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Consumer complaints and reviews about HDFC Bank

Jun 21, 2017

Fraud call asking details about debit card

Person named Nitesh Kumar called to link adhar card with ATM card. Asking for 16digit debit card number, expiry date and cvv number.
This person called from 7324806637.
He says your atm will be blocked if you dont link your adhar with your atm , and asks for all the details mentioned above.
Jun 15, 2017

money deducted from account

Hi All,

Hdfc back deducted 172 as 3rd party cash traction, i never withdraw money from any atm in jun month till now but they charged.
worst service. whenever they want they will deduct money from our account. this is 5th times. they will refund but we have to put some effort. it is always waste of time. my suggestion is not to keep any relation with hdfc bank.

Jun 13, 2017

False relieving letter submitted (E.Code A22474)

Dear Sir/Mam,

One of your current employee Anamika Singh based at begusarai ( Bihar) location has submitted fake relieving letter of the previous employer Janalakshmi financial services. She was asked to give resignation due to bad character in that organisation. I hope you will cross verify this case and do take the necessary action as per bank recruitment policy

Original relieving letter attached

False relieving letter submitted (E.Code A22474)

Jun 12, 2017

False relieving letter submitted (E.Code A22474)

Dear Sir/Mam,

One of your current employee Anamika Singh based at begusarai ( Bihar) location has submitted fake relieving letter of the previous employer Janalakshmi financial services. She was asked to give resignation due to bad character in that organisation. I hope you will cross verify this case and do take the necessary action as per bank recruitment policy

False relieving letter submitted (E.Code A22474)

Jun 5, 2017

Regarding Deactivate One Assist Plan..Membership ID-1000685744

Dear Krishnkant,

Greetings from OneAssist...!

As per your request, we have cancelled your plan vide service request No. 2045677 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [email protected] or 1800-123-3330.



(Team OneAssist)
kk sahu
Jun 2, 2017

egarding Deactivate One Assist Plan..Membership ID-1000685744

I Received SMS from HDFC bank that RS-1799/- deducted from my credit card on 02/06/2017 to ONE ASSIST PLAN. without my permission. I also got a mail from one assist team. I called the assist customer care on 31/05/2017 and inform about I will not continue any plan by one assist.I didn’t got any call from one assist regarding their plans and from HDFC care also. I just don’t want the any plan and please cancel my one assist plan for my HDFC credit card ending with 8940. Otherwise cancel my credit card, I don’t want to spend money at that time. Kindly refund amount whatever I paid and deactivate One Assist Plan..

One assist Membership ID-1000685744
Krishnkant Sahu
[email protected]
Sudheer Reddy M
May 30, 2017

Escalation : HDFC Home Loan Dept Tirupathi Branch. File No: 623837761

SUBJECT : Very Poor Response and delay in processing the Home Loan.

This is to bring to your notice that we have approached HDFC Bank for Home Loan and had submitted all the documents on 22-JANUARY-2017 to Tirupathi HDFC Bank Home Loan Department.

We purchased the house in Madanapalli (chittoor District), We have the HDFC Bank in Madanapalli but we do not have the Home loan dept over here and hence we approached Tirupathi Branch.

Initially when we approached Bank they given the commitment that entire loan processing duration was 10 days, but even today we received a call from Bank seeking for some documents which were not asked before. There was no proper list of required documents given by Bank initially and each and every time they used to call and request us for some documents.

Till date its more than 4 months now and still the processing is being carried out requesting some documents every now and then which were not asked earlier.

As my Salary account holds in HDFC Bank i have approached for HDFC Bank Home loan thinking the process will be completed with in 10 days as said by bank Manager. But it is taking too long which is never acceptable and frustrating and sick of looking for the loan amount now.

Even i have received the message from HDFC Bank on 8-May-2017 that file No. 623837761 for Home Loan was Sanctioned, but not sure why the process is still continuing.

