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HDFC Credit Card

India,
Andhra Pradesh

Consumer complaints and reviews about HDFC Credit Card

vijayalgol
 
Mar 15, 2017

Loan on Credit card- Extra amounts as Service tax

I took an amount of 100000 towards loan on credit card, when I called the customer care they confirmed an EMI of 4701 for 12 months. I have not charged any service tax on 1st EMI and they added 150 plus amount towards service charges on 2nd EMI. When I contacted again through customer care, Abhijeet Manager has confirmed that these charges are applicable. When I told this was supposed to be informed when I called or while offering the loan and he do not have any answer when I asked why have you not charged on 1st EMI.

Please advise me where to raise/file a complaint against the bank on this issue.

Regards,

Vijay
Karunakar Singh Thakur
 
Feb 2, 2017

HDFC credit card RENEWAL MEM FEE INCL ST & SBC

Dear Sir/Madam,

I have seen 'MEMBERSHIP FEE INCL ST AND CESS fees as 575/- in Account summary of unbilled transaction of my credit card /-. I am really confused after seeing this, i am using HDFC Bank card since more than 2 years. I am regularly paying the out standings before due date of every month. Also, This card is free for lifetime(as told by HDFC representatives) Why have you charged RENEWAL MEM FEE INCL .Please clarify and revert me with details.

Karunakar Thakur
[email protected]
+919579791719
ajaydevkr
 
Jan 30, 2017

RENEWAL MEM FEE INCL ST & SBC

RENEWAL MEM FEE INCL ST & SBC
Dear Sir/Madam,

I have seen 'MEMBERSHIP FEE INCL ST AND CESS fees as 575/- in Account summary of unbilled transaction of my credit card /-. I am really confused after seeing this, i am using HDFC Bank card since more than 2 years with . I am regularly paying the out standings before due date of every month. Why have you charged RENEWAL MEM FEE INCL . Please clarify and revert me with details.

Ajay Dev
[email protected]
+918870689579
pappula
 
Jan 17, 2017

settlement

Hi,

I Pappula satish kumar,HDFC credit card no.############-2712.so i need to settlement my HDFC credit card payment,Card limit was Rs.30,000/- and still i paid Rs.40.000/-(Plus) Now i don't want to pay anymore payments like over Due's & Interest E.t.c.,


Thanks and Regards,

Pappula Satish Kumar

Mobile No:9989055231
hatwarvv
 
Nov 28, 2016

NON RECEIPT OF CREDIT CARD

REGARDS.... MYSELF VIJAY HATWAR, I HAVE SUBMITTED ALL THE REQUIRED DOCUMENTS ALONG WITH SIGNED FORM APPLICATION NO. CC27576962 IN THE MONTH OF JUNE-2016. IT'S ALMOST SIX MONTHS PAST BUT YET I DIDN'T RECEIVED MY CREDIT CARD.I REQUEST YOU TO KINDLY LOOK INTO THE MATTER AND DO THE NEEDFUL AT THE EARLIEST.
amithsr09
 
Nov 7, 2016

RENEWAL MEM FEE INCL ST & CESS

Hi,

I am using HDFC Credit Card since 3 years. On 6/11/2016 I have been charged with Rs.688.85 for RENEWAL MEM FEE INCL ST & CESS. I have no idea what this is and why it has been charged for me? I need explanation for this.

Thanks,
Amith
+91-9620134032
[email protected]
vinodp520
 
Nov 1, 2016

UN AUTHORISED ACTIVATION OF PLANS WITH MY CREDIT CARD WITHOUT MY KNOWLEDGE.

Dear Team

I am using HDFC CREDIT CARD SINCE LAST 4 YEARS CARD NUMBER ENDING with 1340. ONE ASSIST MFEE has been activated to credit card account without my knowledge and charged Amount Rs1799/-. So request you to cancel the ONE ASSIST MFEE plan against my card and refund the amount.

THANK YOU,
VINOD
9866150520.
vinodp520
 
Nov 1, 2016

UN AUTHORISED ACTIVATION OF PLANS WITH MY CREDIT CARD WITHOUT MY KNOWLEDGE

Dear Team

I am using HDFC CREDIT CARD SINCE LAST ONE YEAR CARD NUMBER ENDING with 1340. ONE ASSIST MFEE has been activated to credit card account without my knowledgr and charged Amount Rs1799/-. So request you to cancel the ONE ASSIST MFEE plan against my card .

