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GTPL

India,
Gujarat

Consumer complaints and reviews about GTPL

Khyati Dave
 
Jan 12, 2018

Poor Service of Technicians and customer care

We have been the customer of GTPL since last more than 2 years. Before 10 days we filed complaint of line not working(although we have been facing the issue since last more than a month) but your executive did not turn up since day before yesterday. Before he came for trouble shooting he gave excuses to come and visit my place tomorrow or morning or evening but he didnt turn up until day before yesterday.
Day before yesterday as soon as the GTPL technician went and we switched on the wifi the whole line blasted and electricity went away. I am trying to ask the GTPL customer care to send someone asap but they too give false promises and do not wish to do anything. This people are cheater and scammers. Be aware of them.
My customer ID is usha204.

Please refund the money else social media will be the only option we will be left with.
hardik m barot
 
Aug 7, 2017

WI-FI

I AM USING WI-FI 2 MBPS PLAN. BUT SPEED IS NOT 2MBPS AND I COMPLAINT ABOUT IT TO LOKESHBHAI BUT STILL NOT WORKING GOOD. SO FINALLY I DECIDED TO COMPLAINT REGISTER.
Miral shah
 
Mar 21, 2017

Connection and wiring not working since long

The day we took the connection the wires are huge and hanging in our room like anything, we asked that wiring technician to atleast use the wire which was already there in the wiring which was done before and fix it as wiring doesn't make any difference only the connection shall be made properly so he had that audacity ri say that i don't have time for all these stuff of yours and till than we have been complaining and yet no one has attended our complaint.... Thee worst customer service ever seen till yet. The net also goes slow at the pick hours when we really need to use it...
Won't prefer this connect hence forth
Parth97
 
Feb 19, 2017

For remove password from channel

Dear sir,
Due to some reason my gtpl channel named star sports 2 is set up of some password which I don't know.so tell me how to recover this channel or remove unknown password.
krunal shah 1111
 
Jan 17, 2017

BROADBAND NOT WORKING

MY GTPL BROAD BANS IS NOT WORK FOR A WEEK AND GTPL DOES NOT PROVIDING SATISFACTORY SERVICE.
Anant_patel
 
Dec 31, 2016

Less then less speed however my plan is of 10 mbps it provides less then 50 Kbps

My internet plan of GTPL is 10 Mbps plan but it provides less then 50kbps speed so clear this problem as soon as possible otherwise I will go for the next step ......
Jignesh
 
Dec 1, 2016

Refund my money back

Subject: Refund my money back
My Name: Jignesh .D.Patel
My Contact No.: 9727917162
My City: Kalol
My Complaint Against: GTPL INTERNET SERVICE
Complaint Category: Others
Claim Amount (Approx.): 13330
My Complaint Description:
I am using GTPL INTERNET almost from 1 months 15 Days ,they are very poor in service and their connection looses twice in day on regular basis.so my clients are irritate with this and I lost many business due to unavailability of GTPL Internet connection problem.so I decided to stop GTPL service and refund my money.but they denied to refund money and their execute named Mr.Jignesh(M : 9727917162) talk very rudely.I just want my money refund
Abhinav2592
 
Oct 14, 2016

No internet connection

I am facing the problem of no internet connection for the last 4 days. I have even booked a complaint with customer care regarding this problem with request no 1732405 but no solution has been done yet. Upon calling customer care they give false assurances that the problem will get sort out within 24 hours but still no solution has been done. If no action is taken within 24 hours from now I will move to consumer forum with the complaint since similar kind of situation has been faced by me earlier also when Gtpl did not rectify the faulty connection for the 10 days
Abhinav2592
 
Oct 14, 2016

No internet connection

I am facing the problem of no internet connection for the last 4 days. I have even booked a complaint with customer care regarding this problem with request no 1247305 but no solution has been done yet. Upon calling customer care they give false assurances that the problem will get sort out within 24 hours but still no solution has been done. If no action is taken within 24 hours from now I will move to consumer forum with the complaint since similar kind of situation has been faced by me earlier also when Gtpl did not rectify the faulty connection for the 10 days
ankurvaishali
 
Oct 5, 2016

POOREST SERVICE

GTPL IS THE WORST EVER COMPANY I HAVE COME AC CROSSED IN TERMS OF SERVICE.
ITS BEEN MORE THAN A WEEK MY COMPLAINT IS NOT TAKEN CARE OF.

I HAD TAKEN A 36 MONTHS PLAN AND THEY HAVE REGISTERED A 12 MONTHS PLAN.
THE MISTAKE IS FROM THEIR SIDE.
BUT STILL MY CONNECTION IS CUT DOWN.

POOREST SERVICE COMPANY.
I HAVE BEEN FOLLOWING SINCE A WEEK BUT NOTHING IS DONE.
PEOPLE ARE NOT EVEN RESPODING.
Vipul Purohit
 
Sep 24, 2016

cheater company

at all froad company.
Sheshang gurung
 
Aug 3, 2016

Bragon ball z

please finish the dragon ball z and start dragon ball GT ant then start dragon ball Abosole
ambica_sales
 
Jun 27, 2016

mobile no change

i am want to change my registered mobile no. in broadband (TL-WR740N ) NET connection. Old no -9428027966 New no . 9898611088.

user id - ambica_sales
name - ambica sales & service
Jespee
 
Jun 20, 2016

Gtpl cable operater

Zee channels are not being broadcasted by our GTPL cable operater. Even though they are charging full payment. They have not responded to our complain.
pratik87
 
Jun 18, 2016

Zee channel not available

Since One month no Zee group of channel available and they instead of Zee they provide Low rate chennel but still They Take full charge of Package so how can we complain about that....
pls give me more information about that


My contact No :- 9898887317
Email =acharyapratik6@gmail.com
Devare
 
Jun 13, 2016

Zee and other channels not showing

Since last 3 to 4 weeks all Zee network releated channels is not showing on gtpl connection. Our service provider not given the proper answer. Still I have paying the full payment for channels.

What is the issue and how to solve this issue. Kindly give the proper guide lines other wise we have to get any serious steps against you.

Regards,
Ajay Devare.
adini
 
Jun 6, 2016

z channel

since 19th may 2016 all Z channel are not showing , wht is the problem , other channel are also not showing .. pls do it quickyl. like zindagi channel, z channel etc .
AD&%₹
 
Jun 3, 2016

missing channels

Why the hell the zee channels as well as & channels are not available .
mittalsaheb23
 
Jun 2, 2016

zee channels

y d hell is zee channels are not coming..we pay advance..are we fools..replacements of zee channels ,even more pathetic.
dashingaman1996
 
Feb 27, 2016

missing Channels of North region

channels like mh1, 9x tashan which are Punjabi songs channels which are not available 😡
dashingaman1996
 
Feb 27, 2016

missing channels of our North region

channels like mh1, 9x tashan which are Punjabi songs channels which are not available 😡
r9726
 
Jan 30, 2016

Less channel

Toonami espn kix and other channels are not there start as soon as possible or we will switch to another set up box
hawavalve
 
Jan 12, 2016

speed problem

last 2 month speed problem

but not reply properly

fazal kagdi
D m v
 
Jan 6, 2016

Start toonami

Pls start toonami channel as soon as possible othewise we complain about ur fake services in surat
So pls start toonami channel as soon as possible
Bunty Vaghasiya
 
Jan 4, 2016

channel

Start toonami channel on gtpl.............

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