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HDFC Bank

India,
Haryana

Consumer complaints and reviews about HDFC Bank

User605829
 
Dec 26, 2011

Fishing from salary account

Dear Mr Arora,

We regret the inconvenience and would like to assure you that we will assist you with your concerns. We request you to write to [email protected] with your account and contact details, details of the branch where you have your account, transaction details (date, amount, id) and the reference number TTU000403426122011. We will respond to you soon.

Regards, Customer Assistance, HDFC Bank
User605829
 
Dec 14, 2011

service too late

Dear customer,

We trust your issue has been resolved satisfactorily. Should you face any issues in the future, please feel free to contact us through our designated customer service channels such as our phonebanking service or the contact form on our website. Assuring you of our best service at all times.

Regards, Customer Assistance, HDFC Bank
User605829
 
Nov 29, 2011

service too late

Dear Sir/Madam,

We apologize for the inconvenience. We will look into your concerns from our end and therefore request you to write to [email protected] with your account and contact details, details of the branch that you have your account at and the reference number TTU000392329112011. We will respond with an update on your PIN status.

Regards, Customer Assistance, HDFC Bank
User612020
 
Nov 29, 2011

service too late

disatisfied
User782
 
Aug 10, 2011

Withdrawl without information and permission from my saving account

Dear customer,

We would require a few additional details to look into your complaint. We request you to write to [email protected] with your account and loan account details and the reference number TTU000354709082011. We will investigate this from our end and respond.

Regards, Customer Assistance, HDFC Bank
User354260
 
Jun 28, 2011

Putting Charges without intimation

Yes, HDFC should return all the un-neccessary charges back to our account.

Dear Consumer Court,

Please take an action on it.
User451387
 
Jun 28, 2011

Putting Charges without intimation

We agree with you.

www.tightslap.com
User354260
 
May 10, 2011

Deductin amount from my HDFC bank account without my permision

Yesterday I got a call from HDFC Management and they are ready to reverse the amount for Cheque Book and Statement. But still I haven't get the amount.

Regards,
Amit Nanda
9999795569
User354260
 
May 10, 2011

Deductin amount from my HDFC bank account without my permision

You should intimate me before deducting the charges from my account
User782
 
May 9, 2011

Deductin amount from my HDFC bank account without my permision

Dear customer,

The fee schedule is available on our website for future reference: http://www.hdfcbank.com/common/fees_default.htm.

However, we would like to take this opportunity to inform you that if you are a registered netbanking customer, you can view your account details for the last 6 months online for free. You can also register for our e-statements facility and receive monthly alerts of your account statement in your email inbox.

With reference to the deduction for your cheque book and statement, we request you to write to us at [email protected] with reference ID TTU00162306052011, with your account details and we will look into the charges and assist you further.

Regards, Customer Assistance, HDFC Bank
User391860
 
Apr 13, 2011

status of deduction the amount of rs.827.25

my acc no is 07941610087325
i made transaction in icici ATM on 7/04/2011, i didnt get cash instead it displayed collect cash within 30 sec otherwise cash will return back to machin.when i checked in mini statement it is displaying reduced amount of last transaction. i would like to knw how my cash will be refund.plz do the needful
User377141
 
Mar 31, 2011

status of deduction the amount of rs.827.25

I am Tanvi Shah, this is regarding the deduction of balance. amount of 2000 has been deducted from my account i.e. 10971610013701 and customer id is 37711246, the mini statement shows it has deducted for reliance mutual fund bt i have requested any mutual fund.
kindly help me with the same...
User782
 
Mar 8, 2011

MIsbehaviour with Customer

Dear customer,

We apologize for the unfortunate experience you had at our branch. Should you face any such behavior in the future, we request you to contact us through our designated customer service channels, such as our phonebanking service or the contact form on our website, so we may investigate the complaint thoroughly and take necessary action.

Regards, Customer Assistance, HDFC Bank
User782
 
Dec 28, 2010

status of deduction the amount of rs.827.25

Dear Mr Kansal,

With effect from April 1, 2010, the minimum balance requirement for savings accounts in urban areas was revised to Rs 10, 000 and Rs 5, 000 for semi-urban areas. Any customer failing to maintain this balance is liable to pay the AQB charges. To know more about the charges applicable to your account, please visit:

http://www.hdfcbank.com/personal/accounts/savings_accounts/regular_savings_account/regular_acc_fees.htm

An intimation of the revision in minimum balance requirements and the applicable charges was published in individual account statements, as well as on our website. They are also published as part of the fee schedule on our website, and as such, cannot be waived off.