I do not hold any loans with me and this is my first loan and this is taking months to disburse the amount where i am totally upset.

Could you please help on my concern to get this done. Else please let us know, so that we can approach some other bank. Your help and response is highly appreciated.

If you have any concerns...we request you to provide our documents with-in a week, so that i may not need to wait for longer period even for collecting back my documents.

Awaiting for your immediate response.

Thanks in advance.
May 12, 2017

'HBL=040-488-706' Money didn't credit in my credit card

I have received an confirmation email from Myntra that amount an amount of Rs.895/- has been refunded to my credit card on 03 Mar 17. But same has not been credited in my card. I cannot be patient now as it has been around 3 months from the date of purchase.

I am facing extremely difficult time to deal with HDFC customer care and Dispute Team.

I have given them all the details transaction date , amount , bank reference number still they are not able to resolve my query.

here are details once again :-

Amount - 895 ; Bank reference no - ############ ; Date - 03-03-2017
Amount - 895 ; Bank reference no - ############ ; Date - 03-03-2017
May 12, 2017

One assist

I recently received my credit card and along with it came a bill of 1299 as one assist charges...I don't want one assist so Pliz take it back n cancel my bill...Ac no 50100029635196...Customer name pooja devi regd. Mobile no 9622196878
May 5, 2017

Credit card not received yet

Hi, I'm Mahesh Varma, applied for HDFC credit card on 03.03.2017. card status showing IN PROCESS form the date of apply.

Credit card not received yet. Application No - 17032218236980EX. Please expedite.
Mar 8, 2017

One Assist Debit

Hi Sir/Madam,

Kindly note that there is a debit from my credit card without my permission from One Assist by HDFC.
Please unsubscribe it as soon as possible and refund my money.

Jan 27, 2017

Neft Done by Using HDFC Bank Still After 2 months Amount is not Credited

An HDFC Bank Customer: Yes
Product / Service: Funds Transfer
Query Related To: e monies National Electronic Funds Transfer
Type of Query: If the money is not credited to the beneficiarys account while using the e monies NEFT service will I get it back
First Name: Akshay
Last Name: Aggarwal
Customer id: 64584591
Feedback or Comments: i used neft transaction for two trnsactions one is 6000 and another is 500 both account number is of dena bank on 15 november 2016 this amount is not reflecting in beneficiary account..please resolve this issue asap and keep me posted, My Account Number is 501*******5368
Email ID: [email protected]
Mobile No: 7042203271

I called Many times to the customer care number of HDFC bank but they are not solving the issue they are just checking the bank written info that amount is succesfully transferred to those accounts and i provided them the proof of passbook copy that nothing is transferred yet but they are not ready to follow up with the technical team and they just want me to go again and again in the bank to ask why amount is not credited... when we are submitting any complain than this is the bank duty to find out the things after providing the documents they are not taking any serious actions....

Subject of Email Conversation done using this Statement...
RE:'HBL=038-648-757' Web - Funds Transfer - e monies National Electronic Funds Transfer - If the money is not credited to the beneficiarys account while using the e monies NEFT service will I get it back

Another Reference number of My compalint


Jan 16, 2017


I have availed a education loan from hdfc in 2008 Loan account no 13442863. This was the year in which us market crash happened and my offer was taken back so 2-3 installments were not paid on time and then I gave them the payment and in finally in 2011 I have made all the payments within one shot and have got NOC also.
For your information it was not settlement it was all payment done still my name is appearing in cibil as now in 2017 I have to apply for a home loan even when I have done all the payments I am getting this kind of issue.
This means that after making payment in 2011 in 2017 also I can have a fresh loan and in all my life I can avail a loan for home or car.
Please I have made all the payments then also I am facing the issue.
I do have NOC also from bank.
Email [email protected]
No -9899417298
Dec 27, 2016

amount deducted from my account from last 3 days as amb charges

From last 4 months my account balance is deducted as amb charges.so please refund my amount to my a/c no : 50100077423306, uppula salmanraju.
Salmanraju uppula
Dec 19, 2016