THANK YOU,
VINOD
9866150520
shubha_basavaraj
 
Nov 1, 2016

HDFC Credit Card Complaint – MEMBERSHIP FEE INCL ST AND CESS

Hi,
I am a HDFC Credit Card user from last two years. I have been charged with Rs.575 for RENEWAL MEM FEE INCL S on 05/10/2016 which I have never been informed about. The card had been issued as free for lifetime. It’s just ridiculous to charge now after one year for a free card. Please consider to explain.

Thanks
Shubha
shaiksk
 
Sep 27, 2016

In prpper resoonse

Name:-SHAIK.PEERU SAHEB
Mobile No:-+91-8885868711
Card No:-XXXX XXXX XXXX 2768

Your running bank or Fish market.I got below issues from your side.
1.My credit card limit is 40,000 with out any intimation my limit reduced to 34,000.
2.Two months back i have EMI option for pay bill but Now I can't.
3.I used my credit card for petrol 280 RS Debited from my card. Previously i can't have any charge.
4.With out intimation 240 RS debited from my card.
5.At the time of taking card You will say 5% cash back on each transaction.Still now i can't get it.


If your are not response Properly i will give complaint to consumer court and proceed Legally.
ARSRocks
 
Sep 19, 2016

RENEWAL MEM FEE INCL ST & CESS

I am paying bills before due date but HDFC Charged me 575 Rupees in credit card bill
by name of : "RENEWAL MEM FEE INCL ST & CESS" . This card is free for life time as said by the officials while issuing the card
than why did bank charged me for it.I need explanation as well as return my money back.

Regards,
ARS
9028274323
kazimsyed
 
Sep 13, 2016

FIRST YEAR MEM FEE INCL ST & SBC

I am paying bills before due date but HDFC Charged me 688 Rupees. in credit card bill by name of : "FIRST YEAR MEM FEE INCL ST & SBC" this card is worst. This card is free for life time than why company charged me for it.
Ponaganti
 
Sep 6, 2016

RENEWAL MEM FEE INCL ST & CESS

I am paying bills before due date but HDFC Charged me 575 Rupees. in credit card bill by name of : "RENEWAL MEM FEE INCL ST & CESS" this card is worst. I Need explanation as well as return my money back.This card is free for life time than why company charged me for it. This is worst service .................

Regards,
Reddeppa
+8123789337
chilakapati dushyanth
 
Aug 22, 2016

RENEWAL MEM FEE INCL ST & CESS

RENEWAL MEM FEE INCL ST & CESS

I am paying bills before due date but HDFC Charged me 572 Rupees. in credit card bill by name of : "RENEWAL MEM FEE INCL ST & CESS" this card is worst. This card is free for life time than why company charged me for it. I Need explanation as well as return my money back.

Regards,
Dushyanth simha
+9059605645
Diana Reddy
 
Aug 20, 2016

Rude collections agent

The collections agent was extremely rude, mean and insensitive and completely out of line. How dare she say that "...I know your address, I know where you live, I will send my executive there...you are working with Deloitte right?". I know collection agents have to be firm and assertive but this is unacceptable, she is argumentative and has the gall to say that ' I want the payment...' Who the hell does she think she is. No wonder people feel disgusted, don't push the line just because you are collections. Don't try to cover up saying it's in the best interest of the customer, nobody has the right to speak the way Shaheen spoke with me. Digisting behaviour. When I asked for a supervisor, she counter argues saying 'why do you want to speak to my supervisor and she herself is a supervisor.'!!! What is that behaviour HDFC. You think customers are dying without you? Please, don't be be so cheap. Understand your customers. Disgusted.
SamVijay19
 
Aug 16, 2016

Late fee reversal

Hi HDFC bank,
I am your loyal credit card holder since long (6 years), i do make the payments in time but I was shocked to know that late fess charges of Rs.500/- has been imposed to me as my last day was 4/08/ 2016 friday and i made a ATM payment on monday dated 07/08/2016 still authorities has imposed late fess charges. I hereby request you to kindly reverse the late fees charges of Rs.500/-

I also request to clarify on
Billed finance charge - Rs.418
finance charges - Rs.141
service tax Rs.169

I also attached the screen shot of my detailed statement. kindly look into it and do the needful.
on what basis the finance charges has been charged.

I kindly request to waive the late fee of 500/- if you check my track record till date i never missed my payment. kindly look into it and do the needful. if anything is needed kindly reach to me at 9985187383

Late fee reversal

[email protected]
 
Jul 26, 2016

Unknown Charges

HDFC sucks. This is worst bank.

if you are using HDFC credit card believe me your life will be HELL. These AHs are cutting charges like there father is paying me.

Every month I'm loosing 700-1000 without any reason.

