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HDFC Bank

India,
Karnataka

Consumer complaints and reviews about HDFC Bank

Anshu k
 
Apr 21, 2019

Harassment

To whom ever it may concern.

I would like to highlight the true culture of HDFC Bank in Bangalore location. Tusar nigam is a Branch manager of Old airport Road branch. Mr. Nigam has very wrong attitude and he has spoiled banks internal culture and because of his wrong attitude and misbehaviour many employees has left their job. It's a matter of serious concern that the management has to take it very seriously and also management should sack or terminate him immediately. Why they have given the Branch manager role to a person who doesn't know how run the Branch and also not fit for any kind of role. Many of my colligue and friends of HDFC Bank they are so innocent and best people in the society they had mentally harassed by Branch manager. We also had seen that he has very wrong attitude specially towards ladies. Why and how this person is continuing in the bank and why not top management is taking serious step. I request to the management of HDFC bank to take necessary step to remove Mr. Tushar Nigam in order to bring good culture and peace to the old airport Branch in Bangalore location.


Kvasu
 
Mar 6, 2019

Deducting money for Zero Balance

Hi. I hold an account in HDFC. This was opened by mh company, being a salary account. Then they changed jt to to another bank, and we were never aware that zero balance will be charged. HDFC has deducted my money, how is it our fault when we were not aware of mainting a balance and moreover it is not out fault that our company changed to another bank.
I need the deducted charges back and also shut my hdfc account.
vijetha.vastard
 
Feb 25, 2019

Charged negative balance in savings account

Hi,

My balance in savings account went to negative for not maintaining minimum balance. I deposited money into my account to maintain minimum balance. As per my understanding, Reserve Bank of India has made it clear that the banks cannot make the balance negative for maintaining minimum balance. Please look into it
bharathb281
 
Feb 25, 2019

Applying penalty for not maintaining balance, without informing about salary account changed to saving account

Dear Sir/Madam,

I joined a software company in 2015. For this company they made me to open salary account in HDFC Bank (Branch - BASAVESHWARANAGAR, bangalore). Later 1 year I quit the job and joined new company, there I opened another salary account with some other bank. So I was not using my HDFC bank account. Later 1 day I loged into netbanking with HDFC then I saw -9500 amount (negative amount). Then I got to know that HDFC bank were charging penalty amount for not maintaining minimum ammount. As I was not knowing that I have to maintain minimum balance for salary account I neglected to close. But without bringing to my notice HDFC bank as been changed my salary account to saving account and they started to charging 600 penalty amount every month, now its total amount is -9500 ( negative amount).


Please I'm from middle class family, I cant pay 9500 amount to HDFC bank (charged amount for not maintaining minimum amount), that too they charged without bringing to my knowledge. So I like to complaint on HDFC Bank (Branch - BASAVESHWARANAGAR, bangalore), for doing there fraud things and charging amount for not maintaining minimum balance.
If they have called or communicated like your salary account has been changed to saving account and you have to maintain minimum balance, then I would have closed by bank account in HDFC bank.

Please address my complaint, as they are doing the same with other people and robbing amount from middle class family.

Thanks,
Bharath B

contact number : 9164621235
email : [email protected]
ragha808
 
Feb 12, 2019

HDFC Bank is cheater bank , they are looting money from customer's account

I have raised complaint here and followed up as per your HDFC response giving all the details in the emai;. Still after 1 week no response also.
How much of customer's money HDFC is eating like this ???
All I want is revert back my money to my HDFC account immediately

HDFC Banks is the worst bank


see below my complaint

All the details are shared to HDFC Bank over an email , complained and talked to HDFC BANK grievence cell and emailed to higher management more than a week. Until now no response at all bcoz you illegaly took all the money from customer



HDFC Bank Limited Feb 7, 2019
Dear Customer,

I request you to share your account/customer Id, Charges details, Complete issue and registered contact details to [email protected] with ref ID- TTU070219-16 in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance
ragha808
 
Feb 8, 2019

HDFC Bank closed the case I logged without solving not even responding on the case

I had logged complaint on deducting money from my account. case no is 8888887.
Hopeless HDFC Bank did not even respond and closed the just without solving

I tried to reach to Greivence cell, escalated to level 2 and 3 , emailed many a times with no answer and response to any of these. Finally after a week they closed the case

people please Beware of white color thieves HDFC Bank. don't open account in HDFC Bank please
They will take your money. you keep in their bank
ragha808
 
