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HDFC BANK LIMITED

India,
Delhi

Consumer complaints and reviews about HDFC BANK LIMITED

Mayank Singh
 
Jul 9, 2019

Heavy none maintenance charges and denied to close the bank account

My name is Mayank Singh and I am living in Delhi. I opened the bank account in HDFC bank D 9, South Extension, Block D, South Extension II, New Delhi, Delhi 110049 my account no is 50100102384930 I opened that bank account is to avail the facilities of a private bank, initially my account manager Mr Sudhansu informed me that he will give me classics bank account membership where I no need to maintain the minimum amount and I can run the account on zero balance but I maintain the 20k monthly but after the losing my job I was not able to maintain the balance and suddenly I got the message regarding none maintenance charges so I visited the branch and I got know that Mr Sudhansu got the transfer to another branch and he stopped picking my calls. I urge the other bank executives to close the account so they told me that leave it as it is it will be deactivated after some time and we are unable to close this account. In 2019 I am still getting the messages about none maintenance charges. I don't know how to close that account and I feel very helpless and also am not able to pay the none maintenance charges also this is not my fault because I was cheated by the bank account manager.
I didn't take any amount or misused the facilities of the bank but they cheating with me and continuously adding the charges.

After all this situation I decided to put my complaint here to get the solution on it.

Kindly help me out on this matter.

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