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google pay/ TEZ

India,
Haryana

Consumer complaints and reviews about google pay/ TEZ

swetasania04
 
May 16, 2019

money deducted from my account when I was doing payment on reliance fresh from google pay but money not received to reliance fresh

On 3rd may, i tried to do payment of Rs. 632.11 on reliance fresh store through google pay/ TEZ.
MONEY HAS DEDUCTED FROM MY ACCOUNT BUT PAYMENT NOT DONE.
I waited for some day and call to GOOGLE PAY/TEZ customer care, they told me that within 7 working days, Your money will return back.
Again on 16th may, I again call to GOOGLE PAY/TEZ customer care because still i am not get my money back, But GOOGLE PAY/TEZ customer care girl talked to me rudely and told me that "हमारे पास आपके पैसे नहीं है, अपने बैंक से contact कीजिये".
I told her That I am already contacted to SBI(MY GOOGLE PAY ACCOUNT IS CONNECTED TO SBI) but SBI told me that this payment is done through THIRD PARTY APP i.e.,GOOGLE PAY, SO, there is not any role of SBI.
but GOOGLE PAY/TEZ customer care GIRL didnot hel me and cut the phone.

Please help Me. GOOGLE PAY/TEZ is not refunding my money.

transaction ID : ############
MAIL : [email protected]
PH- 8873678116
SWETA KUMARI

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