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FSSAI

India,
Kerala

Consumer complaints and reviews about FSSAI

Nileshk9147
 
Dec 22, 2017

General shop

The eggs not like real eggs . I think they are selling duplicate eggs. Please do disciplinary action against the merchant from whom he bought the eggs.
oberoiinderjit
 
Oct 28, 2017

unkempt premises

the Dominoes outlet at Tezpur is located in a building which was under construction at one time, but then all construction activity came to a standstill. The basement is reeking of filth and is a breeding ground of flies, rodents, and other insects, besides emitting a foul smell most of the times.
The access road leading to the basement is blocked by a bamboo, but is totally unsafe for those drivers who visit the building complex for the first time.
Dominoes Pizza has opened an outlet just above the entrance to this basement.
Needless to mention, patrons are greeted with foul smell while entering Dominoes, and flies, insects, and cockroaches can be seen in the restaurant many a times.
The management of Dominoes does not have dedicated staff for housekeeping and has passed on this additional responsibility to the staff manning the counters.
The toilet inside the restaurant is also unusable most occasions.
It is wondered how a license can be issued to a restaurant in such a filthy location, and how a brand like Dominoes Pizza can operate with such disregard to food safety
Rajabhoj
 
Oct 22, 2017

Food poisoning

SH. V. UMASHANKAR, I.A.S. COMMISSIONER OF MUNICIPAL CORPORATION OF GURUGRAM, HARYANA
Commissioner of FOOD SAFETY, FSSAI

Sir,

SUBJECT: BIKANERVALA, AT SECTOR 54, GURUGRAM, ARE INDULGING IN SUB STANDARD FOOD ITEMS, WHICH ARE STALE, FOMENTED, AND POISONOUS FOR HUMAN CONSUMPTION. WHY SIR, THE FOOD INSPECTORS, OF MCG, DON'T GIVE NOTICE AND PENALISE, BIKANERVALA, JUST BECAUSE THEY ARE RICH AND WELL CONNECTED, SO LET THE CITIZENS FALL SICK AND HAVE STALE FOOD? 1. I AM COMPELLED TO MAKE A WRITTEN COMPLAINT TO YOU, AFTER SEVERAL, REPEATED BAD ORDERS AND BAD BEHAVIOUR OF PACKING BOYS, BAD AND INCOMPLETE ORDERS, BAD QUALITY OF FOOD ITEMS BIKANERVALA, SECTOR 54, GURUGRAM.
1. I had brought it to the notice of the outlet manager, PRADEEP SANGWAN about horrible quality of several food items? The persistent bad quality orders, have caused acute health and mental problems to many citizens.
2. Yesterday, vide order Invoice No. 06/17181014 / 2055 dated 14-10-17 at 21.06.19, we had ordered ONION RAWA MASALA DOSA & MOONG DAL HALWA. As mentioned already above, that the RAWA DOSA, was badly made, badly packed and the sambar was hot water with big fried red chillies, put on GATTA/BOARD, WITHOUT GREEN BASE NAPKIN, packed badly in an open pizza box? Shocking to look at! The moong dal halwa, was two spoons only, with half of dibbi floating with ghee? The weight was of ghee only! All this has caused food poisoning!
3. Prior to this, two days ago, I had ordered two Rajkachori, but the packaging had fomented curd? I had made a complaint to the outlet on phone! 4. Prior to this, I had ordered VEG MOMOS, which were packed badly, without red chilli sauce, and momos were smelling bad! Complaint was made to the outlet!
5. Prior to this I had asked for Kaju biscuits, and got Kaju barfi? Complaint was made and the order was changed, after much arguments by one Kishore, and manager! It's disgusting!
6. Prior to this, an order of Veg. Seekh kebab, roomali roti, paneer tikka, in which roomali roti never came!
7. BEFORE THAT, THE BRAND OF BIKANERVALA, QUALITY CONTROL, UNIFORMITY OF PRODUCTS COOKING, GETS TARNISHED, I THOUGHT TO BRING IT TO YOUR NOTICE SO AS TO TAKE ACTION AGAINST THOSE WHO INDULGED IN REPEATEDLY HARASSING THE CUSTOMER AND CAUSING HARASSMENT AND HEALTH HAZARDS. 8. AFTER LAST ORDER, WE GOT FOOD POISONING, VOMITING, RUNNING STOMACH INFECTION!
9.I am sure that you would look into this complaint seriously, take action against THE RICH AND POWERFUL BIKANERWALA. VARIOUS COMPLAINTS HAVE BEEN MADE AGAINST THE POOR QUALITY CONTROL OF THE FOOD PRODUCTS BY VARIOUS PEOPLE, but no action is taken against these politically well connected fast food restaurant? Because of which many people get food poisoning and loss of health.
10. These are expensive, but popular food joints. The deteriorating quality control of food is not checked by the concerned officials of FOOD CONTROL DEPARTMENT. HOPE YOU WOULD INTERVENE AND INVESTIGATE THE COMPLICITY OF THE CONCERNED DELINQUENT OFFICIALS AS TO HOW SUCH NEGLIGENCE, ON INNOCENT CITIZENS IS BEING ALLOWED? CITIZENS ARE SUFFERING AND CHEATED BY BIKANERVALA? THE HEALTH OF CITIZENS IS OF IMORTANCE.
THANKING YOU.
N.SINGH
Firstcouple
 
