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Consumer complaints and reviews about HDFC

Rahul Roy
Apr 26, 2019

HDFC Fraud with me

Dear Sir/Mam
My Name is Rahul Kumar ,my account is in hdfc candolim branch goa,account no. Is-50100209133341,my account is not secure in your bank,dont know how i got a mail from your bank regarding bank loan repayment that is auto loan that has not taken and utilize by me and even I m not aware about this fraud but ,m getting repayment mail from hdfc bank,on that mail loan account no. has mentioned.is 54814289,i know its done by hdfc and there staffs itself ,so many times i tried to share my issue to hdfc staffs but there staffs behaviour was not expected very poor experience with hdfc so its my humble request to you short-out this major issue as soon as possible otherwise i will have to take legal action against hdfc and there concern team through court and consumer forum,before few months its happened once regarding credit card that i have nt taken bt was often getting repayment mails and calls from bank,so kindly look into this matter as soon as possible,otherwise i will take major action against you and your bank.

I shall be very thankful to you..!

[email protected]
Mar 16, 2019

HDFC Bank sanctioned a loan of Rs.155000 against my credit card without any confirmation and maximum time my personal account operated automatically

Sir, This is Deepak Kumar (Mob.-9062940460, [email protected])HDFC Bank a/c holder (Cust. Id.- 63958662, A/c no.- 50100116851378). I had open HDFC bank a/c in 2015 as max saving account with HDFC securities a/c. When I was trade in equity script in 2015-16, I saw your bank automatically sold my holding shares and that time I was found our Vedanta ltd. shares approx. 400-500 shares sold automatically. And that amount not receive till now. Approx 10 months later, I have changed my max saving account to Classic Account in that case my saving account changed to non-maintenance account but still you have charged me rs.700 rupees every month for non-maintenance charge. And few months later, bank have automatically changed my classic account to again max saving account i.e. in maintenance account without any confirmation/inform.
At that time I was in financial problem, so I was decided to close my account but my small shares holding exist in demat account. That’s way I was decided to share my account details to my friend Arindom Patra (Mob.-9563565848) and after that he was handle and continue with my hdfc account service. After that I have used my credit card only. But few months later HDFC bank authority was called me and they have told me, you have taken loan of Rs.155000 against your credit card. That time I was shocked, and ask how is that possible? How can give you loan to any other person without my permission. Earlier, when HDFC was offered me pre-approved personal loan of Rs2.55 lacs three times, but every times loan offered rejected by Branch manager and executive due to IT files.
After that, I was trying to contact my friend but still not reachable. Again, I was trying to contact HDFC bank customer care for sanctioned authority name please and tried to talk directly, but still HDFC Bank not provided any name to me.
After that, my credit card was blocked by HDFC Bank in sep.2018 .

HDFC Bank have taken action without any permission/information :
1. Sold my many intraday and holding shares automatically, that’s reason I've faced many losses.
 Till I’m not getting approx. 400- 500 shares amount of Vedanta ltd.
 Till not getting 200 bonus shares of script name don't know (check statement details, that time price Rs.142/share)
 Automatically sold my 18000 shares of Avance Technology Ltd.
Without my permission changed my Classic Account to Normal Max Saving Account
 Three times rejected my pre-approved personal loan of Rs.255000 due to IT files, which was directly pre-approved by HDFC Bank.
 HDFC Bank was charged approx rs700 per month many times for a/c non-maintenance fee
 Without my permission/documentation/confirmation/physical acceptation sanctioned loan amount of Rs155000 against my credit card. Why hdfc bank provided loan against credit card amount was directly credit in my saving account instead of credit card?
9. I was received mobile sms from name of HDFC Bank to buy 2000 shares of Sawaca Business Finance Ltd. @24. Because of this, I have lossed approx 42k in that shares.
10. In 16 Feb. 2016 HDFC Securities was sold my all vedanta ltd. holding shares automatically @73. I have lost big amount in this script. After one year price hike from @73 to @360.
11. I wasn't receive total credit limit of my credit card of Rs.120000. I have receive Rs.112000 credit limit of my credit card. I don't know rest amount is where.
 Without any confirmation HDFC Bank was blocked my credit card in Sep 2018.
 Without any reason HDFC was charged me over limit fee on my credit card many times.

Latest automatically actioned by HDFC Bank
14. An unknown number(25485081) updated automatically on my HDFC Securities account on 08 March 2019.
15. A fake Insurance policy generated automatically by HDFC Life on 11 March 2019, which has Policy No.: IF000119 UIN: 101N005V05, Scheme no.-PM000216744 with mentioned unknown mobile number (8486478144) and unknown address (B-121 sector-5, Noida, Delhi NCR, Delhi-201301).
Why, and what nonsense going on? Why HDFC Bank operated my account automatically. Please investigate and refund my all deducted amount which was deducted automatically in last three and half years and revert my all losses amount which was operated by HDFC Bank.

Sir, I don’t know what should I do.. I have no enough amount to pay my loan amount. Please investigate and verify my complete issue and give me suitable resolution.
Definitely I will accept your given resolution feedback.

