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Andhra Pradesh

Consumer complaints and reviews about Fastag

Jan 17, 2020

Excess Charges

Outer Ring Road

Excess charges has been charged to my fastag, toll charges for round trip is Rs 30, but its been charge Rs 20 and Rs50, which is ridiculous, not once it happened twice. what is the mechanism to complain.

Fastag suppose to be non-stop, every time we being stopped and checked and sent, sometimes equipment doesn't work, toll guy has to come out, do manual scanning and go inside to open the gate, which is causing inconvience. Please let me know whom to contact.

Attaching the statement.

Dec 28, 2019

Charged twice

Toll money deducted from fastag as well paid by cash.
On ORR,Hyderbad while going to airport at toll gate "the account is blacklisted" appeared.When asked about it they told your account have low than minimum balance in your account.So, I paid the money using cash after some time I got another message telling money have been deducted from your fastag account.And twice I have been charged.

Charged twice

Dec 23, 2019

Recharge not deposited

Hi, we request you to write to us at [email protected] for further assistance in the referred matter. Regards, Team Axis Bank.
Murarisetty prasad
Dec 22, 2019

Recharge not deposited

I purchased fastag from axis bank. I paid for recharge by net banking. The amount not deposited in my wallet.
Murarisetty prasad
Mail I'd [email protected]
Dec 15, 2019

Non Receipt

I have ordered for Fastag through portal of HDFC Bank portal. Submitted all required documents with there fees for issueing a Fastag for my car on 30th Nov'19 vide Application No HFR781019 as bank acknowledged this nimber through SMS on my RMN.
I paid Rs 500=00 with ref No ETOLL1291683
On 5th Dec'19 I got SMS that my Fastag has been issued succesfully vide ID ############ but till date I have not received my Fastag chip.
Customer care number of HDFC Fastag never get connected to take up my complain.
Kindly look to it.

Sanjay Kumar Singh
[email protected]
Dec 12, 2019

Fastag not received after more than one week from HDFC

HDFC has not yet delivered me my fastag for application No. HFR887384. It appears like they had put up the service to collect 500/- per person from the public. I request your assistance on this.
Dec 11, 2019

Fastag not delivered

Paytm has not yet delivered me my Fastag. It appears like they had put up the service just to gather 500/- per person from the public. It appears like fraud or scam as I can also see more complaints on the internet along with mine.

Fastag not delivered

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