Oct 9, 2017

Worm in Pizza seasoning

I bought a pizza seasoning called Herb's Junction in the month of August 2017. The product details are as follows:
MRP - Rs 90
Weight - 60 gm
Batch no 06.F.17
Packed on Jun 2017
Best before 12 months from the date of packaging.
FSSAI Lic - 20814003000893

It has small worms in the bottle. The whole pack is spoiled in spite of having FSSAI certification!!! Plz do the needful to check the quality!
Shivaraj ballur
 
Sep 20, 2017

Lunch homes without license, and adultetation of food ,charging higher rate with out bill

Sir, as i am staying in neharu nagar belgaum karnataka ,i am eating food outside ,in this area there are lot of lunch home without license ,they charge high rate without proper bill ,the quality of food is not good ,most of the lunch home are situated in there homes, in residential building ,they even dont taken any safety measures also.
yourabhijeetsir
 
Jul 2, 2017

Unauthorized water container is sold

Sir,
A water purifier plant is recently installed in my locality which is a residential area. The owner sells packaged water without having the license. It puts the health of the consumers in risk and also causes heavy lowering of water table in the society. Apart from these, they dont have any waste water management system. I request you to take proper action.

Plant location : Behind Rama Shyama Marriage Hall, Civil Lines, Fatehpur, U. P. - 212601
B SHOBA RAO
 
May 28, 2017

food product not tasty

Dear Sir
I bought a packet of Kancheepuram Idly- Dosa Mix from Nilgiris for 55.00. It is licensed by fssai and the product no is 12415008000889. It is manufactured by SLN Agru Foods Private Limited. When I googled their customer care [email protected], such a company does not show up.

I did the idlis as per their instructions. It is not tasty nor fluffy and not worthy the money. I think you need to check the product before giving its licence.
Not a tasty product , needs improvement .

Please ask the manufacturer to look into the quality before selling them in bulk.
Regards
Shoba
Sharnam
 
May 20, 2017

Adulteration in rajdhani suji(semolina)

Sir/madam
I am a resident of north delhi.I bought a 500 gms pack of rajdhani select sooji with package date 28/3/2017 to be used before 27/6/2017.But today on 20/5/2017 when i used it to make upma it had minute particles(kirk ,in layman language),small stones that could not be chewed .I suspect​ that there is adulteration of whitened sand in it to befool the consumer and increase the profits.This is serious offence and these kind of companies are toying with the health of consumer.The name of the company is VICTORIA FOODS PVT.LTD,B-32,LAWRENCE ROAD,INDL AREA,DELHI-110035.I request you to please conduct an enquiry and take strngent and swift action in this matter as per the laid procedure to check such malpractices that can be dangerous for the health of the consumers
Thankyou
Sharnam
ankita_ganvir
 
Apr 3, 2017

Not issuing Food license

Reference no 201703101404199. Certificate issued as per online status but Nagpur Office is not providing the physical certificate. According to them, file is misplaced.

