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HDFC Bank Mathura

Uttar Pradesh

Consumer complaints and reviews about HDFC Bank Mathura

Dec 14, 2018

Credit card issue

I have already made online ditailed complaint on 7.12.18 for above credit card preclosing loan account. Information received that auditor examing the issue.But till today no any information provided by you. & no complaint no. received. All my transaction is online if any documents required please inform me. So please take necessary action.My account no is 0268100115523 & credit card last four digits is ××××××××××××8645.
Dec 7, 2018

Credit card issue

I am Rajesh Kumar vohra my HDFC Bank saving account no. 02681000115522. Credit card number ################.After paying first year fees of my son Samarth Vohra BBA course in Christ University from above credit card RS.151770.00 bank converted into loan & says it will recover in 12 instalment RS 13870.00 including interest.On 14.8.18 I contacted to HDFC Bank customer care number 0522-6160616 for pre closing the loan account bank representative says after bill date 14.8.18 with 3% precloser charge rest amount RS.109530.00bill August 18 RS.27945.00 total RS .137475.00 paying above loan account will be closed.I paid RS. 137475.00 on 15.8.18 online .But bank again charge loan instalment rs. 12362.05n interest RS. 1508.92 in bill september 18 & bill amount minus from above deposit RS.137475.00 . I make complaint on HDFC Bank portal grievance redressal@hdfc.com on 17.9.18. Bank mail on 27.9.18 says there is no precloser request received.I again complaint on 28.9.18 that as per conversation on 14.8.18 on customer care number 0522-6160626 by your representative I deposited RS. 137475.00 then why are you saying there is no precloser request.I have made many time complaint online & also on customer care number but bank not solved the issue.Bank also charge loan instalment RS. 12541.30 & interest RS. 1329.67 in October 18 bill.Now Ian fadup phycaly n
mentally harrassmentt done by bank.My government work also suffer. So I request to take proper step & Direct to HDFC Bank authority to recognise the loan accounts close on 15.8.18 after paying the rest amount & reverse the instalment n interest amount charged in september 18, October
18, November 18 bill any further month. For physical n mentally harrassment provide compancession RS. 1lac by HDFC Bank. Rajesh Kumar vohra

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