IF I'm paying my dues of 10000 they only 9400 is getting added to my credit balance. Remaining RS 600 you can't even come to know until you calculate. This bank is fraud. It should be banned. They are cheaters and frauds.
Tabraiz Mehdi
 
Jul 19, 2016

Froud

FIRST YEAR MEM FEE INCL ST & SBC
I am paying bills before due date but HDFC Charged me 572 Rupees. in credit card bill by name of : "FIRST YEAR MEM FEE INCL ST & SBC" this card is worst. This card is free for life time than why company charged me for it. I Need explanation

Regards,
Tabraiz Mehdi
+966571846690

Froud

Prashanth Debbadwar
 
Jul 17, 2016

Emi cancelled without my permission

Hi,
I have bought an Apple ipad air on 2016-06-24.I bought it for 9 months emi. In bill also it is clearly mentioned that it is 9 months emi but from hdfc bank I got mail that emi is generated for 6 months. I also checked online and it was showing 6 months emi. Then I called customer care and asked is it possible to convert that 6 to 9 months emi, Customer care representive FARHANA said it is possible and will do that. I think she had done some mistake Now bill generated for me without emi. I have called many times to support they are saying it is not possible to convert it to emi. After calling may times again a connected to FARHANA, in that call she agreed that mistake done by her i have call recording of that. So mistake is from bank said but they are not solving it. Instead asking me to pay in single payment which is not possible for me. I got frustrated calling many times to customer support. No one addressing my problem. Please Observe the bill attached.

Emi cancelled without my permission

naveenfage
 
Jun 24, 2016

mem fees

wat is the mem fees charged to me , can u explain
gvsprasad
 
May 7, 2016

non receipt of credit card

I have applied for hdfc credit card on 24.03.2016 at hdfc bank, malkajgiri through hdfc card issue staff by name Mr. VIVEK, my application No.CC26440782 dT.26.03.16. 5 days later, when I contacted Mr. VIVEK (cell No.8801005212) , I was told that my application was not logged in as the Xerox copies of my personal documents submitted were lost by the branch and I was told to apply again.

Hence, I once again applied with hdfc Bank West marredpally branch through Mr. Md. IMRAN on 27.04.2016 with application No.CC26937466. I got reference No. to my mobile i.e. 16042920613900S3. I got somany verification calls and your staff has visited my place and confirmed that your card will be sent to you by post to your residence address. But, no card was received by me and when I track the status of my application online it was DISAPPROVED without any reasons. But, I was told by your customer care service executive that process of issue of credit card in hold due to multiple applications.

Because of your bank staff fault, I have applied second time. Hence, I request you to look into the matter and do the needful, and please take proper action against the staff who were at fault in misplacement of my personal documents.

Expedite your positive action pl.

(G.V.S. PRASAD)
CELL NO. 9866018419.
kabirahmad
 
Apr 18, 2016

FIRST YEAR MEM FEE INCL ST & SBC

I am paying bills before due date but HDFC Charged me 572 Rupees. in credit card bill by name of : "FIRST YEAR MEM FEE INCL ST & SBC" this card is worst. This card is free for life time than why company charged me for it.

Regards,
Kabirahmad
9925848115
sudha0025
 
Apr 10, 2016

RENEWAL MEM FEE INCL ST & SBC

RENEWAL MEM FEE INCL ST & SBC
I got the HDFC Credit card as life time free card, now its mentioned as "RENEWAL MEM FEE INCL ST & SBC" fee as 572, pls clarify why this has been given. Also mention on what basis this amount is defined.

Please revert this.

Regards,
Sudha Brahmeswara Rao M.
[email protected]

RENEWAL MEM FEE INCL ST & SBC

yogeshsarjerao
 
Apr 4, 2016

RENEWAL MEM FEE INCL ST & SBC

I had received Rs. 1145 Dr/- as RENEWAL MEM FEE INCL on 24/06/2015. I am really confused after seeing this, please clarify and revert me with details. My Card No. : ################ .HDFC Bank card since more than 1 years with . I am regularly paying the out standings before due date of every month.

Why are you add my card RENEWAL MEM FEE INCL .Please solve this problem. I am not understand . Please contact me on my registered no.
KadharBasha
 
Mar 1, 2016

RENEWAL MEM FEE INCL ST & SBC

I got the HDFC Credit card as life time free card, now its mentioned as "RENEWAL MEM FEE INCL ST & SBC" fee as 572, pls clarify why this has been given. Also mention on what basis this amount is defined.

Regards,
Kadhar Basha .S
[email protected]

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