Yours’ Faithfully
Deepak Kumar
HDFC Cust. Id- 63958662
Feb 19, 2019

amount not credited to sbi Beneficiary

Amount of Rs 5000 is deducted from my HDFC account but not credited to beneficiary account. I have waited for 5 days but still the scenario is same.
Saianki chatterjee
Feb 8, 2019


Balance in my account got deducted towards my credit card payment without any notice . Now my balance is in minus and I need to make my other payments . They have deducted above Rs. 55000 and now my balace is Rs. -51884 . Kindly assist me with the same.
Rashmii Sudhakar
Feb 6, 2019

Deduction of balance

I opened hdfc in Bangalore during internship because I was said it is zero balance account and I completed my internship and I'm now studying in tamilnadu..They deducted 600rs as maintenance without informing before hand the need of maintaining minimum balance...as a student how can I maintain 10000 balance .please look into it
suman nandi
Jan 24, 2019

Fraud call

Just now got a call from the number 9910402718 (claiming to be HDFC Bank) asking me about two wheeler loan and addressing me as Mr.Govind Gupta.

From True caller the number is showing to be from Delhi.

Please take action against this number ASAP.

Suman Nandi
Jan 22, 2019

Deduction of no maintain fee

My company open my salary account in hdfc bank in 2016, at that time we were informed that it is a zero balance account, now they keep deducting money even my account is not operational for over a year.they even send message that they will deactivate my account but didn't do so.. please see in to it.my account no is 50100125039197
karthik bandi
Jan 22, 2019



This is to inform you that HDFC bank debited amount around Rs 17,831.32/- from my account without informing me.When i checked my statement , it is showing withdrawl amount transferred to "FUND TRF DM-545964XXXXXX1385". NO transaction ID.

I tried to call HDFC bank, but no response.

My account number is :50100064710564 ,Bangalore HDFC BANK

Please some action againt this issue..

Nov 19, 2018

HDFC NRI ACCOUNT Penalty charges and Customer services are sensitive to the issue

This is a year long issue with HDFC.

i have Requested to change my existing account with HDFC to NRI account.
But they haven't updated the account properly and did not receive my welcome kit.

Some technical issue with Bank on sending Welcome Kit to my location. ( This is HDFC bank issue and why they are keep on deducting the amount from )

its some much frustrating and wanted to close the account but HDFC customer service are pathetic in handling or solving my issues

Without evening sending Welcome Kit, they have keeping deducting my account and it is around negative balance of 8000 where my existing 5000 were taken away as penalty

Hi Sajeesh,

Sorry to say this.
I am extremely disappointed with HDFC and going through the bad experience with them.

I have requested to

1) convert my existing HDFC account to NRE account

2) create new NRI account and

3) update my phone and address details to US address and phone number.

issue :

1) the account is still showing India address and phone number
2) i have not received the welcome to this new account

how in vain, I will maintain this account and have the minimum balance if I have not provided with login access and details.

HDFC customer care is so pathetic.

HDFC NRI ACCOUNT Penalty charges and Customer services are sensitive to the issue

Pritam Ajmire
Oct 16, 2018

Demat account opened without my knowledge

This is to inform you that, you have opened my Demat account without my knowledge, kindly close the account and refund my amount of inr 619.50 on 11 Oct 2018.

DP Account number -39753906
Name - pritam ajmire.
Sep 28, 2018

Incorreclty charged for CASA installment

Incorreclty charged for CASA installment
I was charged rs. 1000 by HDFC bank under 'Installment Pay transfer from CASA. - 50400124316470'. Respond ASAP.

Sep 14, 2018

One assist HDFC complaint

Dear Sir/Madam,

I'm Using HDFC debit card. I was going through credit card transaction and found that deducted the amount of 1899 from my credit card without my permission on 7 sep 2018.

Kindly cancel this plan and request you to refund the amount of Rs 1899 . Pleases deactivate ONE ASSIST membership & refund me all the deducted amount.This is unacceptable that you deduct amount on name of one assist MFEE without customer's info. If it happens again i will cancel my card.

Kindly, refund my amount or i need to make a complaint how you people debit money without customer information

Thanks and Regards
Anishabrata Dutta
Jul 22, 2018

Enrolled to One Assist membership without prior intimation

I am using HDFC Credit card (4893************0929) and I have been registered to One Assist without taking prior information of mine. In this regard I want to convey the message to your team to cancel the plan of one assist.

Don't enroll me to any such plans without my permission or else I will have to cancel my credit card..

Anishabrata Dutta
Registered mail : [email protected]
Jul 10, 2018

not providing card statement

Hi There,

We are requesting Credit Card Statement for my father's credit card but your customer care is unable to provide since my father who has his account with HDFC, does not have his mail id registered and no branch or no customer care can help us out in that.

We are in urgent need of the statement. Kindly help us out.

Customer ID-6076540
Statement Period:- Apr'16-Sept'16
Jun 14, 2018


My credit card debited... with RS.9999/- for paytm account with out my knowledge..