Kindly help, License is urgent.
mohd nasim
 
Mar 15, 2017

NOT RAGISTERED BUT SWEETS SALLING

Sir
Pappu S.o Late Sri Shyam Lal is saller of sweet .but not has food licence. He makes dirty and westage sweet . It is wrong
To closed invalid shop and sweet sale without licence
Pappu s/o late shyamlal By Cast Prajapati r/o behjoi road hayat nagar Nr Umed Rai Inter college
bhattkran
 
Feb 24, 2017

OBNOXIOUS ODOR IN SUNFLOWER OIL

we had recently bought guinea refined sunflower oil.
after few uses, oil started to stink and gave obnoxious odor.
odor is unbearable and persistent which has an aftertaste after consuming cooked food in that oil.
we fear that it might affect the health of consumers owing to its bad smell and taste
we expect a positive response from the authority
product details:
guinea sunflower oil, Raj mills, Mumbai
thank you.
Nagarajads
 
Jan 31, 2017

Adulteration of ground nut oil

OMM brand ground nut oil is being adulterated with cotton seed oil
Narasim a r
 
Jan 6, 2017

COCKROACH ON FOOD IN 4 STAR HOTEL

Sir,
My name is A.R.NARASIM this is a complaint regarding the food safety I had my dinner in a 4 star hotel while having my food there was a cockroach which was walking alive on my food which I was eating and I was shocked and called the manager and asked him he told that he was sorry for what happened neither than that I can not do any thing if u want I ll replace the food that's what I can do so I got fed up and I started recording in my mobile everything which happened there and he himself accepted it and we had a conversation for more than 10 min I have recorded everything and have very a strong proof for what happened in that restaurant. I thought of giving the video to the public media and upload it on the Internet but I need an advice from your concern department so I am waiting.
My concern is I am a customer who is paying money for more than 3.5 times from the MRP price in that 4 star hotel why because it is a 4 star hotel they will maintain a good quality food but it was not happened and I am worried that if you people don't take action immediately and cancel there food licence even human lose can also happen due to there food quality lot of children, families and foreigners are having the food in same manner there are not aware of this situation of the hotel so kindly take necessary action immediately details of the hotel given below

HOTEL RADHA REGENT
No 171, Jawahar Lal Nehru Salai, Inner Ring Road, Arumbakkam, Chennai, Tamil Nadu 600 106

Thanks & Regards
A.R.NARASIM
+91 90428 63633
Db41099
 
Jan 4, 2017

Mastkalndar selling expired dal

Hi I ordered one meal from Mast kalandar bellandur and they gave expired dal. Dal was as good as poison. Please take strick action against them.

My email id is [email protected]
sunilsharmace
 
Dec 31, 2016

Mall Owner Selling Expired Food Products

Dear Complaint Board Team,

I visit Sarvanand Mall frequently for purchase of house hold things, recently I found that they are selling Expired UPMA,of brand name "MTR" , by tampering manufacturing date, with an offer of "buy one and get one free'. Actual date of Manufacturing is : Jan 16, Expiry (Actual) 9 Months from Manufacturing, they modified it on label as Making Date: 21 Dec 2016, Please do the needful so that health of citizen can not be compromised.
Following is the Address of Mall-
Name: Sarvanand Mall
Address: New Road, Shashtri Nagar, Ratlam M.P. 457001.
Rich rich
 
Dec 29, 2016

Non labelling,expired juices

Non labelling oils,expired juices selling pls take action on this shop Nalam Organics address:28,nortmada street nungambakkam chennai-600034
k k jain
 
Sep 28, 2016

payment status not updated after month

Dear Sir,

This is to inform you that we ave deposited 10K payment on 31 august at viahwas nagar state bank refrence 20160824151915200 fees type 124.

Till date payment not updated in shystem please do the needful asap.
Company name GLOCUL FOODS

Regds
k k jain
surabhisuperstockist
 
Mar 28, 2016

Application reference number not generated

FSSAI online renewal completed and submitted, payment also transferred from bank.
But application reference number not received/generated. FSSAI not accepting anything
with out appllication reference number. KIndly help me to get the reference number.
details of neft given below.
17-03-2016 TO TRANSFER-INB--054623158345695CH39453965
TRANSFER TO 4599161162091 / 99922 2010.96
STATE BANK OF INDIA-KALAMASSERY BRANCH-KERALA

[email protected]

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