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HDFC Bank

India,
Haryana

Consumer complaints and reviews about HDFC Bank

krishanavats
 
Jun 30, 2016

Business loan

ONE OF THE WORST PERFORMING BANK ,FOLLOWING REASONS

1. NO CLARITY WHY THEY REFUSED THE LOAN AFTER SANCTIONING
2. STAFF TALK AS BANK IS THEIR OWN BABY AND WE ARE LOOTERS
3. NO CORRESPONDENCE OR
Rounak_8989
 
Jun 1, 2016

Md zaid loan department

Md zaid staff member is to cheap person this person is using abusing language..
Deep Moni Roy
 
May 11, 2016

HBL=033-140-133' Complaint against Auto Loan No. 37250000

Hi Team,

My Loan account No is: 37250000

I have applied for loan amount of Rs. 300000/- @ 9.65% rate of interest. along with that I have applied for Loan Suraksha Worth Rs. 6561/-. After that my loan amount is supposed to be Rs. 306561/-.

But when I got the repayment later the Loan amount is showing Rs. 325511/- Because your Auto loan Manager Mr. Bonta Prakash Rao added a GPS tracker of Rs. 18950/- into my loan account without my consent.

I have given complaint to "[email protected]" & "[email protected]" but till now I have not got any resolution the extra amount is not removed from my loan till now.

Even on 27th Feb 2016 I have received a mail from "[email protected]" stating that the amount of GPS tracker will be refunded into my bank account within 7-10 working days.

PFB the screen shot. But the amount is not credited back into my account till date.

Inline image 1

I really appreciate the services of HDFC Bank but this time I am really disappointed by the behaviour/attitude of your employee Mr. Bonta Prakash Rao. I had a lots of conversations with him & every time I humbly requested to refund the amount but always he said that it is under process & it will take some time. I am really frustrated with procedure & now I am bound to write this mail to you.

This is only the reason I have not paid the Instalment of April & May 2016. My CIBIL score is getting affected just because of Mr. Bonta Prakash Rao.

I am from a lower middle class family. I am working in a private company & it was a big dream of mine which I have fulfilled to buy a small car. I don't have so much money to waste all these things. Please try to understand my pain. Hope you people can understand what is the situation I am going through. I humbly request you to please investigate the matter & refund my extra amount Rs. 18950/- into my bank account so that I can pay the overdue instalments.

HBL=033-140-133' Complaint against Auto Loan No. 37250000

Deepak Yadav
 
May 4, 2016

Personel Loan

Hi I have applied for a loan no - 39390033, which is for Blalance tranfer of my current loan with Axis bank.By the time they have offered the loan they have committed 11.49 wherin post that it was disbursed at 11.99.Loan was seems to be disbused on 29-04-16 But as of now their no update of closure of my axis bank loan as it was commited that HDFC will take it up with Axis bank and close,Still i dont have any update of DD which is need to be sent to axis bank for axis bank PL closure,please help.
sujoy_23in
 
Apr 13, 2016

Harrasement by hdfc agents

Sir,
I have purchased one accidental policy(HDFC ERGO policy no-51874577/00001) on 12.05.2014 by direct payment from my credit card.During that time your agent told me (agent code-############ Miss Barnali Mob-09038171894 ,kolkata branch) that it is two years policy and it will be refund if it is no claimed during this period and refunding process will be initiate by her.
My policy will be end on 11.05.2016 and i want refund of my premium amount without renewal but i do not know what i have to do for this process.During this matter i have so many times tried to talk with your agent but no response from her end even not pick up the customer call.
[email protected]
 
Apr 2, 2016

IMPS Fund Transfer problem

IMPS Transfer Failure
I did IMPS fund transfer from my HDFC Bank Account to 'ICICI BANK' account. The amount got deducted from my HDFC account. But it did not get credited to the beneficiary account and even I got the same SMS.. "Your fund transfer for Rs.xxxxxxx on 02-04-16 could not be processed . Please try later .(IMPS Ref no. 609)".