Feb 8, 2019

HDFC Bank official extremely rude

HDFC Bank people talk so extremely rude. One lady talked to me regarding my concern about their deduction of money from my account. She shouted and scolded me , got into fight and hung up the phone.
All this because they deducted so much amount from my account and when questioned she did not have answer , so diverted in all these unprofessional talks and closed the case

hdfc bank phone no where lady so so rude --- 080 25240013
ragha808
 
Feb 6, 2019

Looting money from my account deducting money due to balance

HDFC bank, Why are you eating customer's money ???
why you have deducted o much amount from my HDFC account?? HDFC desperately begged to open account, I opened salary account. After 2 months they started deducting amount so much. After calling many times they say my salary account got converted in Savings account without any intimation and started looting money from my account
such a hopeless hdfc bank I must say , cheating and taking customer's money

can u revert back below amount deducted to my Account immediately ???
[email protected]
 
Feb 2, 2019

DEBITED OF 1000RS

I AM NAMABALA AJAY KUMAR, AMOUNT OF RS 1000 IS DEBITED ON THE NAME OF CASA, IN MY HDFC BANK SALARY ACCOUNT. I WANT MY MONEY BACK
Dhananjay Rao
 
Jan 10, 2019

deducted 2124 Rs as Negative Balance

I have noticed the negative balance in my account i.e 2124 Rs . and i walked down to whitefield bangalore branch and requested for closing, They insisted me to clear the negative balance first, accordingly i paid 2130 to the teller and handovered my account closure form, Currently i have noticed that they have not credited the amount given by me, i have contacted customer care and got to know. and they have closed my account making zero balance.
Please help me to get the paid amount which is 2130 at the earliest.

Account No.
50100206604064
Branch
BANASHANKARI, BLORE
Name
DHANANJAY M RAO
Transacted Branch :HDFC Bank Skyline Icon, Pak Plaza, Vaikuntam Layout Rd, Bengaluru, Karnataka 560066

deducted 2124 Rs as Negative Balance

nivedhgeorge
 
Jan 8, 2019

Waiver the negative account balance

My hdfc salary account was opened, while I was working in my first company. It's almost 1 year now, I have resigned from there. And currently I'm pursuing my higher education. Recently I got a message that due to non-maintenance of monthly average balance for the account (which I was unaware and unprecedented about it), I have to pay fine for the same. As I'm a student, I'm not in a position to pay the penalty and maintain the monthly average balance. Due to all these circumstances, I want you to know that I'm not interested in continuing the banking service with you. So please close my account and waiver the fine amount.
Nikh 55
 
Jan 7, 2019

AMB charged without any intimation

Sir/Madam,
Cust ID 63882204
I have been charged for non maintenance of minimum balance for the past 1 month. Please waive of these charges and close my account as i have left the job from previous employer and no longer require you services, else i will be forced to file complaint in ombudsman.
Regards,
Nikhil
K.Monika Priya
 
Jan 3, 2019

Negative Balance of not maintaining Salary Account

It’s more than two years since I left my Company. I’m no longer associate with the company or your HDFC Salary Account. It is illegal to charge for not maintaining the minimum balance.

I am no longer using any of your HDFC services. I do not need this account due to personal inconvenience.
It is showing negative balance(-8500 Rs.) Due to your non maintenance charges still deducting money from this account on monthly basis.

Today I had visited in my home branch but the branch manager has refused to close.
[email protected]
 
Dec 10, 2018

Delay in Demat Account Closure

I have sent the form to close my demat account via speed post on below mentioned branch since my email_id is wrong mentioned in Demat account client profile .

Hdfc securities limites
Trade glibe, 2nd floor,kondivita junction, Andheri kurla road , Andheri (East). -400059

Speed post tracking id : EK348908654IN

Demat client id : ################
demat a/c no - 01526189
dp id : 13012400
netbanking customer id : 60410444

I have complaint on 26th Nov with having HBL=053-373-527 but there is no action so far.
I am pissed off following multiple times , can you please take an action to close my demat account at earliest.

Now again they are telling me to send the request via mentioned [email protected] which email _id doesn't belong to me and wrongly updated there.
However previously they told me to send physical form to close the demat account if email_id mentioned is wrong.

My correct email_id is [email protected] which you can see in netbanking custome_id 60410444 under which demat account has mapped.

Thanks,
Ritesh
Rashmi Phutane
 
Nov 30, 2018

AMB charges Discrepancy

Hi Team,

My name is Rashmi Phutane. I am writing this mail to compain against my Bank(HDFC branch Kasturi nagar Bangalore) for undue charges in my account. details as follow

I am an account holder with HDFC bank A/c no:- 50100076316857. I was charged following my account .

Below are the Transaction details

Date charged Amount

15-Nov-18 17.7
15-Nov-18 708
15-Nov-18 708
15-Nov-18 706.85

The account was opened as salary account with my last organisation 3.5 years back. During the account opening procedure, Bank executive did not inform me that

 My HDFC salary account will be automatically be changed to saving account once I quit the organisation

 And that i need to maintain any average quarterly balance AQB or AMB (average monthly balance)

I was not even communicated via mail or call by my relationship manager that I need to maintain any balance to avoid minimum balance charges. Because of the above blunder & negligence of the bank, I have been charged the fees mentioned above without my knowledge.

