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electricity board gurgaon


Consumer complaints and reviews about electricity board gurgaon

Aug 28, 2014

power cuts and rude customer service

there was no electricity in Phase 3 for 6 hours last night, when i called the customer care number 1800180615, i spoke to customer care executive (requesting when the electricity would come back. he did not have any information about the power cut and could not contact the people who have information. he offered to register a complaint. I asked him about the advantage of registering a complaint. He informed me that with the complaint number i can follow up in one hour and if the problem has not been resolved i can follow up after another hour as i have no option except waiting. Is this the way to provide services?. Just because you are a government organization, you have the right to abuse customers? You cut power for the entire night on a weekday when people need to go to work the next day and don't even have any information to share with the consumer?. Please tell me what is the procedure to retrieve any information from your customer care regarding power outages?
Aug 26, 2014

Electricity Problem With loa Voltage & No Power

I am staying from last 1 and half year every thing is fine except Electricity. Every time power goes there is no timings at all when ever electricity board wants they will cut the power or they will provide low voltage. we are unable to live here. when we call toll free no every time it will not work it will not at all connect. Now body is the bother.

Really its a worst Electricity dept at lease they dont have a proper customer care department also. Delhi is being an Capital also they are not at all maintaining the services which they are giving to customers. with power cuts to residences we are suffering so much here in DLF Phase 3. so many times i have seen that what ever time they want they will cut off and their is no time limit to cut off. now a days low voltage. what is going on.
Aug 24, 2014


Just cant understand why electricity is cut at the same time everyday.... Called haryana electricity board and lodged a complaint at 5 pm in the morning and got to know that power was cut due to some fault in other area and for safety issues.... 6 hours to fix up a issue. Since then i have been trying to call the toll free number but nothing is happening... It is gettting difficult to live here day by day. Hope somebody take steps to make life better and less miserable.... I would recommend if u shifting to gurgaon please dont... Living in delhi is always a better think.
Aug 2, 2014

power breakdowns

I just moved to dlf phase 3 U block but now I think it was not a wise decision. I m not able to sleep due to power breakdowns and low voltage problem.
Now its the limit and I will not recommend any person to come any stay in this area as it will be hell
Jul 19, 2014

S Block - living here is impossible


I have recently moved to DLF Phase 3 S Block and am already regretting my decision. I won't advise anybody to move here and make their lives miserable.

It is amazing that in the last 3 weeks electricity is gone more times than it is present. Can't keep anything in the fridge, can't charge phones and laptops and lead a normal life. Sleeping in the nights is unbearable in this weather. Even now electricity has been gone since last 9 hours.

There are so many complaints on this forum about this area yet no action is being taken. Is anyone even addressing the problem or are the residents of this area not important enough to be considered? What is going on?

Jul 18, 2014

poor services

Dear Sir/Mam,
Its really hard to understand the reason of such lengthy power cuts in sector 17 and shukrali.The power cuts since last 1 week have increased big time, last evening (17th July 2014) power cut is on since 4:30 pm..its been over 18 hours now..its getting really difficult to stay in this area...more and more buildings are getting constructed and electricity is becoming a major problem now...whenever it rains..its sure that electricity will be gone...but guys entire night in such humid temperature..What are our politicians doing to control and manage this properly...i tried to contact DHBVN so many time but there is no one to answer the call,we are feeling like helpless these situations are going just bad to worse day by day.
Jul 18, 2014

No electricity since last 18 hours now

The power cuts since last 1 week have increased big time, last evening (17th July 2014) power cut is on since 4:30 pm..its been over 18 hours now..its getting really difficult to stay in this area...more and more buildings are getting constructed and electricity is becoming a major problem now...whenever it rains..its sure that electricity will be gone...but guys entire night in such humid temperature..What are our politicians doing to control and manage this properly...Can somebody tell us...

Ashish Gupta
Jul 12, 2014

power cats in a particular area of gurgaon

Now a days, long power cuts, around 6 hrs daily are happening in sec7ext gurgaon.
Rest of the gurgaon, not having problem like this.
Why power cuts only this area, this is to much, very difficult to leave without power for such a long time.
Jul 11, 2014

Power cut off

Hey Guys,

There is new scam in power cut by electricity board. They do power cut in sec 7 extn. only and it happens everyday in intense summer. This power supply is transmitted to nearby areas like jyoti park. As the elections are near, this is another dirty politics trick. This shows shit really happens
Jul 9, 2014

Voltage fluctuation in DLF 2

I started to live here from June and from then I am facing voltage fluctuation issues especially at night. All the A.Cs. have separate stabilizer attached, then also MCB trips when voltage goes down.Once voltage went so low that many appliances got damaged. Does anybody have any knowledge about this or what can be done to avoid this. Any help or lead is appreciated. TIA.
[email protected]
Jul 2, 2014

Meter Hike

This is Arnab Ghosh, I am facing electricity problem for last few days. There is absolutely no electricity supply, and moreover i am facing issues with the electricity meter as its reading at a high speed with normal usage only. Kindly look into the matter as soon as possible.