Need at least some feedback from bank side , as many peoples are facing the same issue. Please help on this.
[email protected]
 
Apr 1, 2016

IMPS Fund Transfer problem

I did IMPS fund transfer from my HDFC Bank Account to 'ICICI Bank' account. The amount got deducted from my HDFC account. But it did not get credited to the beneficiary account and even I got the same SMS.. "Your fund transfer for Rs.xxxxxxx on 01-04-16 could not be processed . Please try later (IMPS Ref no. ############)".

Need at least some feedback from bank side , as many peoples are facing the same issue. Please help on this.
pardeepz
 
Mar 5, 2016

credit card applied more than 30 days but did not get any information

I have applied for credit card on 4th Feb 2016 but till date I did not received it.I just the acknowledgement slip.for your reference app no is CC25491782.kindly confirm the status on urgent basis.I also attached the acknowledgement copy.

credit card applied more than 30 days but did not get any information

KAMY123
 
Mar 4, 2016

NO COOPERATE ETIQUETTE

HDFC BANK EMPLOYEE in sikanderpur City court branch is the worst customer service in India
All the employee seems to be very busy with their own paper work without bothering anything about the customer.
The don't have cooperate etiquette manner and customer certricity.They are very arrogant selfish and rude.

i just wonder how they get qualify with that personality or may be they don't have any proper training for them.

it really suck by looking all the rude face even before approaching them

LASTLY BUT NOT THE LEAST A SMALL TEA VENDOR ON THE ROAD SIDE HAVE MORE DISCIPLINE AND MANNER HOW TO TAKE CARE OF THEIR CUSTOMER THAN THE EMPLOYEE WORKING IN THE HDFC BANK EMPLOYEE in sikanderpur City court branch

HDFC BANK EMPLOYEE in sikanderpur City court branch..GO TO HELL.
Ankur Arnold
 
Mar 3, 2016

NWD DEC CHG - Amount Deducted

hi

Amount 28.63 is getting deducted with the description NWD DEC CHG (ATM Withdrawal charges) even though my account was opened as salary account and was said there will be no sur charges for any no of withdrawals from ATM other than HDFC. There were no intimation regarding the policy change if any also. This is very bad and unprofessional ism as a reputed worldwide bank shouldn't be doing this.
r01
 
Feb 17, 2016

Credit card

Dear sir/madam,

My name is Rajesh kumar,

My application No : 16020123244770O1

I have applied for credit card but its is showing status - DISAPPROVED

Remark : DISAPPROVAL OF THE CREDIT CARD APPLICATION DOES NOT REFLECT IN ANYWAY ON YOUR CREDIT STANDING OR YOUR FINANCIAL STABILITY.

Kindly please give me the feedback why my credit card application got disapproved.

Thanks & regards,
RAJESH KUMAR
Ph No : 8588846513

Credit card

sandeep6092
 
Jan 12, 2016

debit card problem not getting resolved.

My debit card transaction was failed of amount 1500 / INR on 20 sept.2015.The same amount has been deducted from my account but failed to received by other party.
i already submitted CDF form to HDFC brach office(Sec 31 gurgaon).
i had raised this concern many times to customer care.they says go to HDFC branch office,they will sorted out this matter.but Branch Manger said we can not do any thing in this matter and matter is closed by customer care.now its 4 month back issue not resolved yet.
my complaint id is 966221
customer id is 53207247
contact no is 8800307609

So please take some necessary action on above matter & hope that HDFC Bank will reverse that charges asap without any further excuse ......

Awaiting your reply

Sandeep Negi

debit card problem not getting resolved.

