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GE Money

United States

Consumer complaints and reviews about GE Money

User45714
 
Jun 6, 2010

Questionable charges

I used Ge to pay for Lasik surgery. I received a no interest deal for a year and since the fee was almost $3,000 I was happy for that. I have been paying faithfully for 2 years now and about 5 months ago I started getting suspicious and noticing that my balance owed was not really budging so I starting inquiring with the company about it. Customer service is HORRIBLE with Ge and I got nowhere. They said I had to make a written request to to have them mail me my entire account breakdown so I did. They sent me only for 2010...not what I asked for. So I filed a complaint with the BBB. Finally last week I got it in the mail. Checked it against my bank statements and the payments were all right there. What they did though was charge me back finance charges for the entire year I was supposed to not get charged for. Total was an extra $543.81 added back onto my bill. This and the extravegent finance fees have been making it impossible to pay off. My banker even said the percentage was more than he has ever seen. Ge will get NO MORE from me. My bank is giving me a great deal so I can pay off the rest and not give Ge any more of my hard earned money. I regret not researching them before using them. Just because they are a big company does not mean they can trample on honest people!

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