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godrej regrigerator

India,
Andhra Pradesh

Consumer complaints and reviews about godrej regrigerator

gejraju
 
Sep 19, 2019

mechanical service complaint

I G E JAGANNADHARAJU, Purchased one Godrej Refrigerator on 07.10.2016 at
Bhimavaram Reliance Retail Limited. Now this Double Door Refrigerator was
repaired and complaint booked on 07.09.2019, complaint number 40609560054,
As per complaint, servicing person is came and we paid Rs 500/- due to
service charges. But he is not working properly. Hence, i am not
satisfied for this service. Again we complaint dated on 09.09.2019
complaint number 41109560631 and another sms 40709560204 technician came to
the house and checked the refrigerator and confirmed to FAN MOTORS is
removed and insert new FAN MOTOR for this he is charged an amount of Rs.
1000/-. But still not working the Refrigeration from 06.09.2019 to
12.09.2019 . Same problem is continued from date of 06.09.2019 to still
date. We already try to several times to your Manager mobile number(
9866227174) but he is sent only the messages to me. We sent the complaint
numbers to your Manager through SMS &WHATSUP. But he is not respond to our
SMS.After this complaing given your mechanic came on 14.09.2019 and Fan motors changed, after its working 2days only again same problem is repeated. Its woring only defridge door open frequently fan motor was running. again closed its door automatically its stopped. Again we compaint dated on 17.09.2019 & 18.09.2019, today (19.09.2019) customer care person call to conference Mr. Rambabu, today he is attend for this issue, but he is not came.

Hence, it is request you to please send
back our servicing amount 1500/- immediately as per LEGALLY. If,
.Already Godrej Support Appliances acknowledge request (200865

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