[email protected]
 
Dec 25, 2015

Cheating of Employee

My name is Neeraj Sethi,I have given my House No. 544,Sector-31,Gurgaon on rent from 01/08/2015 to Mr. Praveen Sharma working as cashier in hdfc bank IMT Manesar Branch.I know him from last 20-25 years,after shifting in my house I asked him for rent he said me I will give you next month and the next month he said that I can't afford the rent so I will vacate your house.Then he vacate my house on 25/09/2015,and he purchased my old furniture Double bed,Sofa Set,Center Table,Office Table and RO Water Purifier System, and taken 75000/- cash saying that I will pay all your payment with in A month.Now when I'm asking for money his father and he given A false complaint in Police Station,there IO of the complaint did the best investigation and he said them to write a compromise and said me that he has no authority of recovering the money,now Please help me to get my money back.Thanks & Regards.
Vijay Pratap
 
Nov 1, 2015

disapprove credit card

I applied credit card but disapproved pleases tell me reason, all verification is OK and again resubmitted my document. but what was the reason to disapprove tell me.
And I have 3 time applied within 18 month. Again and again disappeared.
Now I block my hdfc account.
my credit card application 15100816617710O1.
My name- Vijay Pratap
Dob-10/08/1990
contact no 8510928694.
E [email protected]
vijay kumar19
 
Oct 2, 2015

credit cards depatment

Hi dear hdfc bank departmant ..my name is vijay kumar .my credit card application no . CC23615941 . i aplied in 21.09.2015 . my complat is nobady calls to me the verifecation and i will check in your website our application status than i see no recods found ..plzz sir tell me why did not call me.. my contact no ...959959198, 9996494848
leoservices
 
Jun 28, 2015

credit card blackmailing

credit card account number-############ 7735 we have already given the money but the bank is denying from the payment we have given and blackmailing on that credit card. the bank is saying that they will consider legal action against us for the recovery of the same. when we a re discussing the same matter with the bank manger they are saying to give more money to recover the account and blackmailing us on this credit card.
sahilshehri
 
Mar 26, 2015

Harassment Calls

Hello Sir/Maam

It has been few days i am getting harassment calls from credit card company 3rd party. They are calling all my office peers and also sending some people at home and office. They are threatening me like hell.

Please help me to solve this issue.
sanchaygrover
 
Feb 25, 2015

Harassment

This is a complaint against HDFC employee named Ajay Chowdhary, Phone number: 9650106662, City: Gurgaon.
I had taken a personal loan for which all the installments were being paid timely but due to some unavoidable circumstances, one installment got due.
I got a call from this guy and I told him that ill be making the payment once I receive my salary but this person is using abusive langauage over the phone, harassing and torturing me and is not even listening. He calls himself the senior manager.
I talked to other officials of HDFC bank and they supported and asked me to make the payment on the date I committed and they also asked me not to pick up Ajay's call. But this guy, Ajay is calling me from different different numbers as he might be needing his commission.
You guys must not keep such illiterate people and you must fire this person right now or else I'll go to a level higher than this. I can lodge an FIR against you. There should be some decency when you talk to your customers.
I need an action against above mentioned employee ASAP.
Naresh Rao
 
Feb 2, 2015

Account blocked

Hi,

I have a credit card from HDFC bank and ending with 9653 and payment is due from a long which was my mistake that I did not made the payment on time due to family finance issues.

Last week I called up the customer support number of HDFC and informed about the issue and told them that to tell their collection team to contact me so that I could made the payment of card which is pending.

Now, I cannot make all payment at once so I planned to make an interim payment and in 2-3 months maximum I'll make the full payment.
But, what they have did is they blocked my account, which was not blocked in past and around 33,000rs. charged from that account.

My father is in hospital and that is my coaching fee which was kept in that account, borrowed from somebody for this purpose and I've completely lost everything because of this.

If there is any way anyone can help reverting that amount to me, I'll be more than happy. I'm getting killed mentally and emotionally every second of a day.

Please do the needful. Please please please please.

All this happened when I was ready to make the payment and nothing was done when the payment was due. What kind of service is this.

If I don't get any resolution of this, I will end my life as I can't see my father helpless in hospital and see my carrier slip away from my end.
I again requesting you please help reverting my money to me. Please.


Regards,
Naresh Rao
9811094537
Vidhi2691
 
Jul 31, 2014

Credit card not delivered

Dear Team,

I have applied HDFc credit card in feb-2014 and today is JUly end and lot of verification call were done but still my card is not delivered. I have recieved that they are facing some address issue and i have done with the declaration sign and again submition of few documents,but still no status on the website and no phone call nothing except the verification call.

