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eurekaforbes

India,
Karnataka

Consumer complaints and reviews about eurekaforbes

Eureka Forbes India
 
Dec 7, 2018

In response to your complaint

Dear Vinai,

I have received a feedback from my team that your concern has been resolved. You may get back to me in case of any doubts.

Regards,
Priya
Eureka Forbes India
 
Dec 5, 2018

In response to your complaint

Dear Vinai,

I've shared your concern along with your details with my team in Bengaluru. Be assured, they’ll connect with you as soon as possible for further assistance.

Regards,
Priya
Vinai Sarveswaran
 
Nov 30, 2018

Fraud sales

This request is towards cancellation of my Eurovigil I view HD 400IR Bullet -2MP cube camera purchase done.

I have made payment of INR 8,990 via order form -cum- Receipt number 11343. As I am not happy with the price point I am here by requesting for refund of payment made.

PL. Note the product is not delivered or installed. Cancellation raised before installation.

Regards
Vinai S.
8050050900
User502389
 
Jul 14, 2011

Fault in Bravo vaacum cleaner

Hello,

I bought this Euroclean Bravo 4-5 months before. The sales person who came to service the Eurekaforbes vacuum cleaner which my mom owned from more than last 10 years, convinced her to buy this Bravo vacuum cleaner. Once the money was paid, the sales person started acting wierd. Mom had a complain the day 2 itself that the machine is getting heated up in 3-5 minutes and is diffucult for one to hold it in hand. Also the connection (extensions) being very fragile. This when addressed to the sales person, he was least bothered and replied very rudely saying "that is how it is and nothing can be done".

After which i raised a complaint online and also on CSR no. However the issue was not addressed for atleast long 2-3 months. After which i again raised a complaint. Then a technician was sent to my place. However the technicial abruptly said that no one is being taught/educated/trained about the Bravo vacuum cleaner and left asking us to check with the customer service again.

Ideally the customer service should be aware of my product and sending the technician accordingly. I have again raised a service request which i am now sure that it will not be addressed properly.

The euroclean bravo is such a pathetic machine I have ever seen. Its handy for name sake. One can not hold this product for more than 5 minutes as it gets heated up very quickly. Also it will start producing some smell after 10 minutes. The attachments are so fragile that one has to hold it tight where the attachments are. Also the suction power is really really sad that one will feel like throwing this crap machine and using a broom stick instead (which is much better comparitively)

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