Regards, Customer Assistance, HDFC Bank
User268623
 
Dec 24, 2010

status of deduction the amount of rs.827.25

i m disagree with this service
User268623
 
Dec 24, 2010

status of deduction the amount of rs.827.25

i m disagree with this deduction
User782
 
Dec 15, 2010

Cheating and providing wrong information causing financial loss

Dear customer,

We understand your frustration and would like to investigate this matter further. We assure you a bank representative is currently looking into your matter and will get in touch with you shortly. Should you wish to communicate with the bank about this matter in the future we request you to write to [email protected] with the reference ID TTU00142615122010.

Regards, Customer Assistance, HDFC Bank
User782
 
Nov 1, 2010

regarding change in phone number

Dear customer,

At the outset, we would like to caution you against posting sensitive information such as your account number on a public forum such as this, as it may lead to your account being compromised. For security purposes, we do not update customer's details based on instructions received through email, fax or netbanking. So we would request you to submit a request again at your nearest branch. However, if your request is not processed, please write to [email protected] with the details of the branch where you submitted your request, date of submission, and the reference id TTU00123501112010 and we would be happy to follow-up on your behalf.

Regards, Customer Assistance, HDFC Bank
User782
 
Sep 27, 2010

NOC NOT RECIVIED

Dear customer,

We recommend you visit our Retail Loan Service Centre to collect a copy of your NOC. To find a loan service centre near you, please visit our site http://www.hdfcbank.com/personal/default.htm, and under the option “Find your nearest” please choose the option “Retail Loan Service Centre”.

Regards, Customer Assistance, HDFC Bank
User782
 
Sep 3, 2010

ATM Problem

Dear Mr Lohiya,

Please follow the below process for claiming the funds:

1. Submit a complaint /dispute letter with the issuing bank PNB branch where you hold the savings bank account.
2. The issuing Bank will then raise a charge back dispute / query on us (HDFC BANK) seeking the disputed transaction status.
3. If the transaction stands invalid as per your claim, the funds will be returned to the issuing bank, which would be credited to your account by your respective bank.

Assuring you of our best services always.

Regards, Customer Assistance, HDFC Bank
User782
 
Aug 9, 2010

Personal Loan

Dear Mr Kaushik,

We apologize for the lack of communication from the bank – request you to write in to us at [email protected] with your account number, loan application reference number, contact details and the reference id TTU00085909082010. A bank representative shall check the status of the loan, and contact you shortly to give you an update.

Regards, Customer Assistance, HDFC Bank
User782
 
Jul 30, 2010

Invalid charge

Dear customer,

An intimation of the revision in minimum balance requirements and the applicable charges was also published in individual account statements, as well as on our website. As such, these charges cannot be waived off. However, we recommend you contact the bank directly at [email protected], quoting your account number and the reference id TTU00081930072010, so we may look into your case in greater detail.

Regards, Customer Assistance, HDFC Bank
User782
 
Jun 1, 2010

Fraud money transfer from HDFC bank from my corporate salary account

Dear Mr Singh,

We are extremely sorry for the inconvenience caused to you and would like to further investigate your allegation of mis-selling. Request you to write to us at [email protected] with your credit card number, the policy number and your contact details. Please also mention the complaint id TTU00042701062010 in the subject line of the email. As soon as receive this information, a bank representative will contact you.

Regards,

Customer Assistance, HDFC Bank
User782
 
May 24, 2010

Misbehaviour (abuse word)

Dear Mr Singh,

We are extremely sorry about the distress our agents caused you, and would like to assure you that all our representatives are trained to behave politely with customers. We would like to work with you to resolve the issue of your repayment – request you to write to us at [email protected] with your credit card number and contact details. Please also include the complaint id TTU00039522052010 in the subject line of the email. As soon as we receive this information, a bank representative shall contact you.

Regards,

Customer Assistance, HDFC Bank
User782
 
May 17, 2010

disputed amount

Dear Ms Tulsi,

At the outset, please accept our apologies if our phonebanking officers did not prove helpful. To be able to investigate this matter further, we would need some additional details from you, such as your account number and the details of the credit / debit card you used. It would also help if you could mention the complete address of the ATM you used, along with the date and time of transaction.

Please send us an email with the above details to [email protected] with the complaint id TTU00035115052010 mentioned in the subject line. Once we have investigated the matter, a bank representative shall contact you.

Regards, Customer Assistance, HDFC Bank

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