Arnab Ghosh
Phn No- +91 9718145597
Jun 24, 2014

Electricity Theft

Hi,I am from Rajeev Nagar,Gurgaon (Near Shiv Mandir Chowk) This is my first complaint to you and also my last one.From here on-wards,I will be speaking to someone from higher authority.Its been terrible for the past few weeks,Electricity stays for only 4-6 hours out of 24 hours because of electricity theft And i have had enough today when i saw your people (electric engineer) who was giving permission to one of the local people to hook the wire on the main line in exchange of some cash and the work they do and the way the repair the lines,i swear to god,if i find one i would burn the building around them. Haramkhori ki hadd ho gayi hai..When i called the local complaint no they said that they are working on the area,i went out and checked everywhere but i couldn't find one single person working on anything.I would request you to take action ASAP or sooner i will be writing mails to everyone,Not just any higher authority but news channels,politicians and everyone i can think of..

Thank you
Jun 18, 2014


Power cut in Sector 17 C,Gurgaon.
For the last 15 days it's been a terrible, no electricity for the entire night. it's so sad that no body bothers to take any action.
We come from work and find no rest at home, power cuts for an hour or two is bearable but for the entire night..... Why there is no solution, this time it's worse than last year. When we try calling to make a compliant nobody bothers to answer calls.

Please take an action
Jun 17, 2014

No electricity since last 4 hours in Sector 31

Hi there,
There is no electricity in Sector 31 from last 4 hours. It's 1 a.m now. I am failing to understand the reason for cut at this hour. The customer complaint number seem to be there on site just for showcasing as no one answers it.
I hope you will understand that we have to attend office in morning and we expect power supply atleast at night for sound sleep. I don't think it's too much to ask for.
It would be great if you can look into the problem and help resolving it..Thanks.
Jun 17, 2014

Power Cut

There is a severe power cut in sector 21 pocket E regularly. This has been on going for last 15 days. Kindly take appropriate action on this.
Jun 16, 2014

power cut

No power since last few hours in U block phase3. Its almost 4 am now. Are incompetent people of the electricity department hearing?
Jun 16, 2014

power cut

We, the residents of dlf phase 4 are not getting power supply from last 4 -5 hours.kindly look into the matter.
Jun 13, 2014

Very high Voltage fluctuation


I am from SECTOR - 40 GURGAON, HOUSE no. 281-A , First Floor . From last two days voltage is fluctuating very high in our area . All our home appliances are off bec of that. Requesting u to look into this .
My contact no. is 9811055768
Jun 6, 2014

No Electricty Supply

There is no electricity supply in Sector-23 from midnight till now. The department people are not even bothered to pick up the phone. I wonder why they are paid.
Jun 6, 2014

power out

there has been power outage whole nite near water tank sec 23,gurgaon
Jun 5, 2014

voltage flactuation

house no 380 sec 10a facing big problem of power and voltage flatuation at night these days.Also house current meter reading is not working need to replace the same.
Jun 5, 2014

No power/voltage in Sector-4, Gurgaon

Few residents of Sector-4 Urban Estate Gurgaon are facing big problem of no power and voltage at night these days. Electricity is not available between 10 PM to 6 AM on daily basis now.
Jun 4, 2014

Power Meter reading not working

Please help me recently we have taken rental house and house current meter reading is not working need to replace the same.
Jun 3, 2014

power cut

Sir, we the residents of sector 40, H.No. 450, 451, 452 500 t0 504 few residents requests that for the last four days there is no light from our elec poll. some time one phase comes but after one or two hours it has gone. we have small children old aged persons, but no body from the electrictty department taking care of us requesting on phones or personally went to sector 31 gurgaon complaint office. There is no body to hear us. we have water problem. Inverter is also not working, for the last 4 noghts we have not sleep. pl send our request to the concerned official for further necessary action.

Pardeep Kumar
May 31, 2014

Power cut sector 31

Its really hard to understand the reason of such lengthy power cuts in sector 31.
Since past few days there is too much of power cut and for long durations. Also whenever i contact the electricity department i always get the same answer that electricity will come in few minutes(which changes to few hours in reality) and the line needs maintenance. Cant the electricity line get repaired ones and for all rather getting repaired after a gap of every 2-3 hours? What sort of engineers have you employed?? Or are you guys just playing with our money?? Electricity is no cheaper here... Then why such power cuts?? Why is that the line needs maintenance in such a small span?? If anyone from the authority reads this, its a request to save the reputation of your electricity board, don't just ruin its good reputation which has been built by great directors of your board. Request your urgent attention on the same.

Thanks and Regards
Shobhit Agarwal

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