IMPS not credited to beneficiary

I sent an IMPS of Rs.2000 from my HDFC Bank account (Cust ID: 64770135) to an SBI account on 14th December 2016. It was debited from my HDFC account (Ref No.############) but not credited to the SBI beneficiary account. I went to bank branch. They told me to use PhoneBanking and lodge an online complaint. The phone banking service is not good at all as each time when I tried to lodge my complaint it got disconnected automatically. Then I lodged a complaint in HDFC Complaint portal with all my details and they mailed me an 9digit reference number. But when I am trying to check the status of my complaint in their portal with that ref no, it cannot locate the complaint. I am totally upset with their service and I want refund. Please look into the matter.
Himanshu Mishra
Dec 5, 2016


my name is himanshu mishra my account no 50100125163429 in HDFC bank . on 5 dec 2016 your bank didected 690 & 517 Rs as theAMB CHRG INCL ST & CESS FOR OCT2016 & AMB CHRG INCL ST & CESS FOR NOV 2016 with out any information. i want the information on my mail id.

[email protected]
wakeel ahmad
Nov 22, 2016

dont give cash

sir i respected you your branch of hdfc not give cash of customer and give for relationship and sir 3 days of go down sir pls help of me
Oct 17, 2016

Negative charges imposed on my account

My first company opened an salary account for me with your bank in December 2014, since I am no longer associated to the first company and I am not using this account and it has been converted to savings account, and I have been imposed with negative balance of a fixed amount from Jan 2016,which is not suppose to happen, according to RBI's guide line (https://www.rbi.org.in/scripts/NotificationUser.aspx?Id=9343&Mode=0) bank can no longer impose negative charges on savings account and now my balance is -6945. This is totally frustrating and unacceptable. And this is not an issue with me only, there are thousands of people whose account has been imposed with negative charges inspite of RBI's circular.
Oct 9, 2016

Nwd Debit

There was debit of 4500 and 1800 as the reference NWD and tried to contact Hdfc customer care but no response n
[email protected]
Sep 21, 2016


Dear Sir/Madam,

Kindly provide me copies of form 16 for FY 2013-14 and 2014-15.

Date of joining bank: 15/01/2013
date of relieving: 15/11/2014

Emp code: S18765

thanks & regards:

Soumen Das
vikram lowanshi
Sep 8, 2016

pf widral

Dear sir
Pls help for get my pf no.
Emp no. 115130
Emp name. Vikram Lowanshi
Email ID. [email protected]
Branch. Itarsi
mukesh lingaa
Sep 7, 2016

AMB charge Inc


Am Mukesh holding an account in hdfc bank with the account details : ac no:50100143337558 , ifsc code .hdfc0004220 ,Name :Mukesh

I can see that AMB CHRG INCL ST & CESS FOR AUG2016 has been detected. From my account. I have no idea what it is about and why the money has been detected .

Kindly share me the details why the money has been detected and help me out refunding the money back to my account

AMB charge Inc

Aug 16, 2016

Gold Loan

I this is regarding information on gold loan . In my Cibil Score of my hdfc account it is showing that i have taken gold loan but i have not taken any gold loan from the hdfc bank . Please rectify the information of cibil score and clarify the information regarding this and reply as soon as possible.

Jul 5, 2016

ATM is not working well on netbanking

There is enough amount in my bank account and even after this i am not able to pay from my card online. Rather than this I can withdraw from ATM Machine. Please Help me and activate my ATM card.
I am in urgent need of this,.
Please do this.
Jun 25, 2016

Tried to know confidential information

I received a call from 01140167116 on 24th June 7:02pm posing as hdfc bank representative. He tried to know confidential information related to account. Somehow I sensed something unusual and did not revealed anything. Please take action so that someone else could be saved in future.

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