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GODREJ AC

India,
Andhra Pradesh

Consumer complaints and reviews about GODREJ AC

sbhatt
 
Jun 14, 2019

Services of AC service center not up to the mark

I have purchased a window AC during the m/o March-18. It was not cooling properly. Upon register a complaint with Godrej service center their attendant came and asked the compressor of AC is not working and he register a complaint him self. On 11 the June one more technician came and took the AC at Godrej Service Centre. Till today after several call to Sachin, Nakul at Godrej service center, the compressor of AC not yet repaired/changed.
The casual approach of Godrej staff members with their client dose not appreciated.

Suresh Bhatt
9810247333
Devarshi Mohan
 
Apr 6, 2019

Non performing of a.c repairing

I Akhikendra Mohan have taken AMC of Godrej split ac model GSC 12 FG 6BNG . AMC application no. 160203518. Validity 1-11-2010 -- 30-10-2020. This ac is not functioning properly since last season. Complaint made through call centre but ac not repaired properly after waiting of 1 month period.
Starting of this season again complaint lodged 18-3-19 through complaint no. 133329 still ac hasn't been repaired. Kindly look to the matter seriously and reply us at your earliest.
userac
 
Apr 5, 2019

bad service

i asked godrej service center for just maintenance for my ac.. they sent me a un professional ac service man.. where he charged me 4000 rupees and after 2 days of his service my ac facing water leakage.. So, today 5th april 2019 i called customer service, and they said they r not responsible for this.. and i started calling more than 5 times, all the.team.members started responding badly saying they don no English... please don buy godrej ac... fed up bad service...
Godrej Appliances
 
Jun 5, 2018

in reply to your comment

Dear Charu,

As we haven't received your details, your complaint has been closed from our end. Do contact us in case of any query.

Regards,
Godrej Appliances Team.
Godrej Appliances
 
Jun 3, 2018

in reply to your comment

Dear Charu,

We are still awaiting your details. Please share the same as it will help us resolve your issue at the earliest.

Regards,
Godrej Appliances Team.
Godrej Appliances
 
Jun 1, 2018

in reply to your comment

Dear Charu,

We’ll surely look into this. Please share the complaint number & your registered mobile number as it will enable us to help you further with your concern.

Regards,
Godrej Appliances Team.
Charu Batra
 
May 31, 2018

After sale service

I purchased Godrej AC on 23rd April 2018. I have already started facing problem in terms of cooling. I already registered a complaint in Godrej call centre but their technician haven’t visited yet. It is already 2 days past but the response I have got was not justiefied by Godrej service centre agency “LAXMI ELECTRONICS AND TECHNICIAN, Dwarka”. I am just not satisfied with the product and the services.
User582285
 
Oct 18, 2012

Godrej AC Remote Missing from BOX+AC not working

Dear mahesh0877,

Your complaint has been closed as on June

We hope you are satisfied with our service.

If not, feel free to write into us at [email protected] or call us on:
1800-209-5511/1800 – 225511.

Regards,
Godrej Appliances Team
Facebook - http://www.facebook.com/GodrejAppliances
Twitter - http://twitter.com/GodrejAppliance
User582285
 
Oct 9, 2012

Godrej AC Remote Missing from BOX+AC not working

Dear nandan00,

We are trying our best to resolve your complaint. However, as we have not received your contact details your complaint has been closed from our end.

For further enquiries contact us at [email protected] or call us on :
1800-209-5511/1800 – 225511.

Regards,
Godrej Appliances Team
Facebook - http://www.facebook.com/GodrejAppliances
Twitter - http://twitter.com/GodrejAppliance
User294487
 
Jun 23, 2011

Godrej AC Remote Missing from BOX+AC not working

Dear Mahesh,

Current status of Complaint – The complaint has been attended by our Customer Care. Complaint successfully resolved.

If any more Queries kindly contact us at [email protected] or call us on 1800-209-5511.

Regards,
Godrej Appliances Team
Facebook - http://www.facebook.com/GodrejAppliances
Twitter - http://twitter.com/GodrejAppliance
User294487
 
May 9, 2011

Godrej AC Remote Missing from BOX+AC not working

Dear Mahesh,

We have seen your complaint. We apologize for all the delay occurred in the past, but we’re surely around now :-) We are now online to take all your feedback into consideration.

We have got your contact details. Our Customer Care will contact you shortly and resolve the matter.
Sorry about the inconvenience.

If any more Queries kindly contact us at [email protected] or call us on 1800-209-5511.

Regards,
Godrej Appliances Team
Facebook - http://www.facebook.com/GodrejAppliances
Twitter - http://twitter.com/GodrejAppliance
User420678
 
May 5, 2011

Godrej AC Remote Missing from BOX+AC not working

call me numer this 9404697535
User420678
 
May 5, 2011

Godrej AC Remote Missing from BOX+AC not working

do not picup the godraj ac product
User294487
 
Mar 22, 2011

Godrej AC Remote Missing from BOX+AC not working

Dear Raghu,

We have seen your complaint. We apologize for all the delay occurred in the past, but we’re surely around now :-) We are now online to take all your feedback into consideration.

We are unable to track your complaint as certain data hasn’t been mentioned. Please share the following details with us for our customer Care to get in touch with you:

Kindly send across your Name, Email ID, Consumer Complaint and City on the below given email address.

If any more Queries kindly contact us at [email protected] or call us on 1800-209-5511.

Regards,
Godrej Appliances Team
Facebook - http://www.facebook.com/GodrejAppliances
Twitter - http://twitter.com/GodrejAppliance
User312699
 
Feb 3, 2011

Godrej AC Remote Missing from BOX+AC not working

Sir/Madam,

I have Purchased Godrej Split AC 1.5 TON dt 23/1/2011.from Reliance Digital Banjarahills Hyderabad.Same got delivered dt:25/1/11 as per my instructions.Installation from Reliance digital came on 26/1/11 Found that Remote Was Missing and installation cannot be completed with out Remote.After N no of follow-ups I received Remote from Outlet which is not a right one to this model.After 13 days of purchasing AC not Lucky enough even to switch on AC. 3/2/11 received AC which is not a New one.But the Technician Confirmed that There is a problem in the AC as Compressor is not Switching on.

Even after 14 days after purchse of AC not able to use it.

Regards
Raghu nandan

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