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havells india

Uttar Pradesh

Consumer complaints and reviews about havells india

Virendra Verma
Jun 12, 2019

product is not repaired under warranty

Even After calling many times, My issue is not fixed.Technician is asking GST bills. My shopkeeper has not given gst bills. I have simple bills and warranty cards. Still Technicain is not ready to fix mine issue. Please let me lnow escaltion process. Havells Sucks.!!!

Even customer care is closing ticket without resolving issue. Everytime they are raising new ticket.
Team Lloyd
Oct 2, 2018

Repair of Geyser

Dear Sir,

Sincere apologies for the inconvenience caused to you. We have highlighted your issue to the concerned team and assure you the best possible resolution.

Thanks & Regards
Team Havells
Oct 2, 2018

Repair of Geyser

This is in regards that i had purchased a geyser of Havells Model INSTANIO on 07/01/2018, The geyser has stopped working, i made a complaint on the customer care number complaint no. HI 221423, a representative from Havells (Mr. Dharmendra) visited our house on 22nd September 2018 to understand the problem. He said that he would get back to us. No one has visited since then. We again raised the complaint on toll free number, but no one has visited our house till date. The geyser is still not working.
We are senior citizens and as the weather has changed it is becoming very difficult for us to take a bath in cold water.
I request you to please take a strict action against the company for the trauma we are undergoing every morning.

Arun Kumar Gupta

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