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EMI

India,
Andhra Pradesh

Consumer complaints and reviews about EMI

Indiabulls Personal Loan Dhani
 
Apr 11, 2019

Charges after loan foreclosure

Dear Chaitanya,

Apologies for the inconvenience caused to you. We have escalated your concern to our team and will get in touch with you soon.
haritha_27
 
Apr 4, 2019

ECS charges

I have foreclosed the EMI paying RS. 4034 for the approved amount of Rs 4,507 taken on 17-Oct-2018, loan tenure is 6 months. My foreclosure date is 14-Feb-2019. But, Every month RS. 295/- is deducted from my bank account on the behalf of Indiabulls Dhani. When I checked last month with Dhani executives, they told that we are not responsible for that check with your bank. But, I was charged with RS. 295/- for this month also. Please check on this issue and refund my deducted amount.

If I am unable to resolve the issue from your end, I will go ahead with consumer court.

We did not get any response from Dhani even after multiple posts and contacting customer executives. The only option that we are left with is to proceed legally.

Response from Dhani:-

Service_Dhani [email protected] via g0debt6imnmn.7f-prvaua2.ap5.bnc.salesforce.com
Sun, Mar 3, 6:35 PM

to me

Dear Kumbha Chaitanya Bharat,

Lead Id : PL13270176

This is in response to your mail related to loan application.

Kindly be informed, the ECS return charges of Rs 295 are not deducted from our end.

Hence, we request you to co - ordinate with your bank for further updates.

For any clarification or changes you may contact customer care 1860 419 3333.
bharath_cb
 
Apr 4, 2019

Charges after loan foreclosure

I have foreclosed the EMI paying RS. 4034 for the approved amount of Rs 4,507 taken on 17-Oct-2018, loan tenure is 6 months. My foreclosure date is 14-Feb-2019. But, Every month RS. 295/- is deducted from my bank account on the behalf of Indiabulls Dhani. When I checked last month with Dhani executives, they told that we are not responsible for that check with your bank. But, I was charged with RS. 295/- for this month also. Please check on this issue and refund my deducted amount.

If I am unable to resolve the issue from your end, I will go ahead with consumer court.

Response from Dhani:-

Service_Dhani [email protected] via g0debt6imnmn.7f-prvaua2.ap5.bnc.salesforce.com
Sun, Mar 3, 6:35 PM

to me

Dear Kumbha Chaitanya Bharat,

Lead Id : PL13270176

This is in response to your mail related to loan application.

Kindly be informed, the ECS return charges of Rs 295 are not deducted from our end.

Hence, we request you to co - ordinate with your bank for further updates.

For any clarification or changes you may contact customer care 1860 419 3333.
bharath_cb
 
Apr 4, 2019

ECS charges

I have foreclosed the EMI paying RS. 4034 for the approved amount of Rs 4,507 taken on 17-Oct-2018, loan tenure is 6 months. My foreclosure date is 14-Feb-2019. But, Every month RS. 295/- is deducted from my bank account on the behalf of Indiabulls Dhani. When I checked last month with Dhani executives, they told that we are not responsible for that check with your bank. But, I was charged with RS. 295/- for this month also. Please check on this issue and refund my deducted amount.

If I am unable to resolve the issue from your end, I will go ahead with consumer court.

Response from Dhani:-

Service_Dhani [email protected] via g0debt6imnmn.7f-prvaua2.ap5.bnc.salesforce.com
Sun, Mar 3, 6:35 PM

to me

Dear Kumbha Chaitanya Bharat,

Lead Id : PL13270176

This is in response to your mail related to loan application.

Kindly be informed, the ECS return charges of Rs 295 are not deducted from our end.

Hence, we request you to co - ordinate with your bank for further updates.

For any clarification or changes you may contact customer care 1860 419 3333.

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