I have wrote a mail to HDFC Bank Manager Mr. Sanjib as suggested by my RM on 21st November 2018. However, even after a reminder mail I haven’t heard back from the bank.

I request you to kindly help me get my money refund and close the matter.

Thanks & regards

Rashmi Phutane
[email protected]
 
Nov 20, 2018

Nagative balance in my account

I have opened salari account in hdfc bank in kasturba branch bangalore karnataka after i loose my job salari is not credited in my account after 3 months i am checked my balance then its come -700 rupees its a totally fraud
Please help me
Santhosh Dorairaj
 
Nov 16, 2018

Deduction of amount from the HDFC Bank account

Deduction of amount from bank account
Hi,

This is to inform you that my Debit Card has been used/swiped on 16th November 2018 at 18:33 in Mumbai for Rs. 1,899.00 by HDFC. I have not taken any service from them then how come they have debited my account. Moreover, where did they get my bank details from.

Below are the details :-

Name - Santhosh Kumar D

16 Nov 2018 POS 436303XXXXXX2566 CPONEASSIS POS DEBIT P16902597169 16 November 2018 1,899.00

I have not availed any services from them.

Kindly reverse these charges and also request you to clarify how is a POS transaction possible without any PIN / OTP confirmation??

LOOKING FORWARD TO YOUR COOPERATION IN THE SAME

Mobile no: 9900691982

Regards,
Santhosh Kumar D
[email protected]
 
Nov 14, 2018

they are changing me for low balance and account is blocked as i lost my sim card and i am in USA

Hi i had a balance of 3000 in my old salary account which later automatically converted to savings and they are charging me now foe less balance and the amount has gone to -1000. I am in USA now so my old mobile number connected to account is blocked and bank account password is expired . i am not able to do anything. I need a solution here and my money back.

My mail ID is : [email protected]
Abhilash.080
 
Nov 14, 2018

Charged for non maintenance of minimum balance

Hi,

This is Abhilash,
I had a salary account with HDFC Bank a year back and later i switched my job and the salary account was with different bank.
The HDFC Bank account was changed to savings account without any notice and now i have been charged for non maintenance of minimum balance.
Please help me to solve this issue as i was not informed about the non maintenance of minimum balance.

Thanks
Abhilash
Harika Midadala
 
Nov 4, 2018

charged for CASA installment

I was charged rs.2500 by HDFC bank under 'Installment Pay. transfer from CASA. - 50400127531277'. Respond at 8500554600 ASAP .please disable it and refund my amount

Thanks
Harika Midadala

charged for CASA installment

Nmondal123
 
Oct 28, 2018

Cancelled my one assistment service and refund my money

Hello

ONE ASSIST
I have used Hdfc credit card ending 7087 and has been debited Rs:1399 for the activation of one assist MFEE protection. I do not get any calls from your one assist executive to activate one assist m wallet protection. My money was deducted every month. Please deactivate the wallet assist member ship and stop this service. I request to you please refund the complete debited amount to my credit card.
Regards. AZHARUDDIN MONDAL. ph no-9475162973
Nmondal123
 
Oct 28, 2018

Cancelled my one assistment service

Hello ONE ASSIST,
I have used HDFC credit card ending 7087 and has been debited Rs:1399 for the activation of one Assist MFER protection. I do not get any calls from your one assist executive to activate one assist m wallet protection.
My money was deducted every month. Please deactivate the wallet assist member ship and stop this service. I request to you please refund the complete debited amount to my credit card.
Regards AZHARUDDIN MONDAL. ph no-9475162973
gm.vigne5h07
 
Oct 22, 2018

Unknown Charges deducted

Unknown charges deducted from my bank account with the description of INST-ALERT CHG INC GST. There is no prior information from the bank about this deduction, even there is no SMS alert for this transaction.
Jyoshna Addanki
 
Oct 10, 2018

Deactivate Smart Pay

Every month my prepaid mobile is getting recharged for Rs.100 through Smart pay option and the amount is getting debited from my credit card. I never activated this option and unable to deactivate this option using HDFC Net Banking website.
When I called Customer Care and told them about the issue, they disconnected the call saying Servers are busy...We cant process your request.
Seeing the number of similar complaints from many people, I believe strict corrective measure is mandatory to address all these complaints since HDFC's reputation is at stake.
gbsambhrama
 
Aug 7, 2018

HDFC Bank - inst-alert chg inc gst apr-jul2018-mir

I have seen the following charges in my hdfc salary account.

1. Hdfc has started charging once every quarter

2. Inst-alert chg inc gst apr-jun2018 charging for instant alert for the account. When opening the account they mentioned that this service was free and now they are charging . this has been done for many quarters now

They should inform the customer before charging. You cannot hold the customer at ransom.

I am not sure how to resolve this please advice...

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