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Consumer complaints and reviews about HDFC Bank

Sep 3, 2010

ATM Problem

I got ATM Card from PNB Gurgaon, I went to HDFC ATM situated at Moulsary Arcade DLF Phase-III Gurgaon.on 30-08-2010 and tried three-four times to withdraw 2000/- rupees but it was declined by ATM by telling '" your transaction is declined as time out" then I asked the Guard what is the problem. he said that there is a internet problem. Then I went to ICICI Bank ATM at the same complex and withdraw 2000/- but when i updated my passbook it was found that Rs 2000 was debited in my A/C twice on 30-08-2010 where as i have withdraw only 2000 from ICICI ATM. Please look into and advise me what action i should take. Contact: Ballu Ram Lohiya, Vill & PO Nathupur, Disst Gurgaon Haryana Contact No. 9911020000 and 9899782248 my Email. ID : [email protected], [email protected]
Aug 9, 2010

Personal Loan

I have applied for the Personal Loan from HDFC Bank. I have recieved the SMS on 29 August 2010 that "Your Personal Loan application is now accepted" but there is no further information after that.
Jul 30, 2010

Invalid charge


I have been charged an amount of 827.25 for non maintainance of average quaterly balance. HDFC bank increased the average quaterly balance from 5000 to 10000 rupees i.e. by 100% and I did not receive any notification from them about them. Even bank doesn't have any proof of delivery with them as according to them it was sent by post. I have this savings account with Shankarseth branch in pune however, currently i am residing in Gurgaon.
May 30, 2010

Fraud money transfer from HDFC bank from my corporate salary account

I have a corporate salary account opened in HDFC Bank in December, i was also issued a credit card from HDFC in November 2008 after lots of pressing from a HDFC bank personnel in Jaipur, when I was posted in Jaipur at HSBC Bank.At the time when they issued the card they assured me that their is not a single penny i have to pay to bank as long as i don't make any purchases from the card. I di'nt used the card even once till date.

It was some 20 days back, around Rs.8500 was put on hold in my account,when i tried to ask the reason for the same, the bank tried to mislead me by transferring my call from one dept. to another. It was one day when i called up customer care again, they told me that the money has been put on hold because i have some pending balance which is to be paid on my HDFC credit card,when i tried to know,for what particulars they have charged the money, firstly they regreted to disclose but after lot of force and calls from my side they said that i have opted for a HDFC policy for which they have charged the amount of which i have not recieved even a single intimation on my mail or mobile number which i mentioned in the credit card application form.

To bring in notice,the bank has debited my salary account without my permission or any information,on which i want to file a case of fraud and mental harassment on HDFC bank.

Sir, when i told them that i have'nt opted for any policy and very well remember that i have'nt ticked on any such option when i filled the form,they straightaway said now the amount have been debited from the account they cannot do anything and that is a final decision. The person i spoke to at Jaipur was Anurag Saxena (Manager-Cards collection),(93141 05629)at M.I road branch HDFC bank Jaipur.

Sir, my financial condition is not that strong niether have the capability in which i could handle a fraud of that amount.Request you to plz help me in this request and guide me accordingly so that could get my hard earned money back.

Nripendra Singh
98716 76620
May 21, 2010

Misbehaviour (abuse word)

I am using the credit card of the HDFC bank from the long time and i was making the payment on time on regular bases.but this time there is liottle bit of late . teh problem is that without informing me they make a call on my home number and start using the abuse words which is totaly unaccepted by me . so please kindly take action action against them and help me.

Your's Sincerely Customer
Dhyanendra Pratap singh
May 13, 2010

disputed amount

Hi ,

I have registered complaint against the disputed amount on 10th of April.This transaction was made on 10th April around 7-7:30p.m from ATM II FIRST INDIA PLACE,GURGAON.I have entered 1000RS/- for withdrawl but received only 400RS/-.It was happened with alot of people same day.Tried fixing this problem online by calling HDFC Customer care department but they are good for nothing.Every time when i called them either they disconnected the call or tried to convienced me by saying we'll revert you on the same shortly.This is very disgusting for the customers who are availing the services of HDFC Bank.
I hope after knowing this fact the HDFC Head Quater/Customer service would take some immediate action to resolve this issue and credit the disputed amount on my account ASAP.

May 4, 2010

Regarding ATM Machine

I , Ravi Kuashik have a ATM cum Debit card of State Bank Of India .

Today i use the ATM facility at my home town Sohna of HDFC Bank Machine But
as i entered my card in to machine the guard disconnect the power line and machine was out of work. After this my card remain in the machine and discussed about that to bank employees they said can not do nothing and i was advised to make a new card.
you are requested to a effective action in this regard.

Thanking You,
With Regards,

Ravi Kaushik
Apr 25, 2010


My Name is Riyaz Ahmad I have salary account with HDFC bank,i did a transaction on 20/04/10 but was showing some error, i called to HDFC customer care, there some body told me that your account has been blocked without saying any reason.then i called to Gurgaon Branch person he also replied me the same, now i am fully confused that, can i be able to withdrow money by cheques ?
please suggest me what should i do !

Riyaz Ahmad

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