Log inRegister
Submit Complaint

fedex courier

India,
Maharashtra

Consumer complaints and reviews about fedex courier

[email protected]
 
Sep 15, 2017

CUSTOMS DELAY _INEFFIECIENCY

hello ,

i never seen such a poor response from any of other forwarder regarding my package AWB no:############

package was hold by since 7 days in customs, i never seen any of packages lying for so many days, this package has affected our 50k of
business, who is responsible for this ?? i'm planning to delete our account with fedex and debit the price

regards
manoj
9591322246
Meena02
 
Sep 14, 2017

Need Assistance Immediately

I have shipped an electronic item to India(Coimbatore) from USA, Its been two days past from the promised date of delivery by FedEx. And the package on the tracking site is still showing Clearance in progress. I trusted the package would be delivered on time as it was a gift. But the delay is getting prolonged.

Can you take action on this immediately?
MITTAL2214
 
Sep 6, 2017

CLEARANCE DELAY

I have my package coming from honkong it's at the mumbai customs since 31st August, '17 THE FEDEX PEOPLE JUST HAVE ONE SNETENCE PLEASE WAIT YOUR SHIPMENT SHALL BE CLEARED SOON,And when I didn't get it on my scedhuled delivery date they said they have a backlog and have many packages to clear sorry we can't commit anything.

Manpower is not the customers problem, it is yours, because of this issue why a customer should suffer when he pays so much money on a shipment to get it on time with a prior planning .
FedEx_India
 
Sep 5, 2017

RE : FedEx international courier

Dear Customer,

We apologize for any inconvenience caused, please share us your AWB number. We will get in touch with you.

Regards,
FedEx Express
FedEx_India
 
Sep 5, 2017

RE : Delay in clearing of parcel

Dear Customer,

Sincerely regret the inconvenience caused, please share us your contact number and AWB number. We will get in touch with you.

Regards,
FedEx Express
Propag
 
Sep 1, 2017

Delay in clearing of parcel

Our parccel has reached in India on 13th July tracking no ############ . From begining there was delay in clearing process despite of submitting all documents on time .Now custom has put penalty which is really high amount. I have registered complaint about one week back. No response from Fedex. They ahve applied for waiver off application. So far nobody is concern about complaint..In this two months I have made many calls & emails..Ours are medical products & there are many patients suffering due to delay..
It is the most irresponsible company.
Bharath26
 
Sep 1, 2017

FedEx international courier

Dear FedEx team,
It's worst service courier
FedEx - ############
It's more than a month to clear this shipment but still didn't delivery
Pls clear n delivery the shipment immediately
Regards,
Bharath
0091-9840182354
MahindraFinance
 
Aug 29, 2017

RE : No movement on package for about a week

Dear Customer,

We'd like to address this issue in detail. Please share your contact number and AWB number. We'll be at it.

Regards,
FedEx Express
MahindraFinance
 
Aug 29, 2017

RE : FedEx International Priority Service pathetic

Dear Customer,

We apologize for any inconvenience caused, please share us your contact number and AWB number. We will get in touch with you.

Regards,
FedEx Express
Chv275
 
Aug 28, 2017

No movement on package for about a week

Hopeless customer service. Noone answers the phone at international services. Email queries get the standard automated reply with no reason offered for the delay.

My package has been held up in Delhi customs for one week and there has been no movement on it. All the documentation required was submitted was asked.


Tracking number ############

Delivery was expected around 8/24/2017
sajinstanlys
 
Aug 24, 2017

FedEx International Priority Service pathetic

I have imported artificial flowers..details as below..
The clearance process of just three carton boxes started on 23rd August and today it's 25th August it's still showing as clearance in progress..Had imported before and cleared through DHL and other local agents and they all cleared in just one day. It was my fate and mistake this time to go for a special service FedEx claim which is so called "FedEx International Priority".The goods which am suppose to use for an event on 25th August evening has not yet reached its destination Cochin and still under customs clearance in Bangalore.Such a great service..I called the customer care asking that I can clear it myself using smart clearing agent and all they can tell us just to wait.. What these customer care executive knows about customs clearing?They are just bunch of people sit behind system and read what it's mentioned in the system. There's no concerned person with whom I can talk about the reason of the delay and if there's any reason caused for the delay then a solution..Today it's 25th August 2017 6:30 am and if am not receiving the goods by 6:30pm then all are worthless and waste of money and time. Thanks a lot to FedEx


Tracking number ############
Service FedEx International Priority
Master tracking number ############
Dimensions 23x23x22 in.
Total pieces 3
Total shipment weight 220.46 lbs / 100 kgs
Terms Shipper
Packaging Your Packaging
Special handling section Deliver Weekday
Standard transit 23/08/2017 by 20:00
sajinstanlys
 
Aug 24, 2017

FedEx International Priority Service pathetic

I have imported artificial flowers..details as below.
The clearance process of just three carton boxes started on 23rd August and today it's 25th August it's still showing as clearance in progress..Had imported before and cleared through DHL and other local agents and they all cleared in just one day. It was my fate and mistake this time to go for a special service FedEx claim which is so called "FedEx International Priority".The goods which am suppose to use for an event on 25th August evening has not yet reached its destination Cochin and still under customs clearance in Bangalore.Such a great service..I called the customer care asking that I can clear it myself using smart clearing agent and all they can tell us just to wait.. What these customer care executive knows about customs clearing?They are just bunch of people sit behind system and read what it's mentioned in the system. There's no concerned person with whom I can talk about the reason of the delay and if there's any reason caused for the delay then a solution..Today it's 25th August 2017 6:30 am and if am not receiving the goods by 6:30pm then all are worthless and waste of money and time. Thanks a lot to FedEx


Tracking number ############
Service FedEx International Priority
Master tracking number ############
Dimensions 23x23x22 in.
Total pieces 3
Total shipment weight 220.46 lbs / 100 kgs
Terms Shipper
Packaging Your Packaging
Special handling section Deliver Weekday
Standard transit 23/08/2017 by 20:00
FedEx_India
 
Aug 24, 2017

RE: not delivered yet

Dear Customer,

We'd like to investigate this issue in detail. Please help us with your contact number and AWB number. We'll be at it.