My reference no. is - 14062318564430O1.

Pls help to do the needful. because m fed up with the services.

Regards,

Vidhi Singh
ashok 2014
 
Jan 23, 2014

CREDIT CARD

DISAPPROVAL OF THE CREDIT CARD
I applied for credit card in hdfc,all the verification is done successfully, but in credit card status it is showing your credit card is disapproved.
They dint mentioned any reason for that,so i want the reason why they disapproved my credit card as soon as possible.

Application Reference Number
14010313639090O1
Status
DISAPPROVED
Remarks
DISAPPROVAL OF THE CREDIT CARD APPLICATION DOES NOT REFLECT IN ANYWAY ON YOUR CREDIT STANDING OR YOUR FINANCIAL STABILITY


Regards

Ashok Kumar

9650969200
ashok 2014
 
Jan 23, 2014

DISAPPROVAL OF THE CREDIT CARD

I applied for credit card in hdfc,all the verification is done successfully, but in credit card status it is showing your credit card is disapproved.
They dint mentioned any reason for that,so i want the reason why they disapproved my credit card as soon as possible.

Application Reference Number
14010313639090O1
Status
DISAPPROVED
Remarks
DISAPPROVAL OF THE CREDIT CARD APPLICATION DOES NOT REFLECT IN ANYWAY ON YOUR CREDIT STANDING OR YOUR FINANCIAL STABILITY


Regards

Renu Rakhra

9650969200
welcome2rkumar
 
Jul 30, 2013

for credit card

Dear sir/madam

my self Rahul Kumar, I was appled to credit card on 25/06/2013 my ref no. is 13062217165250O1

But I has no information regarding my credit card, also i complain many time, i am giving my detail Below

Rahul Kumar

DOB 21/11/1984

Mob. No. 9910087275, 9717467275

Thanking you
Manu Bhardwaj
 
May 4, 2013

PIN NO NOT RECEIVED TILL NOW

Hello All,

Subject: Credit card ATM pin not received.

I made my Platinum Plus credit card ending with number 3220. But I have not yet received the Credit card ATM Pin..Please send the ATM pin by post on my address updated on your records.

Regards,

ManMohan Sharma
MNRGUPTA
 
Apr 22, 2013

Agent has taken cheque of 10000/- to approve pl

Dear Concerned,

Today I am approaching you as a customer of HDFC and I am hoping you can help me, I have applied for personal loan in the month of Mar 25th 2013, and one of the guy Niranjan from your bank to me and collected the required documents and he asked me to given the cheque of 10,000/- to open the insurance policy for security purpose i have given cheque and i have got my policy also, but its been almost a month that i have neither received and sms or call from your bank, when tried calling the agent he is not responding to me and every time he it will be approved in 1 week or next three days, i have even tried calling the telecaller Sandhya on her number 04065890193 she replied her Manage is getting married and the loan is getting delayed and stuff.

I am just wondering if this is the kind of work ethic that you as a company propagate. If yes -- no wonder India is in the PITS when it comes to global manufacturing and after banking.
I am shocked that a company CEO is associated with treats its customers so shabbily.
Its sad that I have to explain my situation in life -- which is NOBODY'S BUSINESS EXCEPT MY OWN -- to some man at the helpline, to get my details on PL
It is amazing that NO email id can be easily found on the HDFC BANK website for someone like me to register a genuine complaint -- or is it the company's game plan NOT to have such a link so that you can pretend that your company is the best when its actually not? No place to complaint would make it seem there are no complaints --right? Is that what you want to show shareholders .

Just one thing -- being an employee of branded company I do have some access to the people from Media & Police too.

No doubt i want the my money to be given back with the intrest and i am not at all intrested that bloody insurance policy.

But this is completley bank people or cheating the customers and making money themselves, in my complete family we hold 4 account of HDFC Bank, now i am realizing that we have did a big mistake taking the account with your bank.

Best Regards,
Narasimha Rao. M
9963052386

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