an Indian company. This never happened in case of Amazon. HORRIBLE FROM E-KART and I hope no one ever uses their services again.
Karthik Gr
 
Jan 28, 2017

Not delivered item

Dear sir, i ordered a product in you app. Order id - OD208211307200162000, and its Ekart logistics is FMPO176480753. It is not reach me still after 8 days from booking. Please share details about it.

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