Regards,
FedEx Express
swayta
 
Aug 23, 2017

not delivered yet

Hello
my name is swayta..i hsve sent my shipment on 19 th august..still it is pending. horrible people..some cheap person has changed the pin code..from 46 to 76 and they kept it on hold..from yesterday m calling customer care..they are telling me they ll try...this is a service they are providing yo customers..yesterday i raised a request for urgent delivery .they said no delivery man is available , today also they are telling me they ll try..they simply took money and not working..ist expedience from important..my tracking no is-############ if it doesn't delivered by today than no use of it..look into this someone
FedEx_India
 
Aug 17, 2017

RE:Kyc uploaded

Dear Customer,

Please share the FedEx AWB number and contact number in order for us to investigate this case.

Regards,
FedEx Express.
Souradip Roy
 
Aug 16, 2017

Kyc uploaded

I uploaded my kyc documents today..please do check..i called the customer service and they told me i hv to clear my package within 7 days or it will be suspended...i paid extra money just to ship it by fedex...my awb no is ############..... please look into this matter fast..
FedEx_India
 
Aug 14, 2017

RE:FedEx not delivered package no updates online

Dear Customer,

Please share the FedEx AWB number and contact number in order for us to investigate this case.

Regards,
FedEx Express.
Kanka
 
Aug 12, 2017

FedEx not delivered package no updates online

My package was picked up by FedEx people from Hyderabad on 21st July. And after a regular followup got to know it's with customs for clearance. It's FedEx international priority.so I expect customs clearance service from FedEx as of my knowledge for international shipments customs clearance is probided by FedEx. Till 29th July the status is in transit as per the tracking information. Now if I contact customer support I was told to contact vendar and they have nothing to do.Its already almost 22 days now and would like to know will there be any deadline for this? How to proceed further?? The package is shippped from Hyderabad to NJ .it's a personal package sent by my father. We are unable to understand how to proceed further. Also I have heard after certain amount of time we need to pay for storage charges . Any idea after how many days the storage charges apply?

Your help is highly appreciated
FedEx_India
 
Aug 10, 2017

RE:Kyc updates

Dear Customer,

We regret the inconvenience. Please share the FedEx AWB number and contact number in order for us to investigate this case.

Regards,
FedEx Express.
FedEx_India
 
Aug 10, 2017

RE:Clearance delay

Dear Customer,

Could you please share your AWB number in order to assist you.

Regards,
FedEx Express.
sampathudupa
 
Aug 9, 2017

Kyc updates

I am Sampath tracking number ############ for past one week i am calling fedex customer care submitting kyc document from [email protected] to [email protected],but still there is no update at least where kyc has received...Wow this is the level of proficiency by fedex is unbelievable...DHL as an online portal to upload files and once files uploaded in minutes you recieve the sms more over they call to follow updates... Come on it takes more than a week just to say fedex received my document ....still am following up pointless what is happening to my pacakge with fedex ...contact @ [email protected]
KANTADEVI
 
Aug 8, 2017

Clearance delay

Fedex holding my shipment for more then a month and do nothing no reply emails, phones no one answers. Everyday cost my 10000INR fine to custom I already paid 215000INR to Fedex and it is mounting to 3lakh now.

https://www.fedex.com/apps/fedextrack/?action=track&tracknumbers=############&locale=en_IN&cntry_code=in
FedEx_India
 
Jul 31, 2017

RE:Delivery of Shipment

Dear Customer,

Could you please share your AWB number in order to assist you.

Regards,
Fedex Express.
csairam6
 
Jul 27, 2017

Delivery of Shipment

Dear FedEx Team,

Below tracking Shipment is showing as no record found.

FedEx # : ############

We need the Shipment on very urgent basis for production.

Please sort out the Issue and arrange for delivery at the earliest.
FedEx_India
 
Jul 27, 2017

REURGENT CONTACT NEEDED, no customer service after trying repeatedly

Dear Customer,

We understand your concern. Could you please share your AWB number in order to assist your concern at the earliest.

Regards,
FedEx Express.

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code

    Submit

    Recently Updated Complaints

    ARMY ORDNANCE CORPS - Online 64 KB ECHS card verification not received by record...
    Dear Sir, I have applied for ECHS online 64 KB Smart...
    IGNOU - Regarding non receipt/ display of result of MEG-5...
    I have appeared in the MEG examinations paper MEG-4,...
    RTO OFFICE NOIDA - WRONG FARE CHARGED BY PVT BUS
    Sir,I boarded from GIP to Advant. The bus conductor was...
    IndiaBulls - List of docs not provided.
    Dear Mr.Mourya, We understand that our team got in...
    IGNOU - Synopsis Approval Status
    Dear Team, I posted the synopsis of MS-100 dated on...
    DLF maintenance & services pvt.ltd. - Street Light
    DLF Maintenance Arjun Marg DLF - 1 Sub: Lack of...
    UPSC NDA - NDA Part-2nd not complet
    sir , I have successfuly completed my upsc NDA part-1...
    kapu corporation loans - kapu loan
    HI SIR, I have applied for kapu corporation loan...
    State Bank of India - Unauthorised disbursement
    We have noticed that INR 40000/ disbursed from account...
    Halcyon kart - Jeans combo 102
    I ordered jeans combo 103 of size 34 . But the delivered...
         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username