Please refund.
Gopi Nath Tmg
Apr 24, 2018

Cponeassis mumbai

Thank you for using Debit Card ending 5024 for Rs.1899.00 in MUMBAI at CPONEASSIS on 2018-04-24:18:36:59 Avl bal: Rs.104035.71

I got this measage
Kindly refund my money back
Hdfc seems very insecure please refund my money back

Cponeassis mumbai

Sanskrita Bharadwaj
Mar 29, 2018

Problem with HDFC Bank--Balance is Negative without my knowledge--Please help!

My HDFC account was a salary account which got converted into savings account after I switched jobs. I have no idea abou this because they never informed me about it. Now, I don’t know how but when I checked the last time, my balance was -4500. I don’t even live in the same city where I created the account to even ask them to close it. I wrote them a mail seeking assistance but the wrote back to me saying if I wish to close the account I need to fill a form and submit it at the home branch. How do I deal with this situation. Ideally I would like to speak to someone, but I can't even get through to anyone. Please help! Also according to RBI guidelines, banks can't charge for negative balance.
Jan 1, 2018

unwanted debit

Rs.1,748.46 has been deducted from my account without any acknowledge

Below are the details of the Transaction:

Narration - Net PI to HSL Sec A-c 3078963-00602340029410
Cheque/Ref. No.-############
Date- 01 Jan 2018
Kindly reply ASAP.

RamaKrishna Sunnam

unwanted debit

Nov 1, 2017

Error while transferring money

I am not able to transfer money through net banking ,there always show a error application transaction not aplicable
Rohit Kurve
Oct 3, 2017

Getting calls and gets disconnected

I am getting calls from below list of numbers from same series. when i pick up the call it just beep and get disconnected. Frequency of the call getting increased. Request you to kindly take necessary steps.

080-615 16400
Sep 28, 2017

Debited 399.96 Rs to ECS D-IILECS - IL AND FS-TXIL166899 without my Consent

My HDFC savings account has been debited with Rs 399.96 on 27-09-2017 to ECS D-IILECS - IL AND FS-TXIL166899 without my consent. I don't know why bank is not trying to contact the account holder to confirm the ECS.
I can see many complaints against IILECS. No doubt that they are frauds. Please help to get the money back and take sufficient action against them.

Name: Girish Kumar
Bank: HDFC
Branch: IT Park, Bangalore
Sep 27, 2017


I got credit card ending with 8795 Ten days ago and has been debited with Rs.1299/- towards One Assist Membership Fee on 20/Sep/2017.

I dint get any call to activate this one assist Membership. But they are automatically debited my HDFC credit card.

I have tried contacting the email address but no response from OneAssist.

This is a completely fraudulent transaction from the company. Please refund Rs.1299/- immediately to the credit card otherwise will need to raise grievance with Consumer Court .

Credit Card : HDFC - Ending with XXX8795
Contact no. 9928102320
Sep 21, 2017

AMB charges deduction

I am Priyadharshini V
Account No.: 50100045765125
The bank has deducted money from my account and the description "AMB CHRG INCL GST FOR AUG2017-MIR1725260271444" is given in the account summary. RBI guidance to banks has been not to charge customers on dormant accounts when they do not have any balance. This bank is doing this to their customer by deducting such amount without any information. With what basis have they deducted it and this is the worst situation I have ever had. So please take necessary steps against this bank and help me to close my account.
[email protected]
Aug 19, 2017

Bad behavior

I am credit card holder of HDFC BANK from West Bengal (Kolkata) , I called up to customer care service to know the billing cycle of my credit card on 19th August 2017, one female executive responded to my call name debleena, I told her about my queries but she couldn't clearly understand my question after so much difficultly I made her clear about it then she luckily she managed to clear my doubts only 50% so frustrated me was focusing to close the call as I was not satisfied with with the conversation but in the midway she began to tell my that my details is incomplete as there is no nominee is Registered and I got concerned as this is my first credit card and I don't have much knowledge related to it, so I began to listen what she is saying and for my luck she started saying that it will be a chargeable service and it can be done in EMI.
Then I realised that all these are there marketing techniques for there own profit, so I just disconnected the call as I was really not interested.
After an hour I again got a call from one landline no +913366193800 this time one male called stating that are you interested for nominee against your credit card as It will give you insurance coverage and etc which is chargeable I told him no as this is not compulsory for which he replied to me in a rude way then call ended.
Again after two hour that female over the customer care line to which I interacted first time called me from the same landline +913366193800 and asked me why that why I told didn't I have not registered for that nominee and why did I have show interest when I was not ready for it. She thought out the conversation was very much rude and ill mannered.
I work in an reputed IT COMPANY and I know what these stupid morons are up to I serotonin demand punishment to them and want the organization to take action against these two executives or I will move up to higher authorities.
Aug 5, 2017

Stupid bank refused cash deposit


I hold a salary account in HDFC bank. My relative tried to deposit cash in my account from your Mughalsarai branch but was denied. What kind of stupid policy is this???

Is it not a basic function of a bank to allow flow of money. How do I get the money to me now??? Why do you guys not tell about these shitty rules while opening account??

This is so pathetic. HDFC sucks. In your reply, let me know complete procedure of closing this account. I don't want to Associate with a bank which makes my life harder.

[email protected]

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